Guest Relations Director - Elevate Resident Experience

A healthcare organization in Columbus is seeking a compassionate Guest Relations Director to lead customer service initiatives. This role aims to enhance satisfaction for residents and families by ensuring effective communication and a supportive environment. Responsibilities include overseeing grievances, coordinating events, and training staff. The ideal candidate will have leadership experience in customer service or hospitality, excellent communication skills, and proficiency in Microsoft Office. This position offers several employee benefits including quarterly pay increases and telehealth services. #J-18808-Ljbffr