Snorkel AI
Apply for the
Manager, Delivery Operations
role at
Snorkel AI .
About Snorkel At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data. We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has evolved dramatically—from a 2015 research project in Stanford’s AI Lab to today’s generative AI breakthroughs—yet the data you use to build AI remains the key to differentiation, high performance, and production‑ready systems. We partner with some of the world’s largest organizations, empowering scientists, engineers, financial experts, product creators, journalists, and more to build custom AI faster than ever before.
About the Role We are seeking a Manager/Senior Manager, Delivery Operations to lead and grow a team of Delivery Operations Managers within Snorkel’s Data‑as‑a‑Service (DaaS) business. Reporting to the Head of Delivery, you will be responsible for ensuring quality and throughput with our expert contributors, scaling processes, and ensuring that our delivery teams consistently meet customer requirements with quality and timeliness. This people‑leadership role balances strategic planning with hands‑on execution, empowering Delivery Operations Managers to deliver at scale while emphasizing expert activation, training, and quality management.
What You’ll Do
Lead and develop the Production Manager team: hire, mentor, and grow a team of high‑performing ICs to execute on data delivery projects.
Drive operational excellence by overseeing project planning, monitoring, and reporting to ensure high‑quality, on‑time delivery of customer datasets.
Partner cross‑functionally with research, engineering, GTM, and operations stakeholders to align and unblock delivery challenges.
Optimize processes by identifying and implementing improvements to workflows, quality assurance, and pipeline monitoring.
Ensure customer success by translating customer needs into actionable delivery plans and holding teams accountable for execution.
Report and communicate performance, risks, and improvement opportunities to the Head of Delivery and senior leadership.
What You’ll Bring
5+ years in delivery operations, program management, or related fields, with at least 1–3 years of people leadership.
Proven leadership skills: coach, mentor, and scale a team while fostering accountability and excellence.
Operational mindset with a track record of driving process improvements on complex, multi‑stakeholder projects.
Excellent communication skills for articulating project status, risks, and solutions to both technical and non‑technical audiences.
Proactive problem‑solving ability, resourceful in resolving challenges and managing ambiguity.
Adaptability to thrive in fast‑paced, high‑growth environments where priorities evolve quickly.
Bonus Points For
Experience working in data, AI/ML, or enterprise SaaS environments.
Exposure to customer‑facing delivery or field operations.
Pay Transparency Notice Depending on your work location, the target annual salary for this position ranges from $160,000 to $240,000 for tier‑1 locations such as San Francisco, New York, and Seattle. All offers include equity compensation (employee stock options) and benefits including medical, dental, vision, and 401(k).
Be Your Best at Snorkel Joining Snorkel AI means becoming part of a company with proven solutions, robust funding, and rapid scaling—offering both stability and the excitement of high growth. You’ll shape priorities, influence strategic decisions, and directly impact our ongoing success while pursuing technical depth, leadership opportunities, and cross‑functional growth.
Equal Employment Opportunity Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a diverse team. We prohibit discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. All employment is decided on the basis of qualifications, performance, merit, and business need. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other employment benefits. Please contact us to request accommodation.
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Manager, Delivery Operations
role at
Snorkel AI .
About Snorkel At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data. We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has evolved dramatically—from a 2015 research project in Stanford’s AI Lab to today’s generative AI breakthroughs—yet the data you use to build AI remains the key to differentiation, high performance, and production‑ready systems. We partner with some of the world’s largest organizations, empowering scientists, engineers, financial experts, product creators, journalists, and more to build custom AI faster than ever before.
About the Role We are seeking a Manager/Senior Manager, Delivery Operations to lead and grow a team of Delivery Operations Managers within Snorkel’s Data‑as‑a‑Service (DaaS) business. Reporting to the Head of Delivery, you will be responsible for ensuring quality and throughput with our expert contributors, scaling processes, and ensuring that our delivery teams consistently meet customer requirements with quality and timeliness. This people‑leadership role balances strategic planning with hands‑on execution, empowering Delivery Operations Managers to deliver at scale while emphasizing expert activation, training, and quality management.
What You’ll Do
Lead and develop the Production Manager team: hire, mentor, and grow a team of high‑performing ICs to execute on data delivery projects.
Drive operational excellence by overseeing project planning, monitoring, and reporting to ensure high‑quality, on‑time delivery of customer datasets.
Partner cross‑functionally with research, engineering, GTM, and operations stakeholders to align and unblock delivery challenges.
Optimize processes by identifying and implementing improvements to workflows, quality assurance, and pipeline monitoring.
Ensure customer success by translating customer needs into actionable delivery plans and holding teams accountable for execution.
Report and communicate performance, risks, and improvement opportunities to the Head of Delivery and senior leadership.
What You’ll Bring
5+ years in delivery operations, program management, or related fields, with at least 1–3 years of people leadership.
Proven leadership skills: coach, mentor, and scale a team while fostering accountability and excellence.
Operational mindset with a track record of driving process improvements on complex, multi‑stakeholder projects.
Excellent communication skills for articulating project status, risks, and solutions to both technical and non‑technical audiences.
Proactive problem‑solving ability, resourceful in resolving challenges and managing ambiguity.
Adaptability to thrive in fast‑paced, high‑growth environments where priorities evolve quickly.
Bonus Points For
Experience working in data, AI/ML, or enterprise SaaS environments.
Exposure to customer‑facing delivery or field operations.
Pay Transparency Notice Depending on your work location, the target annual salary for this position ranges from $160,000 to $240,000 for tier‑1 locations such as San Francisco, New York, and Seattle. All offers include equity compensation (employee stock options) and benefits including medical, dental, vision, and 401(k).
Be Your Best at Snorkel Joining Snorkel AI means becoming part of a company with proven solutions, robust funding, and rapid scaling—offering both stability and the excitement of high growth. You’ll shape priorities, influence strategic decisions, and directly impact our ongoing success while pursuing technical depth, leadership opportunities, and cross‑functional growth.
Equal Employment Opportunity Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a diverse team. We prohibit discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. All employment is decided on the basis of qualifications, performance, merit, and business need. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other employment benefits. Please contact us to request accommodation.
#J-18808-Ljbffr