NYC Department of Social Services
Director, APS Contracts
Department: NYC Department of Social Services – New York, NY
Salary: $130,000.00 – $170,000.00
Responsibilities
Plan and manage the activities of a group of analytical personnel who are engaged in contract development and monitoring. Oversee analysis of APS contracting needs; preparation of Requests for Proposals (RFPs) and Requests for Awards (RFAs); review and analysis of contractor data and reports; and the conduct of field observations, surveys, and audits to assess vendor performance.
Develop proposal guidelines and selection criteria for new contract initiatives. Direct the preparation of RFP packages; arrange and conduct Bidder’s Conferences; and prepare related documentation. Coordinate the review, scoring, and evaluation of proposals and participate in the final selection of contractors.
Serve as primary liaison to the HRA Agency Chief Contracting Officer, Office of Legal Affairs, Office of Budget Administration, Office of Management and Budget, Mayor’s Office of Contract Services, and other oversight bodies. Prepare and submit required documentation and respond to inquiries from oversight agencies. Represent APS and HRA at meetings related to contract matters.
Lead negotiations of contract budgets and program procedures following contractor selection. Oversee negotiations for contract modifications and renewals.
Serve as primary liaison with contractors regarding budget or program modifications, case assignment changes, staffing issues, and the resolution of complaints. Provide direction on technical assistance to contractors to ensure compliance and program quality.
Design and manage implementation of audit and monitoring tools used by analysts to evaluate contractor performance, compliance, and effectiveness.
Oversee the preparation of contractor performance evaluations by contract staff. Review and issue reports on contractor activity, program outcomes, and compliance status.
Direct the development and implementation of corrective action plans in response to internal and external audits, reviews, and evaluations of APS contracts.
Minimum Qualifications
A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.
Preferred Skills
Demonstrate analytical and critical thinking skills with the ability to interpret complex contractual issues and implement effective, solutions-driven strategies. Experience managing both human services and non–human services contracts across diverse program areas. Skilled in proposal development, procurement processes, and vendor selection, ensuring compliance and optimal service delivery. Experience in budget development, monitoring, and modification processes, with a strong focus on accuracy and fiscal responsibility. Strong interpersonal skills with the ability to provide creative, effective leadership and to work independently or collaboratively to advance organizational goals. Exceptional communication abilities, including clear, professional verbal, written, and presentation skills. Adept at managing multiple priorities and performing effectively in fast‑paced, high‑volume environments. Proficient in HRA contract systems, including PASSPORT, with the ability to quickly learn and navigate other agency‑specific platforms.
Additional Information 55(a) Program:
This position is also open to qualified persons with a disability who are eligible for the 55‑a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55‑a Program.
Public Service Loan Forgiveness:
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement:
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Equal Employment Opportunity:
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity or pregnancy.
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Salary: $130,000.00 – $170,000.00
Responsibilities
Plan and manage the activities of a group of analytical personnel who are engaged in contract development and monitoring. Oversee analysis of APS contracting needs; preparation of Requests for Proposals (RFPs) and Requests for Awards (RFAs); review and analysis of contractor data and reports; and the conduct of field observations, surveys, and audits to assess vendor performance.
Develop proposal guidelines and selection criteria for new contract initiatives. Direct the preparation of RFP packages; arrange and conduct Bidder’s Conferences; and prepare related documentation. Coordinate the review, scoring, and evaluation of proposals and participate in the final selection of contractors.
Serve as primary liaison to the HRA Agency Chief Contracting Officer, Office of Legal Affairs, Office of Budget Administration, Office of Management and Budget, Mayor’s Office of Contract Services, and other oversight bodies. Prepare and submit required documentation and respond to inquiries from oversight agencies. Represent APS and HRA at meetings related to contract matters.
Lead negotiations of contract budgets and program procedures following contractor selection. Oversee negotiations for contract modifications and renewals.
Serve as primary liaison with contractors regarding budget or program modifications, case assignment changes, staffing issues, and the resolution of complaints. Provide direction on technical assistance to contractors to ensure compliance and program quality.
Design and manage implementation of audit and monitoring tools used by analysts to evaluate contractor performance, compliance, and effectiveness.
Oversee the preparation of contractor performance evaluations by contract staff. Review and issue reports on contractor activity, program outcomes, and compliance status.
Direct the development and implementation of corrective action plans in response to internal and external audits, reviews, and evaluations of APS contracts.
Minimum Qualifications
A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.
Preferred Skills
Demonstrate analytical and critical thinking skills with the ability to interpret complex contractual issues and implement effective, solutions-driven strategies. Experience managing both human services and non–human services contracts across diverse program areas. Skilled in proposal development, procurement processes, and vendor selection, ensuring compliance and optimal service delivery. Experience in budget development, monitoring, and modification processes, with a strong focus on accuracy and fiscal responsibility. Strong interpersonal skills with the ability to provide creative, effective leadership and to work independently or collaboratively to advance organizational goals. Exceptional communication abilities, including clear, professional verbal, written, and presentation skills. Adept at managing multiple priorities and performing effectively in fast‑paced, high‑volume environments. Proficient in HRA contract systems, including PASSPORT, with the ability to quickly learn and navigate other agency‑specific platforms.
Additional Information 55(a) Program:
This position is also open to qualified persons with a disability who are eligible for the 55‑a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55‑a Program.
Public Service Loan Forgiveness:
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement:
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Equal Employment Opportunity:
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity or pregnancy.
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