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Bon Appétit Management Company

Director of Operations

Bon Appétit Management Company, San Francisco, California, United States, 94199

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Director of Operations Company:

Bon Appetit Management Company

Our Passion is Food! At Bon Appetit Management Company we are committed to great food and outstanding service. We do not have standardized recipes or central commissaries; instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting‑edge food into their cafes. We are a restaurant company that operates in contract food service, giving you the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

Salary:

$140,000–$150,000

Bon Appetit is a member of Compass Group USA. Click here to Learn More about the Compass Story.

Job Summary Working as a Director of Operations, you will be responsible for maintaining the account in accordance with the approved budget while meeting client expectations. Expected to maintain excellent relationships with employees, guests and the client, as well as other departments within the operation. Responsible for promoting the professional growth and development of the entire team. You will also foster strong interdepartmental relations and integrate the dining service department with the facility plan of operations.

Key Responsibilities

Participates in employee meetings, reviews and training programs

Manages in compliance with Company established policies and procedures

Manages in compliance with local, state, and federal laws and regulations

Maintains food cost while ensuring quality standards

Establishes and maintains good rapport with staff, client and guest and other departments

Financial acumen for all areas including financial reporting with sales reports, P&L reports, writing and adhering to annual budgets and cash handling

Analyzes and builds trends for financial data

Manages purchasing and inventory controls

Plans menus in consultation with chefs

Is knowledgeable on HACCP controls along with proper storage and use of food

Preferred Qualifications

Bachelor’s degree is preferred, or equivalent professional experience

Eight to ten years upscale food service experience, including demonstrated ability at the management level

Experience in personnel management including hiring, supervision, evaluation and succession planning

Consistent track record to achieve company goals in compliance with company/client policies and procedures

Excellent leadership and organizational skills, and must possess attention to detail

Supervisory, scheduling, training and mentoring skills

Effective problem solving and conflict management skills

Ability to multi‑task as well as stay on task and concentrate with constant interruptions

Experience in food purchasing, food costs and inventory control

Ability to build budgets, flash reports, financial targets and forecasts

Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports

Must be knowledgeable on HACCP controls along with proper storage and use of food

Supervise compliance with health and fire regulations regarding food preparation and serving

Outstanding business etiquette and client relations

Manages time effectively and prioritizes tasks to meet deadlines

Strong catering experience required

Conformity to the highest standards of personal integrity and ethical behavior

Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint

ServSafe or Department of Health certification a plus

Benefits

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state)

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft ProtectionPet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Bon Appetit maintains a drug‑free workplace.

Req ID:

1487704

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