Maverick Technology Partners
Direct message the job poster from Maverick Technology Partners
Candidate must work the 2nd shift - 11 AM to 8 PM EST
We are looking for an
IT helpdesk technician
with 3+ years of experience to work in our Quincy Marina Bay office.
Solid understanding of Identity Access Management and best practices is desired.
Python or PowerShell scripting is a plus.
Excellent communication skills and the ability to work with client users and customer VIP executives at their office locations.
Self‑starter. Able to work independently. Avid learner.
Prior MSP experience is very helpful.
Imaging a workstation – for MS, it would be Intune and Apple configuration; knowledge here is key.
Laptop workstation setups & user on‑boards as the main function with client office support that includes A/V media rooms, Wi‑Fi/network, printers, phones, level‑1 helpdesk triage & troubleshooting, etc.
Supporting level‑1/2 ticket requests for clients as part of the helpdesk team and the role rolls into our Helpdesk Manager/Lead.
Some background with Windows, including Windows 11 upgrade support and rollouts to laptops.
Azure and AWS knowledge are key.
Experience supporting VP‑level laptop issues.
Some background in macOS workstation support.
Some background with Intune, Kandji, and similar imaging and deployment software.
Employment type: Full‑time.
Locations: Andover, MA and Boston, MA.
#J-18808-Ljbffr
Candidate must work the 2nd shift - 11 AM to 8 PM EST
We are looking for an
IT helpdesk technician
with 3+ years of experience to work in our Quincy Marina Bay office.
Solid understanding of Identity Access Management and best practices is desired.
Python or PowerShell scripting is a plus.
Excellent communication skills and the ability to work with client users and customer VIP executives at their office locations.
Self‑starter. Able to work independently. Avid learner.
Prior MSP experience is very helpful.
Imaging a workstation – for MS, it would be Intune and Apple configuration; knowledge here is key.
Laptop workstation setups & user on‑boards as the main function with client office support that includes A/V media rooms, Wi‑Fi/network, printers, phones, level‑1 helpdesk triage & troubleshooting, etc.
Supporting level‑1/2 ticket requests for clients as part of the helpdesk team and the role rolls into our Helpdesk Manager/Lead.
Some background with Windows, including Windows 11 upgrade support and rollouts to laptops.
Azure and AWS knowledge are key.
Experience supporting VP‑level laptop issues.
Some background in macOS workstation support.
Some background with Intune, Kandji, and similar imaging and deployment software.
Employment type: Full‑time.
Locations: Andover, MA and Boston, MA.
#J-18808-Ljbffr