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PromptCare

Business Intelligence and Reporting Analyst

PromptCare, New Providence, New Jersey, us, 07974

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Business Intelligence and Reporting Analyst PromptCare is seeking a Business Intelligence and Reporting Analyst to join our dynamic data team. This role plays a key part in supporting company-wide decision-making through reporting, dashboard development, and BI platform administration.

Job Details Reports to:

Senior Analytics Engineer

Job Type:

Full-Time, Exempt

Location:

Hybrid out of New Providence, NJ or Lenexa, KS (open to remote as well)

Requirements

Bachelor’s degree in Business Analytics, Information Systems, Data Science, or related field, or equivalent work experience

2–4 years of experience in business intelligence, data analysis, or BI administration

Advanced proficiency in Tableau (dashboard development, calculations, data source management); Tableau Administrator experience is a strong plus

Strong SQL skills for querying, data analysis, and implementing updates to existing data models

Experience with modern data stack tools such as dbt, Snowflake, or similar platforms; hands‑on experience maintaining dbt models is preferred

Familiarity with data modeling concepts (star schema, dimensional modeling) and experience implementing changes to existing models

Service‑oriented mindset with a focus on user support and platform reliability

Excellent attention to detail and commitment to data accuracy

Strong communication skills with the ability to clearly explain technical concepts to both technical and non‑technical stakeholders

Ability to work independently while also collaborating effectively with team members

Proactive problem‑solving mindset and a drive to continuously improve data processes and systems

Responsibilities

Develop, maintain, and optimize Tableau dashboards and reports to meet business needs

Fulfill ad‑hoc data requests and provide analytical support to business stakeholders

Train and support business users on Tableau best practices and self‑service analytics

Administer Tableau Cloud: manage users, permissions, groups, and data source connections

Monitor and maintain data refreshes, subscriptions, and alerts

Ensure platform performance, security, and adherence to best practices

Implement well‑defined updates to dbt models (e.g., adding fields, creating CTEs, maintaining crosswalk mappings)

Support data quality checks and validation within existing transformation pipelines

Document data models, reporting logic, and platform processes

Collaborate with business teams to gather requirements and deliver actionable insights

Work closely with the Senior Analytics Engineer to align reporting needs with data model enhancements

Create and maintain documentation for reports, dashboards, and administrative procedures

Physical Demands The role necessitates the ability to lift files, open filing cabinets, and bend or stand as needed. Occasionally, the position requires lifting office products and supplies weighing between 20 and 30 pounds.

Benefits & Perks

Comprehensive Medical, Dental, and Vision Package

401(k) Plan with Company Match

Generous PTO: Vacation, Sick Time, Personal Days, and Paid Holidays

Life Insurance: Standard coverage with optional enhancements

Employee Assistance Program: Free counseling and coaching sessions

Emotional Well‑being and Work‑Life Balance Resources

Short & Long‑Term Disability: Company‑paid with optional supplements

Accidental Death and Dismemberment Insurance

FSA and HSA: Manage healthcare expenses

Commuter Spending Programs

Volunteer and Engagement Opportunities

Employee Referral Bonuses

Exclusive Discounts on entertainment, travel and various other supplemental and cellphone plans

Equal Employment Opportunity PromptCare Companies is committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination on the basis of race, color, age, national origin, religion, gender, gender identity, sexual orientation, pregnancy, marital status, genetic disposition, disability, veteran's status or any other characteristic or classification protected by State/Federal/Local laws. We foster a work environment in which diversity and inclusion are embraced, people are hired and advanced on their merits, and employees are treated with mutual respect and dignity.

Salary Description Annual salary competitive; specific range to be discussed during the interview process.

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