Vercel
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Fraud Specialist
role at
Vercel .
About Vercel: Vercel provides developers with the tools and cloud infrastructure needed to build, scale, and secure faster, more personalized web experiences. As the team behind v0, Next.js, and the AI SDK, Vercel supports customers such as Ramp, Supreme, PayPal, and Under Armour in building AI-native web solutions. Our mission is to enable the world to ship the best products by creating a place where everyone can do their best work. Whether you’re building on our platform, supporting our customers, or shaping our story, you can just ship things.
About the Role: We’re seeking a Fraud Specialist to join our Trust & Safety team, protecting the integrity of our platform across key abuse areas such as fraud, phishing, malware, CSAM, platform abuse, and IP/DMCA infringement. In this role you will collaborate across Operations, Product, Finance, and Engineering to strengthen and scale Vercel’s fraud prevention capabilities. You’ll analyze fraudulent activity, refine detection systems, develop operational processes, and help mitigate risk to both our users and the business.
If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in‑office anchor days on Monday, Tuesday, and Friday. If you’re located beyond that distance, the role is fully remote. For location‑specific details, please connect with our recruiting team.
What You Will Do
Investigate abuse vectors causing financial loss or reputational risk to the business.
Monitor, maintain, and improve fraud detection and anomaly alerting systems.
Develop and refine operational workflows to scale fraud prevention efforts.
Manage and monitor the performance of internal tooling and fraud rules.
Work cross‑functionally across Operations, Engineering, Product, and Finance to mitigate risk areas.
Represent Trust & Safety during incident response and create mitigation processes.
About You
3+ years of experience in fraud or chargeback operations, investigations, or a related Trust & Safety vertical.
Experience with user restriction systems and setting, tracking, and using KPIs to understand and optimize operational workflows and outcomes.
Proven track record working cross‑functionally to deliver impactful results.
Strong attention to detail, and the ability to translate investigations into scaled systems.
Worked with abuse detection systems that leveraged Machine Learning and/or LLMs for large‑scale anti‑fraud enforcement.
Ability to take large data sets and distill key insights into actionable trends and strategies.
Bonus if you
Have experience across multiple Trust & Safety domains, especially in web hosting or user‑generated content.
Can create and interpret SQL queries.
Have experience using abuse‑related ticketing and case‑management systems.
Understand chargebacks and the overall payments landscape.
Benefits
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Mentorship and the opportunity to attend events that help you build your network and skills.
Flexible Time Off.
We’ll provide the gear you need for your role and a WFH budget to outfit your space.
The San Francisco, CA base pay range for this role is $128,000 – $192,000. Actual salary will be based on job‑related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity‑based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don’t necessarily check every box on the job description.
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Fraud Specialist
role at
Vercel .
About Vercel: Vercel provides developers with the tools and cloud infrastructure needed to build, scale, and secure faster, more personalized web experiences. As the team behind v0, Next.js, and the AI SDK, Vercel supports customers such as Ramp, Supreme, PayPal, and Under Armour in building AI-native web solutions. Our mission is to enable the world to ship the best products by creating a place where everyone can do their best work. Whether you’re building on our platform, supporting our customers, or shaping our story, you can just ship things.
About the Role: We’re seeking a Fraud Specialist to join our Trust & Safety team, protecting the integrity of our platform across key abuse areas such as fraud, phishing, malware, CSAM, platform abuse, and IP/DMCA infringement. In this role you will collaborate across Operations, Product, Finance, and Engineering to strengthen and scale Vercel’s fraud prevention capabilities. You’ll analyze fraudulent activity, refine detection systems, develop operational processes, and help mitigate risk to both our users and the business.
If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in‑office anchor days on Monday, Tuesday, and Friday. If you’re located beyond that distance, the role is fully remote. For location‑specific details, please connect with our recruiting team.
What You Will Do
Investigate abuse vectors causing financial loss or reputational risk to the business.
Monitor, maintain, and improve fraud detection and anomaly alerting systems.
Develop and refine operational workflows to scale fraud prevention efforts.
Manage and monitor the performance of internal tooling and fraud rules.
Work cross‑functionally across Operations, Engineering, Product, and Finance to mitigate risk areas.
Represent Trust & Safety during incident response and create mitigation processes.
About You
3+ years of experience in fraud or chargeback operations, investigations, or a related Trust & Safety vertical.
Experience with user restriction systems and setting, tracking, and using KPIs to understand and optimize operational workflows and outcomes.
Proven track record working cross‑functionally to deliver impactful results.
Strong attention to detail, and the ability to translate investigations into scaled systems.
Worked with abuse detection systems that leveraged Machine Learning and/or LLMs for large‑scale anti‑fraud enforcement.
Ability to take large data sets and distill key insights into actionable trends and strategies.
Bonus if you
Have experience across multiple Trust & Safety domains, especially in web hosting or user‑generated content.
Can create and interpret SQL queries.
Have experience using abuse‑related ticketing and case‑management systems.
Understand chargebacks and the overall payments landscape.
Benefits
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Mentorship and the opportunity to attend events that help you build your network and skills.
Flexible Time Off.
We’ll provide the gear you need for your role and a WFH budget to outfit your space.
The San Francisco, CA base pay range for this role is $128,000 – $192,000. Actual salary will be based on job‑related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity‑based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don’t necessarily check every box on the job description.
#J-18808-Ljbffr