HR People Operations Specialist

Overview The People Operations Specialist plays a critical role in supporting and executing a broad range of HR functions across the employee lifecycle. Reporting to the Human Resources Manager, the specialist will lead initiatives in HR systems management, data integrity, employee engagement, and compliance.

Responsibilities

Lead, manage, and continuously improve HR programs related to compensation, benefits, leave administration, employee relations, and performance management, ensuring alignment with business objectives and compliance requirements.

Oversee the planning, execution, and lifecycle management of HR initiatives, including system rollouts, engagement campaigns, and compliance‑related programs, applying project management tools and methodologies as needed.

Ensure consistent application and communication of company policies and procedures; assist in interpreting, updating, and implementing the employee handbook and other policy documents.

Monitor and manage HR program effectiveness through regular audits, stakeholder feedback, and data analysis, recommending improvements to increase efficiency and impact.

Administer employee leaves and accommodations in accordance with federal, state, and local regulations; maintain accurate internal records, and lead internal reviews to ensure data integrity and compliance.

Collaborate cross‑functionally with HR partners, department leaders, and external vendors to drive successful execution of HR programs, track deliverables, and ensure stakeholder alignment.

Serve as a systems expert, managing and maintaining data accuracy in the HRIS (ADP Enterprise or similar), including entries for new hires, terminations, pay changes, and personal information updates.

Audit HRIS data for consistency and compliance with labor laws.

Coordinate system integrations and partner with IT, Finance, and Payroll to ensure seamless data flow and integrity across platforms.

Develop, maintain, and analyze HR metrics and dashboards to inform workforce planning, engagement, turnover, leave trends, and compensation analytics.

Deliver insights and recommendations based on data to HR leadership and department heads.

Design and deliver multi‑channel employee communication strategies to enhance engagement, culture, and alignment with business goals.

Plan and execute events, campaigns, and initiatives that foster a positive, inclusive, and motivated work environment.

Act as a key point of contact for employees and leaders for HR‑related inquiries and problem resolution, escalating complex issues as needed.

Partner with payroll and finance to ensure accurate and timely processing of payroll‑related transactions.

Prepare payroll entries, audit payroll data, and generate standard and custom reports.

Lead or participate in cross‑functional HR projects that improve processes, systems, and employee experience.

Coach and support junior HR team members, demonstrating a commitment to developing internal HR capabilities.

Perform additional duties as assigned.

Education & Experience

Bachelor’s degree in Human Resources, Business Administration, or related field.

Strong data analysis and reporting skills; proficiency in Excel, HR dashboards, and report writing.

Demonstrated knowledge of HR compliance (FMLA, ADA, EEO, etc.) and best practices.

Excellent interpersonal, organizational, and communication skills.

Proven ability to manage multiple priorities while maintaining a high level of attention to detail.

Experience managing or mentoring HR staff preferred.

Knowledge, Skills, and Abilities

In‑depth knowledge of local, state, and federal employment laws, including city‑ and county‑specific ordinances.

Strong analytical and systems‑thinking skills, with demonstrated experience leveraging HRIS and data tools to support decision‑making and process improvement.

Exceptional written and verbal communication skills, with the ability to translate complex HR information into clear, engaging messages across multiple channels.

Highly organized, detail‑oriented, and able to manage multiple priorities with agility in a fast‑paced, dynamic environment.

Comfortable working independently and collaboratively across cross‑functional teams, with a strong sense of ownership and accountability.

Demonstrated ability to maintain confidentiality, exercise discretion, and apply sound judgment in sensitive and complex situations.

Proactive, self‑starter with a bias for action and a commitment to delivering high‑quality work under tight deadlines.

Proven success in leading or supporting employee engagement strategies, analyzing feedback and sentiment, and developing programs that drive a positive workplace culture.

Proficiency in managing high‑volume communications and internal campaigns using G Suite (Docs, Sheets, Slides, Forms) or comparable platforms.

Physical Requirements

Must be able to work shifts or flexible work schedules as needed.

The majority of work is performed indoors in a professional office environment with appropriate climate control and standard amenities.

Required to work in‑person on‑site.

Duties are primarily sedentary and involve extended periods of sitting, typing, and computer use (approximately 90–95%).

Must be able to operate a computer, telephone, and other standard office equipment as needed.

Occasional movement such as walking, reaching, or bending may be required to retrieve files, attend meetings, or support onsite events.

May be required to lift or carry office materials or equipment weighing up to 25 pounds occasionally.

Vision requirements include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus for computer work and data analysis.

Reasonable accommodations will be provided, in accordance with the Americans with Disabilities Act (ADA), to enable individuals with disabilities to perform essential job functions.

Pre‑Employment Requirements

All candidates must successfully complete a pre‑employment background check and drug screening in accordance with company policy.

This position is considered non‑safety sensitive; however, employees may be subject to random drug screening if required by project or client standards.

Transdev is a Drug‑Free Workplace and complies with all applicable laws regarding substance screening and workplace safety.

Ongoing background monitoring may be conducted based on legal and contractual obligations unless prohibited by state law.

Qualified applicants with criminal histories will be considered in a manner consistent with all applicable federal, state, and local regulations.

If the position includes occasional travel or on‑site responsibilities, a valid driver’s license and an acceptable driving record may be required.

Applicants must be legally authorized to work in the United States without current or future employer‑sponsored visa assistance, as per USCIS guidelines.

About Transdev Transdev operates transportation systems for cities, counties, airports, companies, and universities across the U.S., maintaining vehicles and fleets to deliver mobility solutions. The U.S. team serves 32,000 employees across 400 locations, supporting more than 17,000 vehicles.

Equal Employment Opportunity Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or any other legally protected status.

Transdev maintains a drug‑free workplace. Applicants must be eligible to work in the United States without sponsorship. Pre‑employment drug screening and background checks are required.

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