Hybrid CX Strategy Lead — AI-Driven Transformation

A leading digital product consultancy in Boston is seeking an experienced Associate Principal, CX Application Strategy to drive digital and AI transformation initiatives within global contact center operations. The ideal candidate will possess a strategic mindset and expertise in tech/AI to enhance customer experiences. This mid-senior level role offers a competitive salary range and the opportunity to shape the future of customer experience using cutting-edge technologies. #J-18808-Ljbffr