Mass General Brigham
Job Summary
The Employee Assistance Program (EAP) Counselor supports the mission of the EAP and provides employee assistance services to staff, employees, and their immediate family members across Mass General Brigham, as well as to employees of all affiliated client companies that have arranged for EAP services. These services include clinical assessment, short‑term counseling and referral, establishment of community linkages and a provider network, case monitoring, and follow‑up.
Hybrid Schedule: This position requires at least 2 days onsite at Brigham and Women’s Hospital and/or Mass General Hospital.
Essential Functions
Offers confidential behavioral health assessments, short‑term counseling, crisis intervention, referrals, and follow‑up support to employees and their household members.
Adheres to standard procedures, ensuring confidentiality, ethical conduct, and timely documentation for program evaluation.
Acts as a liaison between clients and supervisors with permission, and consults with managers and HR on employee or workgroup issues.
Works closely with Occupational Health, Employee Relations, and HR to address employee concerns and coordinate care.
Maintains and updates a network of internal and external referral resources to ensure high‑quality support for clients.
Delivers orientations, well‑being trainings, and workshops to promote EAP services and workplace mental health.
Participates in EAP organizations and ongoing training to stay current with best practices and regulations.
Qualifications Education
Master’s Degree Social Work required
Master’s Degree Psychology required
Master’s Degree Health & Human Services required
Licenses and Credentials
Licensed Clinical Social Worker [LCSW - State License]
Licensed Mental Health Counselor [LMHC - State License]
Experience
Clinical training and experience in chemical dependency 0‑1 year preferred
Knowledge, Skills & Abilities
Proficient in crisis intervention techniques to support individuals in acute distress.
Knowledgeable in conducting clinical assessments, including substance use evaluations and appropriate interventions.
Experienced in providing grief counseling to individuals and families.
Knowledgeable in motivational interviewing to encourage behavioral change.
Competent in client assessment, referral processes, and follow‑up care coordination.
Familiar with the use of standardized clinical measurement tools (e.g., PHQ).
Strong communication, interpersonal, and organizational skills.
Ability to collaborate effectively with multidisciplinary teams while maintaining strict confidentiality.
EEO Statement Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
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Hybrid Schedule: This position requires at least 2 days onsite at Brigham and Women’s Hospital and/or Mass General Hospital.
Essential Functions
Offers confidential behavioral health assessments, short‑term counseling, crisis intervention, referrals, and follow‑up support to employees and their household members.
Adheres to standard procedures, ensuring confidentiality, ethical conduct, and timely documentation for program evaluation.
Acts as a liaison between clients and supervisors with permission, and consults with managers and HR on employee or workgroup issues.
Works closely with Occupational Health, Employee Relations, and HR to address employee concerns and coordinate care.
Maintains and updates a network of internal and external referral resources to ensure high‑quality support for clients.
Delivers orientations, well‑being trainings, and workshops to promote EAP services and workplace mental health.
Participates in EAP organizations and ongoing training to stay current with best practices and regulations.
Qualifications Education
Master’s Degree Social Work required
Master’s Degree Psychology required
Master’s Degree Health & Human Services required
Licenses and Credentials
Licensed Clinical Social Worker [LCSW - State License]
Licensed Mental Health Counselor [LMHC - State License]
Experience
Clinical training and experience in chemical dependency 0‑1 year preferred
Knowledge, Skills & Abilities
Proficient in crisis intervention techniques to support individuals in acute distress.
Knowledgeable in conducting clinical assessments, including substance use evaluations and appropriate interventions.
Experienced in providing grief counseling to individuals and families.
Knowledgeable in motivational interviewing to encourage behavioral change.
Competent in client assessment, referral processes, and follow‑up care coordination.
Familiar with the use of standardized clinical measurement tools (e.g., PHQ).
Strong communication, interpersonal, and organizational skills.
Ability to collaborate effectively with multidisciplinary teams while maintaining strict confidentiality.
EEO Statement Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
#J-18808-Ljbffr