The Stanford Park Hotel
Catering Manager Non Exempt
The Stanford Park Hotel, Menlo Park, California, United States, 94029
Catering Manager
The Stanford Park Hotel has earned the #1 traveler‑reviewed position on TripAdvisor since 2000. We offer retreat‑like amenities and our friendly and knowledgeable team will ensure our guests have a memorable stay.
Set in the heart of forward‑looking Silicon Valley, the Menlo Tavern celebrates the past thinkers, dreamers and doers who conspired together over delicious food and drink. Our menu features a balanced selection of hearty and lighter fare, inspired by elevated American dishes and California's seasonal approach to food.
Job Description We are seeking a Catering Manager to join our award‑winning team. This position is responsible for managing new and existing accounts to ensure all revenue goals (food and beverage and room rentals) are achieved or exceeded. Solicit business and participate in organizations relevant to the specific market assigned.
Essential Duties and Responsibilities
Responsible for achieving assigned goals in food, beverage, room rental, and ancillary charges.
Responds to inquiries in a timely manner, qualifying the opportunity, quoting availability, prices, and payment terms.
Responsible for soliciting new and repeat clients, based on information from news articles, business directories, and other publications.
Creates bookings in Amadeus/Delphi. Prepares and executes Catering sales contracts. Obtains signatures, advance deposits, and a certificate of insurance.
Meets with clients to gather all event details, discusses menus, wines, bar, room set‑up arrangements, audio visual, and all other needs.
Prepares detailed Banquet Event Orders (BEO), obtains client approvals and signatures.
Coordinates distribution of BEOs in accordance with the predetermined weekly schedule.
Participates in weekly BEO meetings to communicate all required information, including changes, revisions, updates, and cancellations to the various departments involved in servicing the accounts.
Coordinates with outside vendors such as florists, music providers, bakeries, etc., to ensure proper timing of deliveries.
Meets with the client before the function, introduces them to the food and beverage manager, and ensures that all expectations are being met.
Compiles all pertinent Catering reports as assigned.
All other duties as assigned by the Supervisor.
Qualifications
Able to communicate with clients in a friendly and positive manner in order to solicit business, meet clients needs and resolve complaints.
Able to read, listen and communicate effectively in English, both verbally and in writing.
Ability to write Catering reports and business correspondences and memorandums.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to access, understand and accurately input information using a moderately complex computer system.
Ability to calculate figures and sales amounts, such as discounts and Catering Sales volume.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Meets legal age requirements for the position.
Education / Experience Any combination of education and experience equivalent to graduation from college or any other combination of education, training or experience that provides the required knowledge skills and abilities. Prior Catering Sales or Banquet experience is preferred.
Certificates, Registrations, Licenses Valid California Driver License is required. Food Handler certification required.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing these duties the employee is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually moderate.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and is required to reach with hands and arms. The employee is occasionally required to stoop and crouch and must frequently lift and/or move up to 10 pounds and occasionally lift or move up to 25 pounds.
Grooming All employees must maintain a neat, clean and well‑groomed appearance (specific standards available.)
Pay Scale The rate for this position is $34.00 to $40.00 per hour. This is the pay range for this position that the Hotel reasonably expects to pay. Decisions regarding individual wage rates will be based on a number of factors, such as experience, type of hotel experience, and education.
Equal Employment Opportunity The Stanford Park Hotel is an equal employment opportunity employer. Company policy prohibits unlawful discrimination based on race, color, national origin, ancestry, ethnicity, religion (including religious dress and grooming), sex, gender, sexual orientation, gender identity (including gender‑related appearance and behavior), partnership status, pregnancy (childbirth, breastfeeding, or related medical condition), age, physical or mental disability, medical condition, military or veteran status, status as a victim of domestic violence, sexual assault, or stalking, genetic information, marital status, ethnicity, alienage, citizenship status or any other protected classification, in accordance with applicable federal, state, and local laws. Consistent with the Americans With Disabilities Act, applicants may request accommodation needed to complete the application process. Please contact the People and Culture Department if you have any questions regarding this policy.
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Management and Manufacturing
Industry: Hospitality
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Set in the heart of forward‑looking Silicon Valley, the Menlo Tavern celebrates the past thinkers, dreamers and doers who conspired together over delicious food and drink. Our menu features a balanced selection of hearty and lighter fare, inspired by elevated American dishes and California's seasonal approach to food.
Job Description We are seeking a Catering Manager to join our award‑winning team. This position is responsible for managing new and existing accounts to ensure all revenue goals (food and beverage and room rentals) are achieved or exceeded. Solicit business and participate in organizations relevant to the specific market assigned.
Essential Duties and Responsibilities
Responsible for achieving assigned goals in food, beverage, room rental, and ancillary charges.
Responds to inquiries in a timely manner, qualifying the opportunity, quoting availability, prices, and payment terms.
Responsible for soliciting new and repeat clients, based on information from news articles, business directories, and other publications.
Creates bookings in Amadeus/Delphi. Prepares and executes Catering sales contracts. Obtains signatures, advance deposits, and a certificate of insurance.
Meets with clients to gather all event details, discusses menus, wines, bar, room set‑up arrangements, audio visual, and all other needs.
Prepares detailed Banquet Event Orders (BEO), obtains client approvals and signatures.
Coordinates distribution of BEOs in accordance with the predetermined weekly schedule.
Participates in weekly BEO meetings to communicate all required information, including changes, revisions, updates, and cancellations to the various departments involved in servicing the accounts.
Coordinates with outside vendors such as florists, music providers, bakeries, etc., to ensure proper timing of deliveries.
Meets with the client before the function, introduces them to the food and beverage manager, and ensures that all expectations are being met.
Compiles all pertinent Catering reports as assigned.
All other duties as assigned by the Supervisor.
Qualifications
Able to communicate with clients in a friendly and positive manner in order to solicit business, meet clients needs and resolve complaints.
Able to read, listen and communicate effectively in English, both verbally and in writing.
Ability to write Catering reports and business correspondences and memorandums.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to access, understand and accurately input information using a moderately complex computer system.
Ability to calculate figures and sales amounts, such as discounts and Catering Sales volume.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Meets legal age requirements for the position.
Education / Experience Any combination of education and experience equivalent to graduation from college or any other combination of education, training or experience that provides the required knowledge skills and abilities. Prior Catering Sales or Banquet experience is preferred.
Certificates, Registrations, Licenses Valid California Driver License is required. Food Handler certification required.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing these duties the employee is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually moderate.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and is required to reach with hands and arms. The employee is occasionally required to stoop and crouch and must frequently lift and/or move up to 10 pounds and occasionally lift or move up to 25 pounds.
Grooming All employees must maintain a neat, clean and well‑groomed appearance (specific standards available.)
Pay Scale The rate for this position is $34.00 to $40.00 per hour. This is the pay range for this position that the Hotel reasonably expects to pay. Decisions regarding individual wage rates will be based on a number of factors, such as experience, type of hotel experience, and education.
Equal Employment Opportunity The Stanford Park Hotel is an equal employment opportunity employer. Company policy prohibits unlawful discrimination based on race, color, national origin, ancestry, ethnicity, religion (including religious dress and grooming), sex, gender, sexual orientation, gender identity (including gender‑related appearance and behavior), partnership status, pregnancy (childbirth, breastfeeding, or related medical condition), age, physical or mental disability, medical condition, military or veteran status, status as a victim of domestic violence, sexual assault, or stalking, genetic information, marital status, ethnicity, alienage, citizenship status or any other protected classification, in accordance with applicable federal, state, and local laws. Consistent with the Americans With Disabilities Act, applicants may request accommodation needed to complete the application process. Please contact the People and Culture Department if you have any questions regarding this policy.
Job Details
Seniority level: Entry level
Employment type: Full‑time
Job function: Management and Manufacturing
Industry: Hospitality
#J-18808-Ljbffr