Langham Hospitality Group
Senior Sales Manager - MICE, GSO Americas
Langham Hospitality Group, Chicago, Illinois, United States, 60290
Senior Sales Manager – MICE, GSO Americas
About Langham Hospitality Group
A wholly‑owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
Role Overview The Senior Sales Manager – MICE, GSO Americas is responsible for maximizing revenues from the assigned segment and region across all LHG properties, acting as a brand ambassador and driving commercial success for GSO Americas.
Responsibilities
Contribute to and execute strategies to drive sales in assigned segments to achieve GSO America’s budget and support hotels in achieving theirs.
Manage sales across all segments in the assigned territory, with particular focus on MICE and Groups.
Operate within the established system for account management effectiveness, using 80/20 principles, developing processes for effective targeting of new accounts, and regularly swapping out non‑performing accounts.
Support delivery of all sales activities in the territory, including sales missions, sales blitzes, trade‑show attendance, and organizing and hosting sales trips for hotels to key target markets.
Contribute to the GSO Americas Weekly Flash report sent to all stakeholders showcasing the team’s sales initiatives and productivity.
Understand and engage with the annual SIP plan.
Contribute to initiatives for further improvement of regional processes.
Solicit effective commercial partnerships for the hotels with particular focus on those in the assigned territory.
Conduct any special projects as assigned by the Director of Sales – MICE (East Coast, Mid‑West & Canada) and/or the Director of Sales – GSO Americas.
Partner with Director of Sales – GSO Americas, Director of Sales – MICE, General Managers & Managing Directors, LHG S&M Function Heads, Hotel Sales & Marketing Teams, other GSO team members as well as key clients & partners, and local and international PR/media agencies.
Experience & Qualifications
At least 3 years of work experience in a similar role in the region.
Collaborative team player focused on organizational success, business performance and building strong relationships (internal and external).
Entrepreneurial approach to achieving targets.
Confident and well‑connected networker.
Relevant hotel or hospitality experience within a similar organization is required.
Ability to travel locally and internationally (up to 50% of time travelling may be required).
Knowledge
Knowledge and connections in the Groups and MICE markets.
Good understanding of industry systems, procedures and best practices.
Soft Skills
Collaborative, driven and disciplined.
Positive outlook, good communication and networking.
Supporter of the LHG sales culture in terms of communication, direction and ideology.
Excellent presentation and negotiation skills to win business, influence and sustain continuous growth.
Deliver quality in any required analysis or business communications.
Strong interpersonal and influencing skills, able to communicate effectively and positively with all levels of colleagues.
Self‑starter with hands‑on approach, innovative, pragmatic and accommodating to foster positive team dynamics.
Able to work independently and in a team environment.
Aware and sensitive to the concepts of luxury and quality while also able to include a multi‑brand approach to selling.
Able to link the value of colleagues, external guests and business results.
Benefits
Vacation Pay and Sick/Personal time.
Paid Holidays.
Medical, Dental and Vision Insurance for you and your family (employee paid partial premiums).
Basic Life Insurance, AD&D, and Short‑Term Disability (company paid).
Long‑Term Disability, Additional Life Insurance, Child Life, Spouse Life, Pet Insurance, ID Theft Protection Coverage, Prepaid Legal, Critical Illness, Hospital Care, Accidental Injury Supplemental Plans (available for purchase).
401(k) plan with Roth option and employer match.
Free and discounted hotel stays.
Guidance Resources – company paid benefit for personal counseling.
Compensation Base pay range: $100,000.00 / year – $110,000.00 / year.
EOE, including disability/vets
For more information about Langham Hospitality Group, please visit: http://www.langhamhospitalitygroup.com/
#J-18808-Ljbffr
About Langham Hospitality Group
A wholly‑owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
Role Overview The Senior Sales Manager – MICE, GSO Americas is responsible for maximizing revenues from the assigned segment and region across all LHG properties, acting as a brand ambassador and driving commercial success for GSO Americas.
Responsibilities
Contribute to and execute strategies to drive sales in assigned segments to achieve GSO America’s budget and support hotels in achieving theirs.
Manage sales across all segments in the assigned territory, with particular focus on MICE and Groups.
Operate within the established system for account management effectiveness, using 80/20 principles, developing processes for effective targeting of new accounts, and regularly swapping out non‑performing accounts.
Support delivery of all sales activities in the territory, including sales missions, sales blitzes, trade‑show attendance, and organizing and hosting sales trips for hotels to key target markets.
Contribute to the GSO Americas Weekly Flash report sent to all stakeholders showcasing the team’s sales initiatives and productivity.
Understand and engage with the annual SIP plan.
Contribute to initiatives for further improvement of regional processes.
Solicit effective commercial partnerships for the hotels with particular focus on those in the assigned territory.
Conduct any special projects as assigned by the Director of Sales – MICE (East Coast, Mid‑West & Canada) and/or the Director of Sales – GSO Americas.
Partner with Director of Sales – GSO Americas, Director of Sales – MICE, General Managers & Managing Directors, LHG S&M Function Heads, Hotel Sales & Marketing Teams, other GSO team members as well as key clients & partners, and local and international PR/media agencies.
Experience & Qualifications
At least 3 years of work experience in a similar role in the region.
Collaborative team player focused on organizational success, business performance and building strong relationships (internal and external).
Entrepreneurial approach to achieving targets.
Confident and well‑connected networker.
Relevant hotel or hospitality experience within a similar organization is required.
Ability to travel locally and internationally (up to 50% of time travelling may be required).
Knowledge
Knowledge and connections in the Groups and MICE markets.
Good understanding of industry systems, procedures and best practices.
Soft Skills
Collaborative, driven and disciplined.
Positive outlook, good communication and networking.
Supporter of the LHG sales culture in terms of communication, direction and ideology.
Excellent presentation and negotiation skills to win business, influence and sustain continuous growth.
Deliver quality in any required analysis or business communications.
Strong interpersonal and influencing skills, able to communicate effectively and positively with all levels of colleagues.
Self‑starter with hands‑on approach, innovative, pragmatic and accommodating to foster positive team dynamics.
Able to work independently and in a team environment.
Aware and sensitive to the concepts of luxury and quality while also able to include a multi‑brand approach to selling.
Able to link the value of colleagues, external guests and business results.
Benefits
Vacation Pay and Sick/Personal time.
Paid Holidays.
Medical, Dental and Vision Insurance for you and your family (employee paid partial premiums).
Basic Life Insurance, AD&D, and Short‑Term Disability (company paid).
Long‑Term Disability, Additional Life Insurance, Child Life, Spouse Life, Pet Insurance, ID Theft Protection Coverage, Prepaid Legal, Critical Illness, Hospital Care, Accidental Injury Supplemental Plans (available for purchase).
401(k) plan with Roth option and employer match.
Free and discounted hotel stays.
Guidance Resources – company paid benefit for personal counseling.
Compensation Base pay range: $100,000.00 / year – $110,000.00 / year.
EOE, including disability/vets
For more information about Langham Hospitality Group, please visit: http://www.langhamhospitalitygroup.com/
#J-18808-Ljbffr