U.S. Bank
Client Relationship Consultant 3 (Banker) - East Lake Street - Minneapolis
U.S. Bank, Minneapolis, Minnesota, United States, 55400
Client Relationship Consultant 3 (Banker) - East Lake Street - Minneapolis
Join to apply for the
Client Relationship Consultant 3 (Banker)
role at
U.S. Bank .
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in‑person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset.
Build and foster relationships with clients through proactive outreach, follow‑up, and by learning about their financial needs and banking channel preferences.
Identify and recommend solutions for new and existing clients based on their needs, effectively engaging and communicating with them.
Maintain a working knowledge of consumer and business banking products, including digital products and services.
Provide a consistent optimal client experience, greeting clients and processing basic transactions.
Develop collaborative partnerships with branch team members and partners to best serve clients.
Open new consumer and business accounts, complete service requests, and submit credit applications.
Proactively educate clients on emerging and self‑service digital products to assist with meeting their financial needs.
Leverage available resources and technologies to optimize the client experience and operate with excellence and accuracy.
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, including a criminal background and credit check. Failure to maintain NMLS registration or a satisfactory record may result in rescission or termination of employment.
Basic Qualifications
High school diploma or equivalent.
Typically a minimum of 4–5 years of job‑related retail banking experience or a combination of experience and commensurate training.
Preferred Skills & Experience
Proven ability to build and foster client relationships through proactive outreach and follow‑up.
Effective engagement and communication with clients.
Thorough knowledge of applicable bank and branch policies, procedures, and support systems.
Bilingual in English & Spanish or English & Somali.
Comprehensive knowledge of all retail products and services.
Excellent customer service and interpersonal skills.
Experience participating in sales campaigns/promotions.
Experience demonstrating digital products and self‑service technologies.
Ability to explore and identify a customer’s true needs with a digital‑first mindset.
Advanced proficiency in making appropriate recommendations that meet customers’ needs both reactively and proactively.
Experience in the financial services industry preferred.
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short‑term and long‑term disability
Pregnancy disability and parental leave
401(k) and employer‑funded retirement plan
Paid vacation (2–5 weeks depending on grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour per 30 worked, up to 80 hours per calendar year (unless otherwise provided by law).
U.S. Bank is an equal‑opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other factor protected under applicable law.
U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all U.S. facilities. Learn more about E‑Verify.
The salary range for this role is $21.25 – $28.32 per hour, based on the primary location. The actual range may differ by location.
Applicants must comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
If you require accommodation for a disability during the application or hiring process, please refer to our disability accommodations for applicants.
Referrals increase your chances of interviewing at U.S. Bank by 2x.
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Client Relationship Consultant 3 (Banker)
role at
U.S. Bank .
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in‑person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset.
Build and foster relationships with clients through proactive outreach, follow‑up, and by learning about their financial needs and banking channel preferences.
Identify and recommend solutions for new and existing clients based on their needs, effectively engaging and communicating with them.
Maintain a working knowledge of consumer and business banking products, including digital products and services.
Provide a consistent optimal client experience, greeting clients and processing basic transactions.
Develop collaborative partnerships with branch team members and partners to best serve clients.
Open new consumer and business accounts, complete service requests, and submit credit applications.
Proactively educate clients on emerging and self‑service digital products to assist with meeting their financial needs.
Leverage available resources and technologies to optimize the client experience and operate with excellence and accuracy.
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, including a criminal background and credit check. Failure to maintain NMLS registration or a satisfactory record may result in rescission or termination of employment.
Basic Qualifications
High school diploma or equivalent.
Typically a minimum of 4–5 years of job‑related retail banking experience or a combination of experience and commensurate training.
Preferred Skills & Experience
Proven ability to build and foster client relationships through proactive outreach and follow‑up.
Effective engagement and communication with clients.
Thorough knowledge of applicable bank and branch policies, procedures, and support systems.
Bilingual in English & Spanish or English & Somali.
Comprehensive knowledge of all retail products and services.
Excellent customer service and interpersonal skills.
Experience participating in sales campaigns/promotions.
Experience demonstrating digital products and self‑service technologies.
Ability to explore and identify a customer’s true needs with a digital‑first mindset.
Advanced proficiency in making appropriate recommendations that meet customers’ needs both reactively and proactively.
Experience in the financial services industry preferred.
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short‑term and long‑term disability
Pregnancy disability and parental leave
401(k) and employer‑funded retirement plan
Paid vacation (2–5 weeks depending on grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour per 30 worked, up to 80 hours per calendar year (unless otherwise provided by law).
U.S. Bank is an equal‑opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other factor protected under applicable law.
U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all U.S. facilities. Learn more about E‑Verify.
The salary range for this role is $21.25 – $28.32 per hour, based on the primary location. The actual range may differ by location.
Applicants must comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
If you require accommodation for a disability during the application or hiring process, please refer to our disability accommodations for applicants.
Referrals increase your chances of interviewing at U.S. Bank by 2x.
#J-18808-Ljbffr