National Youth Advocate Program (NYAP)
Bilingual Lead Medical Coordinator_JOR
National Youth Advocate Program (NYAP), Chicago, Illinois, United States, 60290
Benefits
NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.
33 Paid days off each year (11 holidays + 22 days PTO)
Healthcare Benefits for you and your family
Pet insurance that provides discounts and reimbursements
Competitive salaries and benefits including a 401(k), Summer Hours Off (Half-day Fridays and Work Anniversary Trips!)
Mileage Reimbursement, Phone Allowance, Student Loan Repayment Assistance, CEU’s and ongoing trainings/education
Lead Medical Coordinator Overview The Lead Medical Coordinator is responsible for overseeing health services as well as coordinating the provision of timely, appropriate health services for children in care. Lead Medical Coordinators supervise Medical Coordinators and provide appropriate staff training on medical, dental, and public health topics relevant to pediatrics, adolescent, and migrant health. They are responsible for developing and maintaining policies and procedures for confidential health record management, triage of health concerns, medical emergency response, environmental health and safety, and post‑release health care planning/care coordination.
Responsibilities
Perform all work in a manner consistent with the National Youth Advocate Program’s mission, values, and philosophies.
Provide children with a positive and appropriate medical environment consistent with the National Youth Advocate Program’s mission, values, and philosophies.
Oversee health services and coordinate timely, appropriate health services for children in care.
Supervise other Medical Coordinators and provide staff training on medical, dental, and public health topics relevant to pediatrics, adolescent, and migrant health.
Develop and maintain policies and procedures for confidential health record management, triage of health concerns, medical emergency response, environmental health and safety, and post‑release health care planning/care coordination.
Ensure confidentiality of health records and adherence to NYAP, State, and Funder guidelines for protected health information (PHI).
Communicate health needs to case managers and clinicians appropriately.
Support scheduling health‑care appointments in accordance with NYAP and other policies and procedures.
Assist in transportation of children to and from health‑care appointments and accompany children during appointments.
Assist in obtaining medical clearances from healthcare providers.
Prepare Treatment Authorization Requests (TARs) prior to appointments and follow up to ensure payments.
Ensure qualified interpretation and translation services are in place.
Participate in intakes and discharges of children, preparing medical documentation packages, and scanning/uploading documents in portals and health record systems.
Collaborate with children’s cross‑functional team and medical, mental health, dental, and pharmacy providers to ensure appropriate care to the children, including but not limited to assisting healthcare providers in completing the PCU process to become an approved provider.
Report medical emergencies via SIR/CLE process in accordance with ORR/NYAP’s policies and procedures.
Elevate medical concerns to supervisors, assigned cross‑functional team, healthcare providers, and the Division of Health (DoH) for consultation and guidance.
Support foster parents by providing education on medical policies, answering questions related to the children’s medical care, assisting them with required medical responsibilities, and supplying them with necessary authorization and ID documents for medical services.
Collect forms and health records from medical providers, ensuring they are thoroughly completed and scanned/uploaded into the appropriate portals and health record systems.
Complete and submit all assigned documentation within the required timeframe, including placement documents, assessments, medical packages, medication and temperature logs, medical summary forms, medical checklists, and more. Upload documents to the appropriate portals and health record systems and ensure physical health files are properly filed in a secure location, in compliance with confidentiality requirements.
Communicate regularly with children’s care teams and strive to meet continuous quality improvement measures related to medical records and the timelines for uploads.
Maintain medicine cabinets and first aid kits by ensuring they are stocked with up‑to‑date over‑the‑counter (OTC) medications, first aid supplies, and other essential medical items to promote the health and safety of the children in care.
Provide in‑service training and ongoing education to staff and foster parents on the health‑related needs of children, the five rights of medication administration, CPR, and first aid.
Maintain Red Cross CPR/First Aid Trainer’s certifications.
Assist and support Program Leadership during auditing processes.
Perform other duties as requested.
Minimum Qualifications
Licensed Registered Nurse (RN) with a Bachelor’s or higher health‑related education qualification.
Bilingual fluency in English and Spanish is required.
Minimum of one year of employment in public health or a healthcare setting with demonstrated experience in care coordination, health administration, or direct clinical care.
One year of experience working in the child welfare field with children and/or adolescents in a social service setting.
Valid driver’s license, excellent driving record, a safe and clean personal vehicle, and current automobile insurance.
Maintenance of compliance with agency required training programs.
Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines, and photocopiers as well as software including word processing, spreadsheet and database programs.
Other Skills
Experience scheduling medical appointments.
Experience documenting medical appointments.
Recognizes and understands the needs of the immigrant population, providing support and creating a safe environment for the children in the program.
Demonstrated ability to maintain liaisons with community health providers and expand community health network.
Willingness to work non‑traditional hours and be available for on‑call phone consultations as needed.
Physical Demands
Use of manual dexterity, tactile, visual, and audio acuity.
Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental demands.
Occasional lifting (up to 25 pounds), bending, pulling, and carrying.
Ability to travel frequently and drive vehicle while sitting for extended periods, with frequency varying based on program demands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
We are an Equal Opportunity Employer who celebrates diversity and are committed to creating an inclusive environment for all employees by prohibiting discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Who We Are The National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever‑changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out‑of‑Home Placement and Reunification/Permanency.
We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Health Care Provider
Industries: Individual and Family Services
#J-18808-Ljbffr
NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.
33 Paid days off each year (11 holidays + 22 days PTO)
Healthcare Benefits for you and your family
Pet insurance that provides discounts and reimbursements
Competitive salaries and benefits including a 401(k), Summer Hours Off (Half-day Fridays and Work Anniversary Trips!)
Mileage Reimbursement, Phone Allowance, Student Loan Repayment Assistance, CEU’s and ongoing trainings/education
Lead Medical Coordinator Overview The Lead Medical Coordinator is responsible for overseeing health services as well as coordinating the provision of timely, appropriate health services for children in care. Lead Medical Coordinators supervise Medical Coordinators and provide appropriate staff training on medical, dental, and public health topics relevant to pediatrics, adolescent, and migrant health. They are responsible for developing and maintaining policies and procedures for confidential health record management, triage of health concerns, medical emergency response, environmental health and safety, and post‑release health care planning/care coordination.
Responsibilities
Perform all work in a manner consistent with the National Youth Advocate Program’s mission, values, and philosophies.
Provide children with a positive and appropriate medical environment consistent with the National Youth Advocate Program’s mission, values, and philosophies.
Oversee health services and coordinate timely, appropriate health services for children in care.
Supervise other Medical Coordinators and provide staff training on medical, dental, and public health topics relevant to pediatrics, adolescent, and migrant health.
Develop and maintain policies and procedures for confidential health record management, triage of health concerns, medical emergency response, environmental health and safety, and post‑release health care planning/care coordination.
Ensure confidentiality of health records and adherence to NYAP, State, and Funder guidelines for protected health information (PHI).
Communicate health needs to case managers and clinicians appropriately.
Support scheduling health‑care appointments in accordance with NYAP and other policies and procedures.
Assist in transportation of children to and from health‑care appointments and accompany children during appointments.
Assist in obtaining medical clearances from healthcare providers.
Prepare Treatment Authorization Requests (TARs) prior to appointments and follow up to ensure payments.
Ensure qualified interpretation and translation services are in place.
Participate in intakes and discharges of children, preparing medical documentation packages, and scanning/uploading documents in portals and health record systems.
Collaborate with children’s cross‑functional team and medical, mental health, dental, and pharmacy providers to ensure appropriate care to the children, including but not limited to assisting healthcare providers in completing the PCU process to become an approved provider.
Report medical emergencies via SIR/CLE process in accordance with ORR/NYAP’s policies and procedures.
Elevate medical concerns to supervisors, assigned cross‑functional team, healthcare providers, and the Division of Health (DoH) for consultation and guidance.
Support foster parents by providing education on medical policies, answering questions related to the children’s medical care, assisting them with required medical responsibilities, and supplying them with necessary authorization and ID documents for medical services.
Collect forms and health records from medical providers, ensuring they are thoroughly completed and scanned/uploaded into the appropriate portals and health record systems.
Complete and submit all assigned documentation within the required timeframe, including placement documents, assessments, medical packages, medication and temperature logs, medical summary forms, medical checklists, and more. Upload documents to the appropriate portals and health record systems and ensure physical health files are properly filed in a secure location, in compliance with confidentiality requirements.
Communicate regularly with children’s care teams and strive to meet continuous quality improvement measures related to medical records and the timelines for uploads.
Maintain medicine cabinets and first aid kits by ensuring they are stocked with up‑to‑date over‑the‑counter (OTC) medications, first aid supplies, and other essential medical items to promote the health and safety of the children in care.
Provide in‑service training and ongoing education to staff and foster parents on the health‑related needs of children, the five rights of medication administration, CPR, and first aid.
Maintain Red Cross CPR/First Aid Trainer’s certifications.
Assist and support Program Leadership during auditing processes.
Perform other duties as requested.
Minimum Qualifications
Licensed Registered Nurse (RN) with a Bachelor’s or higher health‑related education qualification.
Bilingual fluency in English and Spanish is required.
Minimum of one year of employment in public health or a healthcare setting with demonstrated experience in care coordination, health administration, or direct clinical care.
One year of experience working in the child welfare field with children and/or adolescents in a social service setting.
Valid driver’s license, excellent driving record, a safe and clean personal vehicle, and current automobile insurance.
Maintenance of compliance with agency required training programs.
Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines, and photocopiers as well as software including word processing, spreadsheet and database programs.
Other Skills
Experience scheduling medical appointments.
Experience documenting medical appointments.
Recognizes and understands the needs of the immigrant population, providing support and creating a safe environment for the children in the program.
Demonstrated ability to maintain liaisons with community health providers and expand community health network.
Willingness to work non‑traditional hours and be available for on‑call phone consultations as needed.
Physical Demands
Use of manual dexterity, tactile, visual, and audio acuity.
Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental demands.
Occasional lifting (up to 25 pounds), bending, pulling, and carrying.
Ability to travel frequently and drive vehicle while sitting for extended periods, with frequency varying based on program demands.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
We are an Equal Opportunity Employer who celebrates diversity and are committed to creating an inclusive environment for all employees by prohibiting discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Who We Are The National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever‑changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out‑of‑Home Placement and Reunification/Permanency.
We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Health Care Provider
Industries: Individual and Family Services
#J-18808-Ljbffr