Avenue5 Residential
About Us
Avenue5 is a vibrant third‑party multifamily property management firm with locations across the United States. We are proud of our inclusive, make‑it‑happen culture, where we:
Listen to our associates, recognize them, and give them room to grow
Invest in our associates to help them become the best version of themselves
Approach every important decision with our associates in mind
Celebrate our associates’ successes and encourage them to raise the bar even higher
Summary of Responsibilities The regional manager is responsible for the overall operations of several properties, ensuring efficient operations, overseeing vendor contracts and maintenance, lease administration, monthly reporting, and ensuring a positive experience for the residents, associates, and property owners in conjunction with the property leadership team.
Primary Responsibilities And Objectives
Oversee operations of several properties including resident satisfaction and retention, full resident lifecycle activities (e.g., lease administration, rental collection, and delinquency management), property P&L, and property marketing per company standards
Ensure a high level of client‑customer satisfaction
Manage the full associate life cycle including recruiting, mentoring, and performance management
Create strategic marketing plans to attract and retain residents in conjunction with the Avenue5 marketing team
Handle the property annual budget, P&L statements, general ledger, and create necessary reports for the property owners and Avenue5 leadership
Understand the operations guidelines for each property established within the Property Management Agreement
Regularly visit properties to ensure the highest level of curb appeal, office and maintenance operations, and competitive market positioning
Respond to escalated resident complaints and issues, serving as liaison to residents and the corporate office regarding the administration of common area maintenance and enforcement of landlord rules and regulations
Oversee site natural disaster and emergency evacuation plans
Oversee the management of the property and associate safety records, property loss claims, and risk management initiatives
Perform other duties as assigned
Education and Experience
High School diploma or equivalent required; Bachelor’s degree preferred
Five to ten years of property management experience required
Three to five years of direct management experience required
Prior experience in Yardi or an equivalent property management system required
Real estate license as required by state or local law
Understanding of HUD and/or loan assistance process preferred
Knowledge of P&L Statements, GLs, budgeting, etc. required
Three to five years of ownership‑level responsibilities of resident rental lifecycle activities required
Skills and Requirements
Ability to effectively interact with residents, suppliers, associates, and clients
Ability to create a climate in which associates want to do their best by leading and communicating a shared vision with associates and providing coaching and development
Ability to relay technical concerns with adequate detail, quickly and accurately
High degree of initiative and problem‑solving ability
Intermediate level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel
Ability to organize work, engage in multiple tasks simultaneously, and consistently meet deadlines
Ability to write reports, business correspondence
Excellent written and verbal communication skills
Strong interpersonal skills to effectively and sensitively communicate with all levels of management
Ability to work independently and prioritize effectively in a fast‑paced environment
Ability to cope and defuse situations involving angry or difficult people
Required to pass the Avenue5 Fair Housing, Diversity and Inclusion Training within 30 days of employment
Scheduling
Required to maintain a regular schedule which may require working overtime, weekends, and non‑traditional holidays
Required to visit each property in your portfolio for a full day, at least three times a month
Ability to travel, including overnight
Environment
Exposure to environment typically found in an office building
Physical Requirements Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform essential functions. These functions include, but are not limited to:
Ability to lift, push, and pull up to 25 pounds
Must be able to observe and detect signs of emergency through visual and/or auditory cues
Must be able to remain stationary, move around, reach, and position oneself as needed for extended periods of time
Ability to perceive the nature of sounds at normal speaking levels, including the ability to receive detailed information through oral communication, and to make discriminations in sound
Ability to communicate and express or exchange ideas with others, as well as convey detailed or important instructions to other workers accurately, loudly, or quickly
#J-18808-Ljbffr
Listen to our associates, recognize them, and give them room to grow
Invest in our associates to help them become the best version of themselves
Approach every important decision with our associates in mind
Celebrate our associates’ successes and encourage them to raise the bar even higher
Summary of Responsibilities The regional manager is responsible for the overall operations of several properties, ensuring efficient operations, overseeing vendor contracts and maintenance, lease administration, monthly reporting, and ensuring a positive experience for the residents, associates, and property owners in conjunction with the property leadership team.
Primary Responsibilities And Objectives
Oversee operations of several properties including resident satisfaction and retention, full resident lifecycle activities (e.g., lease administration, rental collection, and delinquency management), property P&L, and property marketing per company standards
Ensure a high level of client‑customer satisfaction
Manage the full associate life cycle including recruiting, mentoring, and performance management
Create strategic marketing plans to attract and retain residents in conjunction with the Avenue5 marketing team
Handle the property annual budget, P&L statements, general ledger, and create necessary reports for the property owners and Avenue5 leadership
Understand the operations guidelines for each property established within the Property Management Agreement
Regularly visit properties to ensure the highest level of curb appeal, office and maintenance operations, and competitive market positioning
Respond to escalated resident complaints and issues, serving as liaison to residents and the corporate office regarding the administration of common area maintenance and enforcement of landlord rules and regulations
Oversee site natural disaster and emergency evacuation plans
Oversee the management of the property and associate safety records, property loss claims, and risk management initiatives
Perform other duties as assigned
Education and Experience
High School diploma or equivalent required; Bachelor’s degree preferred
Five to ten years of property management experience required
Three to five years of direct management experience required
Prior experience in Yardi or an equivalent property management system required
Real estate license as required by state or local law
Understanding of HUD and/or loan assistance process preferred
Knowledge of P&L Statements, GLs, budgeting, etc. required
Three to five years of ownership‑level responsibilities of resident rental lifecycle activities required
Skills and Requirements
Ability to effectively interact with residents, suppliers, associates, and clients
Ability to create a climate in which associates want to do their best by leading and communicating a shared vision with associates and providing coaching and development
Ability to relay technical concerns with adequate detail, quickly and accurately
High degree of initiative and problem‑solving ability
Intermediate level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel
Ability to organize work, engage in multiple tasks simultaneously, and consistently meet deadlines
Ability to write reports, business correspondence
Excellent written and verbal communication skills
Strong interpersonal skills to effectively and sensitively communicate with all levels of management
Ability to work independently and prioritize effectively in a fast‑paced environment
Ability to cope and defuse situations involving angry or difficult people
Required to pass the Avenue5 Fair Housing, Diversity and Inclusion Training within 30 days of employment
Scheduling
Required to maintain a regular schedule which may require working overtime, weekends, and non‑traditional holidays
Required to visit each property in your portfolio for a full day, at least three times a month
Ability to travel, including overnight
Environment
Exposure to environment typically found in an office building
Physical Requirements Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform essential functions. These functions include, but are not limited to:
Ability to lift, push, and pull up to 25 pounds
Must be able to observe and detect signs of emergency through visual and/or auditory cues
Must be able to remain stationary, move around, reach, and position oneself as needed for extended periods of time
Ability to perceive the nature of sounds at normal speaking levels, including the ability to receive detailed information through oral communication, and to make discriminations in sound
Ability to communicate and express or exchange ideas with others, as well as convey detailed or important instructions to other workers accurately, loudly, or quickly
#J-18808-Ljbffr