Roots Community Health
Program Specialist-Navigation Services
Roots Community Health, San Jose, California, United States, 95199
Program Specialist – Navigation Services
The Program Specialist is responsible for fully supporting the Program Manager by assisting with internal data collection and submission. This position will work in collaboration and continuous partnership with Program Coordinators and the billing department.
Duties and Responsibilities
Approve all AAH ECM and CS billable notes assigned
Submit all ECM referrals for both counties
Schedule Justice‑Informed warm hand offs and liaison for JI navigation
Support Program Coordinator to ensure deliverables fall within applicable scope of work and budget
Maintain effective and timely reports and communication with supervisory staff
Maintain workflow that supports the work process and flow within the organization
Attend department and organizational meetings as required
Any additional task needed as assigned by the Program Manager
Requirements Competencies
Ability to be on‑site when asked
Valid California Driver License with safe driving record
Culturally competent and able to work with people from diverse backgrounds
Strong attention to detail
Excellent verbal, written, and interpersonal skills
Strong problem‑solving skills
Ability to multi‑task and juggle multiple priorities
Ability to use appropriate organizational skills in setting priorities for work, and a commitment to meeting deadlines
Ability to communicate well at all levels of the organization including working with organization leadership and representatives of partner organizations
High level of ethics and personal integrity; must be able to work with confidential information
Willingness to work a flexible schedule
Consistent attendance track record and prompt arrival to work and meetings
Ability to travel and navigate throughout Roots' service areas and neighborhoods
Frequent walking, standing, stair climbing, bending, stooping, lifting (25 lbs. max)
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Duties and Responsibilities
Approve all AAH ECM and CS billable notes assigned
Submit all ECM referrals for both counties
Schedule Justice‑Informed warm hand offs and liaison for JI navigation
Support Program Coordinator to ensure deliverables fall within applicable scope of work and budget
Maintain effective and timely reports and communication with supervisory staff
Maintain workflow that supports the work process and flow within the organization
Attend department and organizational meetings as required
Any additional task needed as assigned by the Program Manager
Requirements Competencies
Ability to be on‑site when asked
Valid California Driver License with safe driving record
Culturally competent and able to work with people from diverse backgrounds
Strong attention to detail
Excellent verbal, written, and interpersonal skills
Strong problem‑solving skills
Ability to multi‑task and juggle multiple priorities
Ability to use appropriate organizational skills in setting priorities for work, and a commitment to meeting deadlines
Ability to communicate well at all levels of the organization including working with organization leadership and representatives of partner organizations
High level of ethics and personal integrity; must be able to work with confidential information
Willingness to work a flexible schedule
Consistent attendance track record and prompt arrival to work and meetings
Ability to travel and navigate throughout Roots' service areas and neighborhoods
Frequent walking, standing, stair climbing, bending, stooping, lifting (25 lbs. max)
#J-18808-Ljbffr