Silicon Motion
Base Pay Range
$140,000.00/yr - $180,000.00/yr
This position will be responsible for supporting Solid State Drive controller products for specific customers. This position will work closely with customers and collaborate with core engineering team.
Responsibilities
Competent to work independently with cross functional departments.
Responsible for project managing including the technical relationship with the assigned customer. The FAE should be the go‑to person for customer’s technical contacts.
Responsible for handling the first level for all technical matters including product discussions, FA/debug, JIRA tracking/closure and project monitoring.
Work with firmware/system/ASIC engineers on resolving customer issues
Qualifications
Minimum 3+ years field support experience in semiconductor industry
Proficient in verbal, written and presentation skill
Familiar with system hardware design
Good knowledge on schematic capture and PCB layout
Strong ability to comprehend technical discussion and writing note/summary
Must enjoy working with dynamic people and building client relationship
Familiar with PC system architecture and Windows/Linux OS environment
Experience in SSD system debugging and SSD firmware is a plus
Good knowledge of NAND flash, SATA, PCIe and NVMe standard is a plus
Benefits
Highly competitive salaries differentiated by performance
Annual merit increases
RSU for eligible employees
Year‑end bonus
Invention and Patent Awards
401(k) Employer Matching
Length of Service Awards
Comprehensive health insurance plans for eligible employees and dependents
Medical insurance
Vision insurance
401(k)
Disability insurance
For applying, please contact: jobs@siliconmotion.com
Job Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Industry: Semiconductor Manufacturing
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This position will be responsible for supporting Solid State Drive controller products for specific customers. This position will work closely with customers and collaborate with core engineering team.
Responsibilities
Competent to work independently with cross functional departments.
Responsible for project managing including the technical relationship with the assigned customer. The FAE should be the go‑to person for customer’s technical contacts.
Responsible for handling the first level for all technical matters including product discussions, FA/debug, JIRA tracking/closure and project monitoring.
Work with firmware/system/ASIC engineers on resolving customer issues
Qualifications
Minimum 3+ years field support experience in semiconductor industry
Proficient in verbal, written and presentation skill
Familiar with system hardware design
Good knowledge on schematic capture and PCB layout
Strong ability to comprehend technical discussion and writing note/summary
Must enjoy working with dynamic people and building client relationship
Familiar with PC system architecture and Windows/Linux OS environment
Experience in SSD system debugging and SSD firmware is a plus
Good knowledge of NAND flash, SATA, PCIe and NVMe standard is a plus
Benefits
Highly competitive salaries differentiated by performance
Annual merit increases
RSU for eligible employees
Year‑end bonus
Invention and Patent Awards
401(k) Employer Matching
Length of Service Awards
Comprehensive health insurance plans for eligible employees and dependents
Medical insurance
Vision insurance
401(k)
Disability insurance
For applying, please contact: jobs@siliconmotion.com
Job Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Industry: Semiconductor Manufacturing
#J-18808-Ljbffr