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NorthPoint Search Group

Director of eCommerce at NorthPoint Search Group Charlotte, NC

NorthPoint Search Group, Charlotte, North Carolina, United States, 28245

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Director of eCommerce job at NorthPoint Search Group. Charlotte, NC.

Director of eCommerce - Charlotte, NC

Who:

Consumer products company is hiring a results-driven digital leader.

What:

Seeking a Director of eCommerce to lead web and mobile strategy, drive online revenue growth, and enhance digital customer experience.

When:

Position is open immediately.

Where:

Charlotte, North Carolina (Hybrid).

Why:

This is a newly created role to accelerate the company's DTC and omnichannel growth.

Office Environment:

Fast-paced, collaborative, and innovation-focused environment.

Salary:

Generous compensation package including base, bonus, and equity potential.

Position Overview The Director of eCommerce will be responsible for developing and executing a cohesive web and mobile strategy, managing digital operations, and driving performance across all digital channels. This role will partner cross-functionally to ensure a seamless, high-converting digital journey.

Key Responsibilities

Develop and implement a unified web and mobile eCommerce strategy aligned with business objectives

Lead digital team across UX, site operations, performance marketing, and analytics

Manage digital P&L, optimizing investment and ROI across platforms

Oversee performance marketing including paid media, SEO, affiliates, and mobile acquisition

Drive site enhancements across web and mobile for conversion optimization and engagement

Leverage analytics to improve site and app performance, customer journey, and retention

Collaborate cross-functionally with marketing, IT, and creative teams to deliver omnichannel experiences

Manage third-party platform providers and marketplace relationships

Qualifications

8+ years of experience in eCommerce with a strong focus on both web and mobile channels

Proven success leading DTC and retail.com initiatives in consumer goods or similar industry

Expertise in eCommerce platforms (e.g., Shopify, Magento), mobile UX, and analytics tools

Demonstrated leadership and cross-functional collaboration skills

Strong strategic thinking, analytical mindset, and execution orientation

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