Crash Champions
Collision Center General Manager – Crash Champions
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Collision Center General Manager
role at
Crash Champions . Be among the first 25 applicants.
Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder‑led multi‑shop operator (MSO) of high‑quality collision repair service in the U.S. The company also operates the growing Crash Champions LUXE | EV Certified brand of high‑line and luxury EV repair centres, servicing customers at more than 650 state‑of‑the‑art locations in 38 states across the U.S. Founded in 1999 as a single Chicago repair centre by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert, Crash Champions has anchored its vision on delivering superior collision repair service with a “People First” mindset. Welcome to Crash Champions. We Champion People.
Key Responsibilities
Meet or exceed location revenue goals and other KPIs: Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and efficiency, such that the location meets or surpasses KPIs
Labor assignment and production management: Responsible for assigning repair jobs to Body Technicians and prioritizing vehicles for teardown or paint
Teammate support: Support teammates during peak times by receiving customers, checking‑in vehicles and writing estimates as needed
Monitor and attain production goals and standards: Ensure all repairs are in line with Crash Champions and I-Car quality standards, all repairs are billed accurately and correctly, and back of shop PPE protocol is upheld for teammate safety
Complete shop payroll and staffing in a timely manner: Ensure production staff adheres to punch‑in/out guidelines and flag‑hour procedures for weekly payroll processing and manage staff PTO, vacation, or leave
Manage daily production flow: Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production is moving as needed to meet delivery requirements
Write DRP complaint estimates (as needed): Write complete estimates after full disassembly and damage discovery, update CE’s estimates as needed, and lock final estimates
Team acquisition, coaching and development: Responsible for understanding all teammate position requirements, interviewing, and hiring the best candidates for roles based on skills and experience, and providing individual teammate performance coaching, feedback, and support for growth/progression opportunities
Qualifications
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements for a variety of carriers
Aptitude in decision‑making and problem solving
Ability to lead and work collaboratively with others to meet shared objectives
Demonstrated ability to meet deadlines and achieve successful results
Proficient knowledge and use of estimating software, CCC ONE Total Repair Software
Proficient with Computers and other technology
Valid driver’s license required
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays
Compensation Posted Minimum Pay Rate:
USD $75,000.00/Yr.
Posted Maximum Pay Rate:
USD $150,000.00/Yr.
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job‑related knowledge, skills, experience, relevant certifications and qualifications. In addition to the compensation range listed, this role may also be eligible for performance‑based bonuses.
Seniority Level:
Mid‑Senior level
Employment Type:
Full‑time
Job Function:
Production, General Business, and Management
Industries:
Motor Vehicle Manufacturing, Insurance, and Truck Transportation
#J-18808-Ljbffr
Collision Center General Manager
role at
Crash Champions . Be among the first 25 applicants.
Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder‑led multi‑shop operator (MSO) of high‑quality collision repair service in the U.S. The company also operates the growing Crash Champions LUXE | EV Certified brand of high‑line and luxury EV repair centres, servicing customers at more than 650 state‑of‑the‑art locations in 38 states across the U.S. Founded in 1999 as a single Chicago repair centre by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert, Crash Champions has anchored its vision on delivering superior collision repair service with a “People First” mindset. Welcome to Crash Champions. We Champion People.
Key Responsibilities
Meet or exceed location revenue goals and other KPIs: Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and efficiency, such that the location meets or surpasses KPIs
Labor assignment and production management: Responsible for assigning repair jobs to Body Technicians and prioritizing vehicles for teardown or paint
Teammate support: Support teammates during peak times by receiving customers, checking‑in vehicles and writing estimates as needed
Monitor and attain production goals and standards: Ensure all repairs are in line with Crash Champions and I-Car quality standards, all repairs are billed accurately and correctly, and back of shop PPE protocol is upheld for teammate safety
Complete shop payroll and staffing in a timely manner: Ensure production staff adheres to punch‑in/out guidelines and flag‑hour procedures for weekly payroll processing and manage staff PTO, vacation, or leave
Manage daily production flow: Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production is moving as needed to meet delivery requirements
Write DRP complaint estimates (as needed): Write complete estimates after full disassembly and damage discovery, update CE’s estimates as needed, and lock final estimates
Team acquisition, coaching and development: Responsible for understanding all teammate position requirements, interviewing, and hiring the best candidates for roles based on skills and experience, and providing individual teammate performance coaching, feedback, and support for growth/progression opportunities
Qualifications
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements for a variety of carriers
Aptitude in decision‑making and problem solving
Ability to lead and work collaboratively with others to meet shared objectives
Demonstrated ability to meet deadlines and achieve successful results
Proficient knowledge and use of estimating software, CCC ONE Total Repair Software
Proficient with Computers and other technology
Valid driver’s license required
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays
Compensation Posted Minimum Pay Rate:
USD $75,000.00/Yr.
Posted Maximum Pay Rate:
USD $150,000.00/Yr.
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job‑related knowledge, skills, experience, relevant certifications and qualifications. In addition to the compensation range listed, this role may also be eligible for performance‑based bonuses.
Seniority Level:
Mid‑Senior level
Employment Type:
Full‑time
Job Function:
Production, General Business, and Management
Industries:
Motor Vehicle Manufacturing, Insurance, and Truck Transportation
#J-18808-Ljbffr