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Metasys Technologies, Inc.

Area Office Service Coordinator

Metasys Technologies, Inc., Madison, Wisconsin, United States

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Candidates who receive an offer will be required to complete a background check and drug test as a condition of employment.

Area Office Service Coordinator Madison, WI - Onsite 6 months+

Job Summary: Provides onsite operational support for client-managed customer accounts by handling mail services, print production, customer support, and equipment coordination. The role supports multiple client locations, delivers excellent customer service, and adapts to changing site needs.

Key Responsibilities: Deliver and process mail, packages, and print jobs

Answer phones and assist customers and visitors

Change toner, clear jams, and place service calls for equipment

Assemble print jobs and maintain document quality

Perform walking delivery routes and lift items up to 50 lbs

Support conference room setup and office services

Travel between sites (up to 40–50 miles) as needed

Use Microsoft Word, Excel, Outlook, and PowerPoint

Required Qualifications: High School Diploma or equivalent

12+ months of related experience preferred

Strong customer service and communication skills

Ability to adapt, learn quickly, and work under pressure

Ability to stand, walk frequently, and lift up to 50 lbs

Valid driver’s license and reliable transportation (if required)

Work Environment: Office/warehouse setting

Flexible scheduling as required by business needs

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.