CIBC US
Software Engineering Sr Manager - Payments Technology
CIBC US, Chicago, Illinois, United States, 60290
Software Engineering Sr Manager - Payments Technology
Join to apply for the
Software Engineering Sr Manager - Payments Technology
role at
CIBC US .
We’re building a relationship‑oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
What You’ll Be Doing As a member of CIBC’s team, the Software Engineering Manager is responsible for managing multiple development projects, development groups and application support functions for a major line of business. The role applies professional knowledge to oversee the development, testing and implementation of organization‑wide systems, directing, motivating and developing staff to maximize their individual contribution and to function effectively as a team.
The Manager of Payments Technology oversees the day‑to‑day operations, development and support of payment technology solutions. This role manages a team of engineers and analysts, ensuring reliable delivery and integration of payment systems such as SWIFT, Wire, ACH, Instant Payments and Zelle.
Key Accountabilities
Manage, coach, and develop a team of engineers and analysts focused on payment technology solutions.
Foster a collaborative and high‑performance team culture.
Oversee the daily operations and support of payment systems, ensuring high availability and performance.
Coordinate incident management, problem resolution, and system monitoring for payment applications.
Lead and participate in projects to implement and enhance payment processing solutions, including SWIFT, Wire, ACH, Instant Payments and Zelle.
Support API enablement and integration efforts with internal and external partners.
Work closely with vendor partners such as FIS, Fiserv, Finastra, and other fintech providers to ensure optimal performance and service delivery.
Support the evaluation and onboarding of new payment technology vendors.
Identify and implement process improvements to enhance the efficiency, reliability and scalability of payment technology operations.
Ensure compliance with regulatory requirements and industry standards.
Collaborate with business, technology and operations teams to understand requirements and deliver solutions that meet business needs.
Communicate project status, risks and issues to stakeholders in a timely and effective manner.
Experience & Knowledge
10+ years of experience in payment technology, financial services or a related field.
Extensive knowledge of banking products, services and industry regulations; expert understanding of current industry trends and developments.
Ability to think strategically about the bank’s objectives, aligning projects with broader business goals.
Experience managing or leading technical teams is preferred.
Experience with API development and integration using Microsoft Technology stack—Azure, SQL, .Net. Microsoft API Management or Mulesoft experience will be a plus.
Hands‑on experience with payment processing technologies (SWIFT, Wire, ACH, Instant Payments, Zelle).
Familiarity with vendor platforms such as FIS, Fiserv, Finastra or other fintech payment providers.
Working knowledge of Agile, Scrumban or similar methodologies; understanding of ITIL processes and best practices in production support.
Strong analytical, problem‑solving and organizational skills.
Excellent communication and interpersonal abilities.
Ability to manage multiple priorities and deliver results in a fast‑paced environment.
Strategic Business Unit Description US Technology, Infrastructure & Innovation (US TI&I) enables the continuous transformation of our bank by accelerating the shift to digital, strengthening operational resilience, simplifying processes and improving the bank’s speed to market.
Compliance & Conduct
Comply with all applicable CIBC and Line of Business policies, standards, guidelines and controls.
Foster an environment consistent with CIBC’s Code of Conduct and risk culture.
Act in accordance with CIBC’s Purpose and shared values, and understand and follow the risk appetite statements.
Complete annual Corporate Mandatory Training and testing modules and additional business‑specific modules as required.
Escalate matters through appropriate channels when inconsistent with CIBC policies.
Speak up if witnessing behaviours that drive poor or unfair outcomes for clients and stakeholders.
Authorities & Decision Rights
Recommend changes to business processes to enhance operational efficiency.
Assign tasks, select individuals for hire, assess performance and take disciplinary measures up to termination.
Working Conditions
Normal office environment; hybrid work arrangement.
No visa sponsorship.
Compensation & Benefits Salary range: $180,000.00 — $240,000.00. Eligible for incentive compensation plan.
CIBC offers a full range of benefits including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability and other insurance plans; Paid Time Off, Holidays, 401(k); and special perks such as MomentMakers, a points‑based recognition program.
What CIBC Offers
Competitive salary and incentive pay.
Banking benefits, vacation offering, wellbeing support and social recognition program.
Technological toolkit and collaborative spaces.
Purpose Day—a paid day off dedicated to invest in your growth and development.
Job Location IL‑70 W Madison St, 10th Floor.
Employment Type Regular, full‑time.
Weekly Hours 40.
Skills Analytical Thinking, Application Development, Application Testing, Emerging Technologies, People Management, Project Management, Technical Leadership, Work Collaboratively.
What You Need To Know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong.
Legally eligible to work at the specified location and, where applicable, must have a valid work or study permit.
May be asked to complete attribute‑based assessments, coding tests, MS Office tests and other skills tests to better know the candidate.
See https://CIBC.com for more information about CIBC.
#J-18808-Ljbffr
Software Engineering Sr Manager - Payments Technology
role at
CIBC US .
We’re building a relationship‑oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
What You’ll Be Doing As a member of CIBC’s team, the Software Engineering Manager is responsible for managing multiple development projects, development groups and application support functions for a major line of business. The role applies professional knowledge to oversee the development, testing and implementation of organization‑wide systems, directing, motivating and developing staff to maximize their individual contribution and to function effectively as a team.
The Manager of Payments Technology oversees the day‑to‑day operations, development and support of payment technology solutions. This role manages a team of engineers and analysts, ensuring reliable delivery and integration of payment systems such as SWIFT, Wire, ACH, Instant Payments and Zelle.
Key Accountabilities
Manage, coach, and develop a team of engineers and analysts focused on payment technology solutions.
Foster a collaborative and high‑performance team culture.
Oversee the daily operations and support of payment systems, ensuring high availability and performance.
Coordinate incident management, problem resolution, and system monitoring for payment applications.
Lead and participate in projects to implement and enhance payment processing solutions, including SWIFT, Wire, ACH, Instant Payments and Zelle.
Support API enablement and integration efforts with internal and external partners.
Work closely with vendor partners such as FIS, Fiserv, Finastra, and other fintech providers to ensure optimal performance and service delivery.
Support the evaluation and onboarding of new payment technology vendors.
Identify and implement process improvements to enhance the efficiency, reliability and scalability of payment technology operations.
Ensure compliance with regulatory requirements and industry standards.
Collaborate with business, technology and operations teams to understand requirements and deliver solutions that meet business needs.
Communicate project status, risks and issues to stakeholders in a timely and effective manner.
Experience & Knowledge
10+ years of experience in payment technology, financial services or a related field.
Extensive knowledge of banking products, services and industry regulations; expert understanding of current industry trends and developments.
Ability to think strategically about the bank’s objectives, aligning projects with broader business goals.
Experience managing or leading technical teams is preferred.
Experience with API development and integration using Microsoft Technology stack—Azure, SQL, .Net. Microsoft API Management or Mulesoft experience will be a plus.
Hands‑on experience with payment processing technologies (SWIFT, Wire, ACH, Instant Payments, Zelle).
Familiarity with vendor platforms such as FIS, Fiserv, Finastra or other fintech payment providers.
Working knowledge of Agile, Scrumban or similar methodologies; understanding of ITIL processes and best practices in production support.
Strong analytical, problem‑solving and organizational skills.
Excellent communication and interpersonal abilities.
Ability to manage multiple priorities and deliver results in a fast‑paced environment.
Strategic Business Unit Description US Technology, Infrastructure & Innovation (US TI&I) enables the continuous transformation of our bank by accelerating the shift to digital, strengthening operational resilience, simplifying processes and improving the bank’s speed to market.
Compliance & Conduct
Comply with all applicable CIBC and Line of Business policies, standards, guidelines and controls.
Foster an environment consistent with CIBC’s Code of Conduct and risk culture.
Act in accordance with CIBC’s Purpose and shared values, and understand and follow the risk appetite statements.
Complete annual Corporate Mandatory Training and testing modules and additional business‑specific modules as required.
Escalate matters through appropriate channels when inconsistent with CIBC policies.
Speak up if witnessing behaviours that drive poor or unfair outcomes for clients and stakeholders.
Authorities & Decision Rights
Recommend changes to business processes to enhance operational efficiency.
Assign tasks, select individuals for hire, assess performance and take disciplinary measures up to termination.
Working Conditions
Normal office environment; hybrid work arrangement.
No visa sponsorship.
Compensation & Benefits Salary range: $180,000.00 — $240,000.00. Eligible for incentive compensation plan.
CIBC offers a full range of benefits including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability and other insurance plans; Paid Time Off, Holidays, 401(k); and special perks such as MomentMakers, a points‑based recognition program.
What CIBC Offers
Competitive salary and incentive pay.
Banking benefits, vacation offering, wellbeing support and social recognition program.
Technological toolkit and collaborative spaces.
Purpose Day—a paid day off dedicated to invest in your growth and development.
Job Location IL‑70 W Madison St, 10th Floor.
Employment Type Regular, full‑time.
Weekly Hours 40.
Skills Analytical Thinking, Application Development, Application Testing, Emerging Technologies, People Management, Project Management, Technical Leadership, Work Collaboratively.
What You Need To Know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong.
Legally eligible to work at the specified location and, where applicable, must have a valid work or study permit.
May be asked to complete attribute‑based assessments, coding tests, MS Office tests and other skills tests to better know the candidate.
See https://CIBC.com for more information about CIBC.
#J-18808-Ljbffr