NYC Department of Social Services
Administrative Director of Social Services NM I – Regional Deputy Director
The Homelessness Prevention and Community Support (PCS) within the Homelessness Prevention Administration seeks an Administrative Director of Social Services NM I to function as a Regional Deputy Director, supporting programming for Homelessness Prevention and Community Aftercare Support, including the Homebase programs to keep families and individuals stably housed.
Responsibilities
Respond to and coordinate support for case‑specific requests for homelessness prevention services via HRA systems, emails, and requests from leadership; provide consultation to Homebase and other community programs to ensure quality case‑management practice and that programs meet contractual targets.
Provide technical assistance to Homebase and other community programs as required; coordinate and develop activities specific to incumbent’s areas of oversight.
Participate in development of data tracking systems; support and/or facilitate special projects.
Conduct on‑site and in‑office case reviews, participate in audit activities, attend regular meetings with providers, and conduct announced and unannounced site visits; support application processing, review, approval and tracking of rental assistance programming for families and individuals.
Assist with comprehensive staff‑training programs and provide ongoing professional development opportunities for external provider staff; conduct presentations, orientations and meetings representing PCS.
Recommend and support policy and procedure updates in line with agency and funding directives.
Directly supervise and oversee staff, providing supervision, coaching, and on‑going professional development opportunities for HRA/PCS staff.
Minimum Qualifications
A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in social services; or
Education and/or experience equivalent to the first requirement, with the mandatory one‑year administrative or managerial experience as described.
Preferred Skills
Ability to take independent responsibility for oversight of tasks and projects, ensuring necessary actions are taken and deadlines met.
Knowledge of HRA data and welfare management systems (e.g., CARES, CURRENT, PASSPort).
Advanced proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) and related systems.
Experience supervising subordinate staff.
Ability to assess the impact of policies and procedures and plan proactively.
Strong writing and analytical skills.
Program Eligibility Qualified persons with a disability may be considered under the
55-a Program —please indicate at the top of your resume and cover letter its consideration.
Benefits and Eligibility As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance. For more information, see the U.S. Department of Education’s website at
https://studentaid.gov/pslf/ .
Residency Requirement New York City residency is not required for this position.
Equal Opportunity & Discrimination Statement The City of New York is an inclusive equal‑opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment based upon any legally protected status or characteristic, including but not limited to sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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Responsibilities
Respond to and coordinate support for case‑specific requests for homelessness prevention services via HRA systems, emails, and requests from leadership; provide consultation to Homebase and other community programs to ensure quality case‑management practice and that programs meet contractual targets.
Provide technical assistance to Homebase and other community programs as required; coordinate and develop activities specific to incumbent’s areas of oversight.
Participate in development of data tracking systems; support and/or facilitate special projects.
Conduct on‑site and in‑office case reviews, participate in audit activities, attend regular meetings with providers, and conduct announced and unannounced site visits; support application processing, review, approval and tracking of rental assistance programming for families and individuals.
Assist with comprehensive staff‑training programs and provide ongoing professional development opportunities for external provider staff; conduct presentations, orientations and meetings representing PCS.
Recommend and support policy and procedure updates in line with agency and funding directives.
Directly supervise and oversee staff, providing supervision, coaching, and on‑going professional development opportunities for HRA/PCS staff.
Minimum Qualifications
A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in social services; or
Education and/or experience equivalent to the first requirement, with the mandatory one‑year administrative or managerial experience as described.
Preferred Skills
Ability to take independent responsibility for oversight of tasks and projects, ensuring necessary actions are taken and deadlines met.
Knowledge of HRA data and welfare management systems (e.g., CARES, CURRENT, PASSPort).
Advanced proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint) and related systems.
Experience supervising subordinate staff.
Ability to assess the impact of policies and procedures and plan proactively.
Strong writing and analytical skills.
Program Eligibility Qualified persons with a disability may be considered under the
55-a Program —please indicate at the top of your resume and cover letter its consideration.
Benefits and Eligibility As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance. For more information, see the U.S. Department of Education’s website at
https://studentaid.gov/pslf/ .
Residency Requirement New York City residency is not required for this position.
Equal Opportunity & Discrimination Statement The City of New York is an inclusive equal‑opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment based upon any legally protected status or characteristic, including but not limited to sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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