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Sea Machines Robotics

Field Application Engineer

Sea Machines Robotics, Boston, Massachusetts, us, 02298

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Field Application Engineer

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Sea Machines Robotics Sea Machines is a fast‑growing startup specializing in autonomous technology for marine vessels. The world’s oceans convey 90% of global commerce. We’re applying practical AI and machine learning to disrupt the massive maritime transportation market. Our technology provides ships and workboats the intelligence to work remotely, increases safety for maritime crews, and radically improves operator productivity. We’re recruiting an experienced, customer‑facing Marine Systems Field Application Engineer to join our Boston, MA team. The position involves traveling to customer and dealer sites worldwide to coordinate Sea Machines product deployment and service on customer vessels. You have demonstrated aptitude with marine vessel controls, electronics, and mechanical systems; solid experience installing and commissioning complex hardware/software products; and excellent communication skills. You’re hands‑on, innovative, and passionate about new technology. Responsibilities

Coordinate installation and commissioning of Sea Machines products in customer marine vessels worldwide, working with our dealer network. Monitor Sea Machines product performance in customer fleets. Respond to customer support inquiries and provide timely resolution of field issues. Maintain regular communications and reporting of any field issue to the operations and technology teams. Provide input to product documentation, including installation, service, and user manuals. Service test boat and office simulation equipment when required. Requirements and Skills

7+ years of installation and service experience for complex hardware/software technology products. Background in supporting marine systems, controls, PLCs, and electronics. Skilled in electrical troubleshooting and test equipment use. Foster a customer support culture based on execution, quality, and responsiveness. Professionalism, confidence, and competence in communications and interactions with customers, partners, teams, and management. Ability to work collaboratively across departmental functions. Significant travel required, 25‑50%. Minimum of a bachelor’s degree in Engineering Technology, Marine Engineering, Operations, or a related STEM discipline. Desired Skills and Experience

Marine certifications or licenses. Linux experience, networking experience, coding experience are helpful but not required. Seniority Level

Mid‑Senior level Employment Type

Full‑time Job Function

Sales, General Business, and Education Industries

Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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