Clinical & Support Options, Inc.
Integrated Services Manager, Northampton
Clinical & Support Options, Inc., Northampton, Massachusetts, us, 01061
Integrated Services Manager, Northampton
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Integrated Services Manager, Northampton
role at
Clinical & Support Options, Inc.
CSO is looking for an Integrated Services Manager for our CBHC Clinic in Northampton. This Clinician will be part of our management team and assist clients in their journey in connecting to supports and services that best match their unique needs. This role is responsible for ensuring full integration of CSO services for individual clients, including conducting initial intake assessments and triaging appropriately.
Starting Salary: $64,000-$73,000/year
Responsibilities
Conduct intake assessments for all service calls (including walk-ins) from referrals and consumers in all programs, including Outpatient, Family Support and Crisis/Respite
Collect and enter all demographic and insurance information and verify insurance
Determine level of urgency: routine or crisis, and triage appropriately
Make appropriate internal agency and program referrals for clients as needed, maintaining an in-depth knowledge of all CSO programs and referral sources
Follow all CSO intake procedures and preliminary assessment of client need
Schedule family assessment or other program appointments as appropriate
Collaborate with other clinical/program staff as needed on service requests
Perform Bridge Consults on an outreach basis for clients being discharged from the hospital or other outreach setting as needed
Conduct "transition" visits with clients in need of support prior to a scheduled CSO program visit
Stay informed about payor requirements and managed care plans
Handle inquiries about authorized treatment and benefit plans
Discharge client-closed at intake
Act as liaison between CSO and community agencies and groups as appropriate
Your Background
Clinical Master's degree
Independent clinical license (preferred)
Previous experience in behavioral health (preferred)
Valid driver's license and reliable transportation
Values and CSO Culture
Positive -- maintaining resiliency and focusing on solutions
Respectful -- collaborating and effectively communicating
Insightful -- demonstrating self-awareness and effectively priority setting
Conscientious -- taking accountability and applying feedback
What We Offer Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.
Our Agency Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!
CSO offers training in trauma informed care, motivational interviewing, mindfulness skills and more.
EOE/AA
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Integrated Services Manager, Northampton
role at
Clinical & Support Options, Inc.
CSO is looking for an Integrated Services Manager for our CBHC Clinic in Northampton. This Clinician will be part of our management team and assist clients in their journey in connecting to supports and services that best match their unique needs. This role is responsible for ensuring full integration of CSO services for individual clients, including conducting initial intake assessments and triaging appropriately.
Starting Salary: $64,000-$73,000/year
Responsibilities
Conduct intake assessments for all service calls (including walk-ins) from referrals and consumers in all programs, including Outpatient, Family Support and Crisis/Respite
Collect and enter all demographic and insurance information and verify insurance
Determine level of urgency: routine or crisis, and triage appropriately
Make appropriate internal agency and program referrals for clients as needed, maintaining an in-depth knowledge of all CSO programs and referral sources
Follow all CSO intake procedures and preliminary assessment of client need
Schedule family assessment or other program appointments as appropriate
Collaborate with other clinical/program staff as needed on service requests
Perform Bridge Consults on an outreach basis for clients being discharged from the hospital or other outreach setting as needed
Conduct "transition" visits with clients in need of support prior to a scheduled CSO program visit
Stay informed about payor requirements and managed care plans
Handle inquiries about authorized treatment and benefit plans
Discharge client-closed at intake
Act as liaison between CSO and community agencies and groups as appropriate
Your Background
Clinical Master's degree
Independent clinical license (preferred)
Previous experience in behavioral health (preferred)
Valid driver's license and reliable transportation
Values and CSO Culture
Positive -- maintaining resiliency and focusing on solutions
Respectful -- collaborating and effectively communicating
Insightful -- demonstrating self-awareness and effectively priority setting
Conscientious -- taking accountability and applying feedback
What We Offer Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.
Our Agency Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!
CSO offers training in trauma informed care, motivational interviewing, mindfulness skills and more.
EOE/AA
#J-18808-Ljbffr