Macy's
Retail Cosmetics Sales Counter Manager - Shiseido, San Francisco Union Square -
Macy's, San Francisco, California, United States, 94199
Retail Cosmetics Sales Counter Manager - Shiseido, San Francisco Union Square - Full Time
Macy's
Base Pay Range $19.18/hr - $26.85/hr
Job Overview Macy’s is more than just a store. We’re a story—a story about 160 years of innovation and tradition, inspiring stores, irresistible products, the Macy’s 4th of July Fireworks, and the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues.
As a Counter Manager in the Macy's Cosmetics Department, you will manage all aspects of a cosmetics line, coach a team of Beauty Advisors, engage with customers, and help the team reach sales targets through effective consulting and product application.
Full‑time colleagues typically work 30 or more hours per week; part‑time colleagues work 12‑24 hours per week. Hours depend on business needs.
What We Can Offer You Join a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage, a 401(k) match, paid time off, eight paid holidays, continuous learning, leadership development, and community engagement through volunteer opportunities.
Benefits
Merchandise discounts
Performance‑based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here.
What You Will Do
Inspire teamwork to reach sales goals and elevate the customer experience
Create lasting connections with customers passionate about cosmetics, beauty, and fragrance
Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results
Develop and implement business‑driving events to achieve department goals
Supervise proper presentation, organization, storage, and replenishment of stock
Sell merchandise through effective customer service techniques and professional selling skills to reach personal productivity goals
Meet and exceed your own and the company’s sales goals
Work well with vendors to get the best business outcomes
Manage vendor events and promotions, including scheduling and execution
Maintain compliance with all hygiene standards
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Skills You Will Need
Leadership:
Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement.
Subject Matter Expertise:
Proficiency in vendor line(s) and beauty trends, serving as a knowledgeable resource.
Analytical Skills:
Ability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals.
Communication:
Strong written and verbal communication skills, facilitating open and continuous communication within the team and across functional lines.
Interpersonal Skills:
Excellent interpersonal skills, able to work effectively with colleagues at all levels and across departments.
Creativity and Strategic Thinking:
Ability to think creatively, strategically, and technically to address business challenges and opportunities.
Detail Orientation:
Careful attention to detail in handling daily tasks, examining reports and ensuring business goals are met.
Collaboration:
Partnership with the Prestige and total Beauty team to drive line sales and deliver the customer experience.
Who You Are
Able to coach and provide feedback to Beauty Advisors to exceed daily goals
Possess a passion and a business‑minded attitude to succeed in a performance‑based setting
Able to resolve customer problems constructively and manage multiple tasks in a fast‑paced environment
Enthusiastic for the beauty industry and skilled at providing outstanding customer care
Strong organizational skills to manage multiple tasks while maintaining superior results
Flexible and able to use sound judgment in ambiguous situations
Flexible availability, including days, evenings, weekends and holidays, with regular dependable attendance and punctuality
3 to 5 years of relevant work experience
Essential Physical Requirements
Prolonged periods (at least two consecutive hours) of standing/walking around the store or department
Frequent use of computers and handheld electronic equipment
Reaching, including above eye level, crouching, kneeling, stooping, and color vision
Lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladder
Lifting and moving items weighing up to 25 lbs.
About Us This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in‑style and on‑trend merchandise, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
EEO Statement Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. This job description may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time.
Join us and help write the next chapter in our story - Apply Today!
Additional benefit details are available at macysJOBS.com.
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Base Pay Range $19.18/hr - $26.85/hr
Job Overview Macy’s is more than just a store. We’re a story—a story about 160 years of innovation and tradition, inspiring stores, irresistible products, the Macy’s 4th of July Fireworks, and the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues.
As a Counter Manager in the Macy's Cosmetics Department, you will manage all aspects of a cosmetics line, coach a team of Beauty Advisors, engage with customers, and help the team reach sales targets through effective consulting and product application.
Full‑time colleagues typically work 30 or more hours per week; part‑time colleagues work 12‑24 hours per week. Hours depend on business needs.
What We Can Offer You Join a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage, a 401(k) match, paid time off, eight paid holidays, continuous learning, leadership development, and community engagement through volunteer opportunities.
Benefits
Merchandise discounts
Performance‑based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here.
What You Will Do
Inspire teamwork to reach sales goals and elevate the customer experience
Create lasting connections with customers passionate about cosmetics, beauty, and fragrance
Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results
Develop and implement business‑driving events to achieve department goals
Supervise proper presentation, organization, storage, and replenishment of stock
Sell merchandise through effective customer service techniques and professional selling skills to reach personal productivity goals
Meet and exceed your own and the company’s sales goals
Work well with vendors to get the best business outcomes
Manage vendor events and promotions, including scheduling and execution
Maintain compliance with all hygiene standards
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Skills You Will Need
Leadership:
Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement.
Subject Matter Expertise:
Proficiency in vendor line(s) and beauty trends, serving as a knowledgeable resource.
Analytical Skills:
Ability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals.
Communication:
Strong written and verbal communication skills, facilitating open and continuous communication within the team and across functional lines.
Interpersonal Skills:
Excellent interpersonal skills, able to work effectively with colleagues at all levels and across departments.
Creativity and Strategic Thinking:
Ability to think creatively, strategically, and technically to address business challenges and opportunities.
Detail Orientation:
Careful attention to detail in handling daily tasks, examining reports and ensuring business goals are met.
Collaboration:
Partnership with the Prestige and total Beauty team to drive line sales and deliver the customer experience.
Who You Are
Able to coach and provide feedback to Beauty Advisors to exceed daily goals
Possess a passion and a business‑minded attitude to succeed in a performance‑based setting
Able to resolve customer problems constructively and manage multiple tasks in a fast‑paced environment
Enthusiastic for the beauty industry and skilled at providing outstanding customer care
Strong organizational skills to manage multiple tasks while maintaining superior results
Flexible and able to use sound judgment in ambiguous situations
Flexible availability, including days, evenings, weekends and holidays, with regular dependable attendance and punctuality
3 to 5 years of relevant work experience
Essential Physical Requirements
Prolonged periods (at least two consecutive hours) of standing/walking around the store or department
Frequent use of computers and handheld electronic equipment
Reaching, including above eye level, crouching, kneeling, stooping, and color vision
Lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladder
Lifting and moving items weighing up to 25 lbs.
About Us This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in‑style and on‑trend merchandise, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
EEO Statement Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. This job description may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time.
Join us and help write the next chapter in our story - Apply Today!
Additional benefit details are available at macysJOBS.com.
#J-18808-Ljbffr