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1-800-FLOWERS.COM, INC.

Marketplace Analyst

1-800-FLOWERS.COM, INC., Jericho, New York, United States, 11753

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1-800-FLOWERS.COM, INC. provided pay range This range is provided by 1-800-FLOWERS.COM, INC.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $85,000.00/yr - $95,000.00/yr

Direct message the job poster from 1-800-FLOWERS.COM, INC.

Corporate Recruiter | 1-800-Flowers.com, Inc. | Partnering to Build High-Performing Teams Across Our Family of Brands 1-800-FLOWERS.COM, Inc. is looking for a detail-oriented and highly analytical

Marketplace Analyst

to help drive performance, visibility, and profitability across our third-party marketplace channels. In this role, you’ll support the Marketplace, eCommerce, and Digital Marketing teams by analyzing data, monitoring marketplace health, and uncovering opportunities to grow revenue across key platforms such as Amazon, Walmart, Instacart, and DoorDash.

This is an exciting opportunity to join a fast-paced, multi-brand retail organization and play a key role in shaping marketplace strategy across our portfolio of floral and gourmet gifting brands.

What You’ll Do

Monitor daily marketplace performance metrics, including sales, conversion, traffic, pricing, profitability, and on‑time delivery.

Build and maintain dashboards and reports (Tableau, Power BI, Looker, or similar).

Analyze product, brand, and channel-level trends to identify growth opportunities and operational risks.

Conduct competitive benchmarking across pricing, ratings, reviews, assortment, delivery fees, and placement.

Track operational metrics such as cancellation rates, defect rates, customer satisfaction, and SLA compliance.

Support root‑cause analysis for performance issues (listing suppressions, fulfillment disruptions, algorithm changes).

Assist with dynamic pricing analysis and profitability modeling for perishable and non‑perishable categories.

Collaborate with Marketplace Managers, Merchandising, Supply Chain, Customer Experience, Finance, and Digital Marketing teams.

Prepare insights and updates for weekly business reviews and leadership discussions.

What You’ll Bring

Bachelor’s degree in Business, Analytics, Economics, Marketing, or a related field.

1–3+ years of experience in marketplace, eCommerce, digital merchandising, or retail analytics.

Strong analytical skills with proficiency in Excel/Sheets and data visualization tools (Tableau, Power BI, Looker).

Ability to work with large datasets; SQL or API experience is a plus.

Familiarity with platforms such as Amazon Seller Central, DoorDash Merchant Portal, Instacart, or Walmart Marketplace preferred.

Strong attention to detail, organizational skills, and ability to thrive in a fast‑paced retail environment.

Ability to translate complex data into clear insights for technical and non‑technical audiences.

Collaborative mindset with experience working cross‑functionally.

Preferred Qualifications

Experience in floral, food, gifting, or perishable product categories.

Understanding of marketplace algorithms, search optimization, and fulfillment performance metrics.

Exposure to A/B testing, promotional analysis, or profitability modeling.

Why Join Us At 1-800-FLOWERS.COM, Inc., our mission is to help people express, connect, and celebrate. When you join our team, you become part of a collaborative, innovative environment where your insights directly impact customer experience and business performance across a portfolio of beloved brands.

The expected salary range for this position is $85,000 – $95,000 annually. The actual compensation will be determined by experience and other factors permitted by the law.

To ensure that we remain an employer of choice, we offer comprehensive and competitive health, wellness, and other benefits to regular and full‑time team members. Benefits vary by location, average hours, and time with the company.

Benefits for this location include:

Medical, dental, vision, life and disability insurance for the associate and family (if applicable)

Flexible Spending Account

Health Savings Account

Mental health resources/ Employee Assistance Program

80 hours of paid vacation time (accrued on an hourly basis)

9 paid holidays

30% employee discount across our family of brands

Potential eligibility for annual merit‑based wage increase, if applicable

*Exact benefit terms, conditions and eligibility requirements are governed by official plan documents and are subject to applicable law. In addition, the Company reserves the right to change the terms and conditions and to terminate these and other plans and programs at any time.

Seniority Level Entry level

Employment Type Full‑time

Job Function Marketing, Analyst, and Business Development

Industries: Retail and Consumer Services

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