LeadStack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.
Job Title: IT Systems Administrator
Duration: 06 Months with possible extension
Location: Palo Alto, CA 94304
Pay Rate: $65.00/hr on W2
Job Description
We're seeking a motivated and detail-oriented System Administrator to join our growing IT team. This role is ideal for someone with approximately 3 years of hands‑on experience in system administration, eager to expand their skills across a diverse technology stack and contribute to the stability and performance of our critical infrastructure. This position will report to the Director of Global IT and you'll play a key role in maintaining our systems, supporting our users, and assisting in the implementation of new technologies.
Core Responsibilities
- Serve as an escalation point for the global Service Desk Team providing technical support to end‑users for the various enterprise applications supported at Rubrik. (e.g., Microsoft 365, Google Workspace, Jamf, InTune, Okta, Zoom, Slack).
- Coordinate repair and recovery efforts for system failures and engage with impacted teams as needed.
- Collaborate with senior system administrators and other IT team members on business critical projects and initiatives.
- Serve as a point of contact for Rubriks FedRAMP systems, collaborating closely with the Identity and Access Management team to uphold strict system compliance and ensure seamless business continuity.
- Providing premium and proactive technical assistance to Rubriks senior leadership, executives, and their administrative staff.
- Collaborate with the Service Desk Team to maintain an accurate inventory of all endpoints, documenting hardware and software details.
- Assist with asset management, including tracking inventory of hardware and software.
- Identify, recommend, and implement continuous process improvements to enhance support operations and minimize incident occurrences.
- Create and publish knowledge base articles for complex or novel issues lacking existing documentation.
- Regularly update existing articles to ensure accuracy and relevance.
Qualifications
Minimum Qualifications:- Minimum of 3 years of work experience providing front‑line IT support or systems administration work.
- In‑depth knowledge of Windows/Android, Apple ecosystem of products, including Macs, iPhones, and iPads.
- Advanced proficiency with standard IT productivity tools and systems (e.g., Microsoft 365, Google Workspace, Jamf, InTune, Okta, Zoom, Slack).
- Strong knowledge of IT security best practices and compliance standards.
- Relevant industry certifications such as ITIL or CompTIA are considered a valuable asset.
- Excellent troubleshooting skills and the ability to thoroughly resolve issues across various systems supported at Rubrik.
- Excellent verbal and written communication skills that can work closely with both technical and management teams across the organization.
- Excellent customer service skills and the ability to be a self‑starter.Exposure to IT security best practices.
To know more about current opportunities at LeadStack, please visit us at Should you have any questions, feel free to call me or send an email on .
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