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REI

Sr Manager Supply Chain Planning Applications

REI, Seattle, Washington, us, 98127

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Sr Manager Supply Chain Planning Applications

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REI

Overview This job contributes to REI’s success by managing a domain/portfolio of IT services and associated teams.

Assists business clients in analyzing technology needs and planning new services and projects.

Collaborates with Enterprise Architects, Domain Architects and Business Analysts to ensure services created align with company-wide strategic direction and standards.

As a Senior Software Engineering Manager for the Supply chain Planning team, you will join a highly visible engineering team passionate about building essential Demand, Assortment, Merch financial and Supply planning applications.

Responsibilities And Qualifications

Lead a development team delivering end-to-end technology solutions in support of Assortment Planning and Integrated Business Planning capabilities.

Provide technical leadership and mentorship to the team to ensure conceptual, logical and integration designs are built following core engineering and architectural principles that meet supportability, security and scalability principles.

Transform (build/buy/recommend) our technology stack that orchestrates customer engagement journeys with an eye toward optimizing margins and supporting revenue growth.

Ensure employees adhere to legal and operational compliance requirements.

Oversee training and development of employees directly and indirectly managed and make effective staffing decisions.

Provide coaching, direction and leadership support to employees to achieve department, company and customer results.

Oversee all of the Supply chain Planning Applications starting with Demand Planning, Assortment Planning, Allocation and Replenishment, Supply Planning and Merch Finance Planning.

Work closely with Planning leadership stakeholders to develop engineering vision, strategy and execution plans aligned with business outcomes.

Drive successful delivery of projects in the portfolio, overseeing project managers, business analysts, software engineers, system engineers, architects, QA engineers and release engineers as applicable.

Ensure development of technology services/solutions adheres to enterprise architectural standards, engineering, security and other applicable IT‑defined standards.

Ensure projects are completed on time, within budget, meet project success criteria and deliver identified business value.

Collaborate with all IT departments and disciplines regarding service/solution design, development, testing, implementation and evaluation.

Participate in change management planning for transition and integration of new systems and ensure adequate documentation of program development and operating instructions.

Coordinate with other IT departments to ensure installation, testing and upgrading of hardware, operating systems, devices and technologies to support new application systems.

Contribute to division strategic planning, applying current knowledge and future vision of technology and systems that significantly impact effective execution of business processes.

Guide the team in the analysis of business requests and needs to ensure low‑cost operation and effective utilization of staff and equipment.

Follow governance processes for technology projects so that goals and decisions are based on business priorities.

Oversee management and support of delivered services/solutions, including Tier 1, Tier 2 and Tier 3 technical support as applicable.

Continuously improve services as needed to meet business needs and service level expectations.

Create and maintain staffing plans; ensure the team is properly trained and staffed for projected workload, including outsourcing considerations.

Create support structures to guarantee adequate technical support for end users at all times.

Keep abreast of technology changes and innovations, especially in software development.

Manage or coordinate vendor relationships and contracts for products, services and support.

Analyze, assess and recommend improvements to ensure compliance with regulatory and internal controls.

Required Skills & Experience

Bachelor’s degree in computer science or business administration, or equivalent training and experience.

5+ years supervisory experience in the information technology field and ability to direct technical work teams.

Excellent understanding of business processes in Integrated Enterprise Planning – preferably in Retail and/or Supply Chain.

8+ years hands‑on experience with packaged planning solutions such as APO, o9, BlueYonder, including deployment and testing.

6+ years professional experience in enterprise technology solutions, including end‑to‑end business blueprinting, development, testing, support and post‑implementation refinement.

Proven experience in a Big Data environment such as Hadoop and familiarity with modern data technologies such as Databricks or Snowflake.

Knowledge of methodologies, standards, procedures and organizations that contribute to the development and deployment of technology solutions.

Skills in resource management, project prioritization, problem solving, issue management, negotiation and mediation.

Experience with structured project life cycle, systems development management tools and service management methodologies such as ITIL.

Ability to manage customer and vendor relationships.

Ability to work collaboratively and across divisions.

Preferred Qualifications

Proven experience in implementing enterprise solutions on cloud technologies such as AWS, Azure or GCP.

Experience developing team‑level plans and contributing to annual budgets.

Ability to negotiate contracts and agreements with vendors and service providers in the IT business.

Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti‑racist, multicultural organization. We know that there's strength in our diversity – that each employee brings unique skills, experiences and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work toward this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging and actively listen and learn.

Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.

REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off.

Detailed overview of benefits plans

by employee profile.

Pay Range $144,000.00 - $244,800.00 per year

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