Hyatt Regency
Assistant Director of Operations | Benefits Include: 401K, Stock Purchase Plan,
Hyatt Regency, San Francisco, California, United States, 94199
Assistant Director of Operations
Join Hyatt Regency San Francisco as an Assistant Director of Operations and play a vital leadership role in the hotel's overall success.
Overview At Hyatt, we believe in the power of belonging—of making people feel at home no matter where they are in the world. Join a team that turns trips into journeys, encounters into experiences, and jobs into careers.
Our brand-new Embarcadero Center hotel offers modern rooms and suites with spectacular balcony views. As Assistant Director of Operations, you will support the Director of Operations in overseeing multiple departments—Front Office, Housekeeping, and Food & Beverage—to ensure an exceptional guest experience, efficient operations, and alignment with the hotel’s strategic goals.
Key Responsibilities
Assist in overseeing daily hotel operations to ensure a consistent, high‑quality guest experience.
Partner with department heads to ensure efficient staffing, training, scheduling, and performance management.
Drive operational excellence by analyzing performance data and implementing process improvements.
Ensure all departments comply with company standards, brand expectations, and regulatory requirements.
Support the Director of Operations in developing and executing strategies to meet or exceed service, revenue, and profitability goals.
Handle guest concerns and operational issues with a proactive, solution‑oriented approach.
Participate in budgeting, forecasting, and cost‑control measures.
Lead by example, fostering a positive and professional work culture aligned with company values.
Assist in preparing for and leading daily stand‑up meetings and operations reviews.
Support recruitment, onboarding, and training efforts across operational departments.
Benefits
Free room nights, discounted and friends & family room rates.
Medical, prescription, dental, and vision insurance.
401(k) with company match.
Paid vacation, sick days, new child leave, and personal days.
Paid family bonding time and adoption assistance.
Tuition reimbursement.
Free colleague meals during shift.
Employee stock purchase plan.
Discounts at retailers: Apple, AT&T, Verizon, Headspace and many more.
Qualifications
Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
Minimum 3–5 years of hotel operations experience, including at least 2 years in a supervisory or management role within Rooms and Food & Beverage divisions.
Strong knowledge of front desk, housekeeping, and food & beverage operations.
Excellent leadership, interpersonal, and communication skills.
Ability to work under pressure, manage multiple tasks, and solve problems efficiently.
Proficiency in hotel management software and MS Office.
Flexibility to work evenings, weekends, and holidays as required.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Compensation: $106,800–$136,200 annually.
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Overview At Hyatt, we believe in the power of belonging—of making people feel at home no matter where they are in the world. Join a team that turns trips into journeys, encounters into experiences, and jobs into careers.
Our brand-new Embarcadero Center hotel offers modern rooms and suites with spectacular balcony views. As Assistant Director of Operations, you will support the Director of Operations in overseeing multiple departments—Front Office, Housekeeping, and Food & Beverage—to ensure an exceptional guest experience, efficient operations, and alignment with the hotel’s strategic goals.
Key Responsibilities
Assist in overseeing daily hotel operations to ensure a consistent, high‑quality guest experience.
Partner with department heads to ensure efficient staffing, training, scheduling, and performance management.
Drive operational excellence by analyzing performance data and implementing process improvements.
Ensure all departments comply with company standards, brand expectations, and regulatory requirements.
Support the Director of Operations in developing and executing strategies to meet or exceed service, revenue, and profitability goals.
Handle guest concerns and operational issues with a proactive, solution‑oriented approach.
Participate in budgeting, forecasting, and cost‑control measures.
Lead by example, fostering a positive and professional work culture aligned with company values.
Assist in preparing for and leading daily stand‑up meetings and operations reviews.
Support recruitment, onboarding, and training efforts across operational departments.
Benefits
Free room nights, discounted and friends & family room rates.
Medical, prescription, dental, and vision insurance.
401(k) with company match.
Paid vacation, sick days, new child leave, and personal days.
Paid family bonding time and adoption assistance.
Tuition reimbursement.
Free colleague meals during shift.
Employee stock purchase plan.
Discounts at retailers: Apple, AT&T, Verizon, Headspace and many more.
Qualifications
Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
Minimum 3–5 years of hotel operations experience, including at least 2 years in a supervisory or management role within Rooms and Food & Beverage divisions.
Strong knowledge of front desk, housekeeping, and food & beverage operations.
Excellent leadership, interpersonal, and communication skills.
Ability to work under pressure, manage multiple tasks, and solve problems efficiently.
Proficiency in hotel management software and MS Office.
Flexibility to work evenings, weekends, and holidays as required.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Compensation: $106,800–$136,200 annually.
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