3rd Street Youth Center & Clinic
Residential Case Manager- 3900
3rd Street Youth Center & Clinic, San Francisco, California, United States, 94199
3rd Street Youth Center & Clinic is a community-based agency providing youth in the Bayview Hunters Point with medical and behavioral health services that encourage them to make decisions that support their health, safety, and development. 3rd Street Youth Center & Clinic also manages a number of successful Transitional Age Youth (TAY) housing stabilization programs and one of the city’s few Youth Access Points.
The Transitional Living Program (TLP) provides a stable, supportive, and developmentally appropriate residential environment for justice-involved youth ages 18–26. The program focuses on safety, healing, accountability, and growth through a low-barrier and trauma-informed approach. Youth receive individualized support aimed at improving life skills, stabilizing housing, accessing behavioral health care, completing probation requirements, and moving toward long-term independence.
The Case Manager for Justice-Involved Youth will provide comprehensive, This role provides housing education, workforce development, and trauma-informed case management to youth residing in the Transitional Living Program. The position is responsible for reducing recidivism, supporting compliance with probation requirements, strengthening community connections, and facilitating successful transitions to stable, long-term housing and self-sufficiency. Additionally, the role equips youth with the skills, resources, and guidance needed for educational and career success, fostering resilience and independence.
Duties & Responsibilities: The following is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Case Manager . Duties, responsibilities, and activities may change, or new ones may be assigned as needed.
Support residents in meeting probation conditions, court requirements, and diversion agreements.
Welcome and engage youth as they enter the program, and conduct intake, risk/needs assessments, and ongoing case planning using trauma-informed and restorative practices.
Complete regular in-person check-ins 1/week minimum, including required room visits, scheduled case management meetings and drop-in hours
Provide crisis intervention and safety planning as needed
Hold a caseload of 1:20
Offer support and referrals related to behavioral health and substance use.
Resource brokerage and referral as needed
Case coordination and advocacy within agency and with other CBO’s
Participate in multidisciplinary meetings , care coordination sessions, and case conferences
Collaborate with probation officers, public defenders, social workers, court personnel, and community-based partners to support youth progress and compliance.
Work closely and consistently with on-site clinicians—including behavioral health providers, therapists, and clinical supervisors—to coordinate care plans, share relevant updates, and ensure integrated support for youth.
Maintain timely and accurate data collection and case notes entered into all appropriate databases.
Track resident progress, service utilization, and probation compliance.
Designing individual support & transition plans with youth including independent living skills and income stability.
Attend community, city, & regional housing meetings
Support for staff & youth in 3rdStreet programming as needed
Participate in staff meetings, training, and community housing or justice-system collaborations.
Maintain professional standards of performance, demeanor and appearance at all times
Perform tasks and responsibilities in a complete and timely manner, complying with agency policies and standards and conforming to the requirements of this job description
Maintain a creative, team-building, cooperative approach to job performance and seek to bring a constructive, problem-solving orientation to all tasks.
Maintain an awareness of the agency’s mission and actively promote the positive individual and social change goals it embodies, including contributing to a supportive community culture and fostering a positive, safe, and healthy living environment.
Exercise discretion and professional judgment at all times keeping with the responsibilities carried personally and by the agency for the care and welfare of staff and to the youth in which we serve.
Actively strive to upgrade professional skills through engaging in appropriate professional training and experience.
Maintaining the strictest of confidentiality.
About you: Skills, Knowledge, and Abilities (SKA):
Ability to work with a diverse staff and excel in a multicultural environment.
Ability to multi-task and efficiently manage priority action items
Ability to work with minimal to moderate supervision
An extreme focus on good judgment with a proactive approach to problem-solving
Ability to maintain a professional demeanor with great interpersonal and communication skills
Ability to multi-task with the capacity to learn quickly and integrate efficiently
Ability to connect with our youth
Ability to notice symptoms of use and abuse, recovery, and treatment philosophies.
Ability to provide substance abuse counseling.
Ability to work with homeless youth and with diverse staff, clients, and volunteers.
Working knowledge of issues facing youth.
Exceptional organizational skills with reliability and consistency in work performance
Flexibility with a team player mentality
Upbeat attitude
Education & Experience:
Bachelors in related field OR equivalent work
2-3 years of experience working with high-risk and homeless youth.
Must be a self-starter with excellent follow-through skills.
Valid California Driver’s License and clean driving record required. Must also have daily access to a car.
Experience working with high-risk or justice-involved youth required.
Experience working in residential or congregate living programs strongly preferred.
Proficient in Google Suite
Experience in using the ONE System preferred
Must be available to work nights and weekends
General info:
This position is a salary, exempt and full-time role.
This position’s worksite is 3900 3rd Street San Francisco in Bayview district in San Francisco.
This position reports to the Residential Manager.
Compensation and benefits:
This position has an annual salary of $70,304.
We offer a comprehensive benefits package, including health, dental, vision, 403b, generous time off (vacation, sick, and holidays), and more!
Note: There are two Residential Case Manager positions currently open. One role has an emphasis on employment and education, while the other focuses on housing and benefits.
3rd Street is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, creed, religion, sexual orientation, partnership status, gender and/or gender identity or expression, marital, parental or familial status, national origin, ethnicity, alienage or citizenship status, veteran or military status, age, disability, or any other legally protected basis. Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified candidates with arrest and conviction records.
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The Transitional Living Program (TLP) provides a stable, supportive, and developmentally appropriate residential environment for justice-involved youth ages 18–26. The program focuses on safety, healing, accountability, and growth through a low-barrier and trauma-informed approach. Youth receive individualized support aimed at improving life skills, stabilizing housing, accessing behavioral health care, completing probation requirements, and moving toward long-term independence.
The Case Manager for Justice-Involved Youth will provide comprehensive, This role provides housing education, workforce development, and trauma-informed case management to youth residing in the Transitional Living Program. The position is responsible for reducing recidivism, supporting compliance with probation requirements, strengthening community connections, and facilitating successful transitions to stable, long-term housing and self-sufficiency. Additionally, the role equips youth with the skills, resources, and guidance needed for educational and career success, fostering resilience and independence.
Duties & Responsibilities: The following is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Case Manager . Duties, responsibilities, and activities may change, or new ones may be assigned as needed.
Support residents in meeting probation conditions, court requirements, and diversion agreements.
Welcome and engage youth as they enter the program, and conduct intake, risk/needs assessments, and ongoing case planning using trauma-informed and restorative practices.
Complete regular in-person check-ins 1/week minimum, including required room visits, scheduled case management meetings and drop-in hours
Provide crisis intervention and safety planning as needed
Hold a caseload of 1:20
Offer support and referrals related to behavioral health and substance use.
Resource brokerage and referral as needed
Case coordination and advocacy within agency and with other CBO’s
Participate in multidisciplinary meetings , care coordination sessions, and case conferences
Collaborate with probation officers, public defenders, social workers, court personnel, and community-based partners to support youth progress and compliance.
Work closely and consistently with on-site clinicians—including behavioral health providers, therapists, and clinical supervisors—to coordinate care plans, share relevant updates, and ensure integrated support for youth.
Maintain timely and accurate data collection and case notes entered into all appropriate databases.
Track resident progress, service utilization, and probation compliance.
Designing individual support & transition plans with youth including independent living skills and income stability.
Attend community, city, & regional housing meetings
Support for staff & youth in 3rdStreet programming as needed
Participate in staff meetings, training, and community housing or justice-system collaborations.
Maintain professional standards of performance, demeanor and appearance at all times
Perform tasks and responsibilities in a complete and timely manner, complying with agency policies and standards and conforming to the requirements of this job description
Maintain a creative, team-building, cooperative approach to job performance and seek to bring a constructive, problem-solving orientation to all tasks.
Maintain an awareness of the agency’s mission and actively promote the positive individual and social change goals it embodies, including contributing to a supportive community culture and fostering a positive, safe, and healthy living environment.
Exercise discretion and professional judgment at all times keeping with the responsibilities carried personally and by the agency for the care and welfare of staff and to the youth in which we serve.
Actively strive to upgrade professional skills through engaging in appropriate professional training and experience.
Maintaining the strictest of confidentiality.
About you: Skills, Knowledge, and Abilities (SKA):
Ability to work with a diverse staff and excel in a multicultural environment.
Ability to multi-task and efficiently manage priority action items
Ability to work with minimal to moderate supervision
An extreme focus on good judgment with a proactive approach to problem-solving
Ability to maintain a professional demeanor with great interpersonal and communication skills
Ability to multi-task with the capacity to learn quickly and integrate efficiently
Ability to connect with our youth
Ability to notice symptoms of use and abuse, recovery, and treatment philosophies.
Ability to provide substance abuse counseling.
Ability to work with homeless youth and with diverse staff, clients, and volunteers.
Working knowledge of issues facing youth.
Exceptional organizational skills with reliability and consistency in work performance
Flexibility with a team player mentality
Upbeat attitude
Education & Experience:
Bachelors in related field OR equivalent work
2-3 years of experience working with high-risk and homeless youth.
Must be a self-starter with excellent follow-through skills.
Valid California Driver’s License and clean driving record required. Must also have daily access to a car.
Experience working with high-risk or justice-involved youth required.
Experience working in residential or congregate living programs strongly preferred.
Proficient in Google Suite
Experience in using the ONE System preferred
Must be available to work nights and weekends
General info:
This position is a salary, exempt and full-time role.
This position’s worksite is 3900 3rd Street San Francisco in Bayview district in San Francisco.
This position reports to the Residential Manager.
Compensation and benefits:
This position has an annual salary of $70,304.
We offer a comprehensive benefits package, including health, dental, vision, 403b, generous time off (vacation, sick, and holidays), and more!
Note: There are two Residential Case Manager positions currently open. One role has an emphasis on employment and education, while the other focuses on housing and benefits.
3rd Street is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, creed, religion, sexual orientation, partnership status, gender and/or gender identity or expression, marital, parental or familial status, national origin, ethnicity, alienage or citizenship status, veteran or military status, age, disability, or any other legally protected basis. Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified candidates with arrest and conviction records.
#J-18808-Ljbffr