ITNPortland
2 days ago Be among the first 25 applicants
ITN Portland , a nonprofit providing transportation to those over 65, or those 18+ with a disability, seeks an experienced Executive Director. ITN Portland
has provided rides in the greater Portland area for 30 years, offering 24/7 service for any ride purpose. ITN Portland
is the flagship affiliate for the national nonprofit ITN America , and serves as an example for the national network. The local and national offices are co‑located, working closely together to implement the programs and policies that make ITN unique among volunteer transportation services. This unique position allows for the opportunity to take the helm of a local organization with the full support of a growing national nonprofit.
The ideal candidate has experience running a business or nonprofit organization, exceptional verbal and written communication skills, and an established network for outreach in the Portland area. Transportation experience is not required. The incumbent will be committed to ITN Portland 's mission of providing dignified transportation to keep individuals with transportation barriers active in their communities and effectively share this message to recruit volunteers and supporters. This multi‑faceted position holds primary responsibility for the management and financial health of the organization. Job duties include, but are not limited to:
Community Outreach and Fundraising
Implementation of ITN America
Community Outreach programs to create a steady pipeline of volunteer drivers, including setting up and delivering community presentations on the need for volunteers.
Training and maintaining relationships with all volunteers to increase volunteer satisfaction and retention.
Responsible for the implementation of ITN America
fundraising campaigns including the annual appeal, the Walk for Rides, and Car Trade and Car Donation programs.
Engage in grant writing for special programs, as needed.
Primary responsibility to assure good community relations, engage the Board of Directors, cultivate, support and maintain corporate relationships and sponsorships.
General Administration and Governance
Schedule and staff all meetings of the Board of Directors and the annual meeting of the members; file or renew any annual reports or licenses with the state of Maine, and any other responsibilities as described in the Corporation’s by‑laws.
Learn the system tools for efficient management of ITN Portland .
Carry out all policies set by the Board of Directors pertaining to ITN Portland
operation, including human resources policies, employee training, and compliance with all relevant state and federal workplace policies.
Adhere to all of ITN Portland
and ITN America
policies and procedures as presented in the ITN Affiliation Agreement.
Effectively collaborate, partner, and share best practices with ITN America
staff to support the operations of ITN Portland
and ITN America —an essential requirement of this position.
Allow ITN America 's staff to:
Train other affiliate staff;
Train ITN America
finance staff by doing ITN Portland 's bookkeeping;
Pilot test material, software, and marketing programs;
Participate in research programs;
Host visitors from other communities by taking them on rides and introducing them to staff and volunteers;
Participate in training programs and curricula for affiliates;
Collaborate with ITN America
in community outreach events.
Accept and complete other tasks as assigned by the Board of Directors.
Human Resources
Recruit, hire, and manage all office staff and drivers as necessary to cover operations 24/7 including dispatching, customer service, and daily bookkeeping.
Recruit and supervise qualified interns and file all reports as required by the participating school and funding agencies or organizations, locally or through ITN America .
Operations and Finance
Efficiently manage the resources of the corporation so there is a sustainable balance of revenue from fares, rides from volunteers and fundraising dollars to cover expenditures.
Learn and train staff on the ride dispatching software; cover the dispatching functions of the office as scheduled and additionally as needed.
Supervise ITN Portland
staff to organize and maintain records of all business in the community, including membership, customers, business contacts, and all relationships through Community Outreach Programs, including the newsletter, web page and advertising brochures.
Primary responsibility that all monthly personal transportation account statements and regular mailings, such as birthday greetings and the monthly billing news, are completed and delivered in a timely manner.
Includes printing, production and mailing of:
Monthly account statements, including the Billing News;
Monthly member‑rider birthday cards;
Monthly member‑donor renewal solicitations.
Primary responsibility for production and mailing of regular annual mailings.
Supervise the dispatch office to assure that all aspects of the transportation service run smoothly, including proper training, scheduling, and communications with all drivers and dispatchers; the registration, repair, and proper maintenance of vehicles; the acquisition, operations and maintenance of all necessary communications equipment and technology.
Assure that customer service needs and issues are addressed in a timely manner.
Assure that all customer requests for rides are covered, without limitation.
Safety and Training
Assure that the work area and work practices focus on safety, including reports of all work‑related accidents via an incident report immediately and any possible work‑related safety concerns to the proper authority.
Position Requirements
Substantial management and community outreach experience, business management experience preferred; transportation experience is not required.
Strong written and verbal communication an absolute must.
Must be able to work without close supervision and to meet timelines.
Ability to plan, organize, problem‑solve, and prioritize in a quickly growing organization.
Ability to work with ITN America ™ staff.
Highly organized and flexible in a dynamic environment.
Commitment to ITN Portland 's mission and values.
Salary and Benefits
Full‑time, salaried position; applicants must be in the greater Portland, Maine area.
$60,000 per year, paid vacation and sick time, health insurance benefit; work from home position requiring office attendance for meetings and events approximately once a week.
How to Apply Please email a resume and cover letter to Morgan.Jameson@itnamerica.org.
#J-18808-Ljbffr
ITN Portland , a nonprofit providing transportation to those over 65, or those 18+ with a disability, seeks an experienced Executive Director. ITN Portland
has provided rides in the greater Portland area for 30 years, offering 24/7 service for any ride purpose. ITN Portland
is the flagship affiliate for the national nonprofit ITN America , and serves as an example for the national network. The local and national offices are co‑located, working closely together to implement the programs and policies that make ITN unique among volunteer transportation services. This unique position allows for the opportunity to take the helm of a local organization with the full support of a growing national nonprofit.
The ideal candidate has experience running a business or nonprofit organization, exceptional verbal and written communication skills, and an established network for outreach in the Portland area. Transportation experience is not required. The incumbent will be committed to ITN Portland 's mission of providing dignified transportation to keep individuals with transportation barriers active in their communities and effectively share this message to recruit volunteers and supporters. This multi‑faceted position holds primary responsibility for the management and financial health of the organization. Job duties include, but are not limited to:
Community Outreach and Fundraising
Implementation of ITN America
Community Outreach programs to create a steady pipeline of volunteer drivers, including setting up and delivering community presentations on the need for volunteers.
Training and maintaining relationships with all volunteers to increase volunteer satisfaction and retention.
Responsible for the implementation of ITN America
fundraising campaigns including the annual appeal, the Walk for Rides, and Car Trade and Car Donation programs.
Engage in grant writing for special programs, as needed.
Primary responsibility to assure good community relations, engage the Board of Directors, cultivate, support and maintain corporate relationships and sponsorships.
General Administration and Governance
Schedule and staff all meetings of the Board of Directors and the annual meeting of the members; file or renew any annual reports or licenses with the state of Maine, and any other responsibilities as described in the Corporation’s by‑laws.
Learn the system tools for efficient management of ITN Portland .
Carry out all policies set by the Board of Directors pertaining to ITN Portland
operation, including human resources policies, employee training, and compliance with all relevant state and federal workplace policies.
Adhere to all of ITN Portland
and ITN America
policies and procedures as presented in the ITN Affiliation Agreement.
Effectively collaborate, partner, and share best practices with ITN America
staff to support the operations of ITN Portland
and ITN America —an essential requirement of this position.
Allow ITN America 's staff to:
Train other affiliate staff;
Train ITN America
finance staff by doing ITN Portland 's bookkeeping;
Pilot test material, software, and marketing programs;
Participate in research programs;
Host visitors from other communities by taking them on rides and introducing them to staff and volunteers;
Participate in training programs and curricula for affiliates;
Collaborate with ITN America
in community outreach events.
Accept and complete other tasks as assigned by the Board of Directors.
Human Resources
Recruit, hire, and manage all office staff and drivers as necessary to cover operations 24/7 including dispatching, customer service, and daily bookkeeping.
Recruit and supervise qualified interns and file all reports as required by the participating school and funding agencies or organizations, locally or through ITN America .
Operations and Finance
Efficiently manage the resources of the corporation so there is a sustainable balance of revenue from fares, rides from volunteers and fundraising dollars to cover expenditures.
Learn and train staff on the ride dispatching software; cover the dispatching functions of the office as scheduled and additionally as needed.
Supervise ITN Portland
staff to organize and maintain records of all business in the community, including membership, customers, business contacts, and all relationships through Community Outreach Programs, including the newsletter, web page and advertising brochures.
Primary responsibility that all monthly personal transportation account statements and regular mailings, such as birthday greetings and the monthly billing news, are completed and delivered in a timely manner.
Includes printing, production and mailing of:
Monthly account statements, including the Billing News;
Monthly member‑rider birthday cards;
Monthly member‑donor renewal solicitations.
Primary responsibility for production and mailing of regular annual mailings.
Supervise the dispatch office to assure that all aspects of the transportation service run smoothly, including proper training, scheduling, and communications with all drivers and dispatchers; the registration, repair, and proper maintenance of vehicles; the acquisition, operations and maintenance of all necessary communications equipment and technology.
Assure that customer service needs and issues are addressed in a timely manner.
Assure that all customer requests for rides are covered, without limitation.
Safety and Training
Assure that the work area and work practices focus on safety, including reports of all work‑related accidents via an incident report immediately and any possible work‑related safety concerns to the proper authority.
Position Requirements
Substantial management and community outreach experience, business management experience preferred; transportation experience is not required.
Strong written and verbal communication an absolute must.
Must be able to work without close supervision and to meet timelines.
Ability to plan, organize, problem‑solve, and prioritize in a quickly growing organization.
Ability to work with ITN America ™ staff.
Highly organized and flexible in a dynamic environment.
Commitment to ITN Portland 's mission and values.
Salary and Benefits
Full‑time, salaried position; applicants must be in the greater Portland, Maine area.
$60,000 per year, paid vacation and sick time, health insurance benefit; work from home position requiring office attendance for meetings and events approximately once a week.
How to Apply Please email a resume and cover letter to Morgan.Jameson@itnamerica.org.
#J-18808-Ljbffr