Block
Compliance Operations KYC Program Manager
Block, San Francisco, California, United States, 94199
Compliance Operations KYC Program Manager
Remote Bay Area, CA, US
Posted Date: 12/11/25
The Role The Compliance Operations KYC Program Manager will serve as the strategic architect driving operational excellence across Block's Compliance Operations through standardized processes, change management, and continuous improvement while ensuring alignment between operational effectiveness and compliance requirements.
You Will
Lead Change Management : Take end-to-end ownership of change initiatives across compliance operations, establishing clear portfolio prioritization frameworks and standardized processes
Design & Optimize Operations : Create comprehensive procedure documentation with measurable quality improvement programs and meticulous attention to detail
Drive Cross-Functional Initiatives : Lead complex programs across Financial Crimes, Compliance Operations, and Technology teams with effective stakeholder alignment
Manage Risk & Controls : Proactively identify operational risks, ensure control effectiveness, and drive consistent decision-making processes
Execute & Measure Impact : Deliver change through milestone management, track success metrics, and conduct regular portfolio performance assessments
Build Strategic Relationships : Orchestrate communication strategies and maintain comprehensive documentation across all organizational levels
You Have
Experience : 5+ years in compliance operations or regulatory environments with deep operational risk management knowledge; financial technology/payments industry experience strongly preferred
Leadership : Proven track record leading complex, cross-functional programs with exceptional project management and measurable results delivery
Stakeholder Management : Demonstrated success orchestrating initiatives across Product, Technology, and Compliance teams while navigating complex organizational dynamics
Analytical Skills : Strong ability to analyze operational metrics, identify trends, and translate data into actionable process improvements
Process Excellence : Experience building scalable operational frameworks that balance efficiency with control effectiveness and regulatory requirements
Execution : Success managing multiple detailed workstreams simultaneously while maintaining quality standards and meeting critical deadlines in regulated environments
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Zone A:
$114,200 — $171,400 USD
Zone D:
$98,300 — $147,500 USD
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
#J-18808-Ljbffr
Remote Bay Area, CA, US
Posted Date: 12/11/25
The Role The Compliance Operations KYC Program Manager will serve as the strategic architect driving operational excellence across Block's Compliance Operations through standardized processes, change management, and continuous improvement while ensuring alignment between operational effectiveness and compliance requirements.
You Will
Lead Change Management : Take end-to-end ownership of change initiatives across compliance operations, establishing clear portfolio prioritization frameworks and standardized processes
Design & Optimize Operations : Create comprehensive procedure documentation with measurable quality improvement programs and meticulous attention to detail
Drive Cross-Functional Initiatives : Lead complex programs across Financial Crimes, Compliance Operations, and Technology teams with effective stakeholder alignment
Manage Risk & Controls : Proactively identify operational risks, ensure control effectiveness, and drive consistent decision-making processes
Execute & Measure Impact : Deliver change through milestone management, track success metrics, and conduct regular portfolio performance assessments
Build Strategic Relationships : Orchestrate communication strategies and maintain comprehensive documentation across all organizational levels
You Have
Experience : 5+ years in compliance operations or regulatory environments with deep operational risk management knowledge; financial technology/payments industry experience strongly preferred
Leadership : Proven track record leading complex, cross-functional programs with exceptional project management and measurable results delivery
Stakeholder Management : Demonstrated success orchestrating initiatives across Product, Technology, and Compliance teams while navigating complex organizational dynamics
Analytical Skills : Strong ability to analyze operational metrics, identify trends, and translate data into actionable process improvements
Process Excellence : Experience building scalable operational frameworks that balance efficiency with control effectiveness and regulatory requirements
Execution : Success managing multiple detailed workstreams simultaneously while maintaining quality standards and meeting critical deadlines in regulated environments
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Zone A:
$114,200 — $171,400 USD
Zone D:
$98,300 — $147,500 USD
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
#J-18808-Ljbffr