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Rush University Medical Center

Social Work Care Manager LSW 1-22962

Rush University Medical Center, Chicago, Illinois, United States, 60290

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Social Work Care Manager LSW 1-22962

– Rush University Medical Center

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Care Management

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 1

Work Schedule: 8 Hr (8:30 AM - 5:00 PM)

Pay Range: $27.47 - $43.27 per hour

Summary The Social Worker Care Manager LSW 1 works with the Social Work Care Manager 2, Social Work Care Manager 3, Care Management Social Work Director, RN Care Managers, physician practices, persons/families, as well as inpatient and outpatient teams to facilitate effective care management, coordination of services at the appropriate level of care, and implement sustainable transition plans. The SW CM 1 contributes to the team's effectiveness by coordinating person‑centric transitional care plans, resolving barriers, and addressing in‑depth psychosocial needs.

They manage a complex caseload, actively support performance improvement initiatives, and function to provide effective communication between persons, physician practices, the hospital, and the community. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Required Job Qualifications

Master's Degree in Social Work from an accredited university.

Current license in Illinois as a Social Worker, LSW OR proof of a pending license obtained within 90 days of hire required. Employee will be subject to demotion or termination if licensure is not obtained within the given timeframe.

Ability to perform all job components and serve as a team resource for clinically complex cases within your professional (social work) expertise.

Experience as a health care provider for the neonate, pediatric, adolescent, adult and/or geriatric patient, and knowledge in care management, discharge planning, social service, are usually.

Experience related to psychosocial issues, crisis management, conflict resolution, and person‑centered planning and care transitions.

Skilled educator and communicator.

Excellent interpersonal and team building skills, and ability to collaborate effectively with physicians, nurses, and other staff.

Process improvement skills, ability to perform tasks independently, prioritize workload, problem‑solve, and analyze data.

Strong working knowledge of computer databases, electronic medical record systems, and information technology.

Willingness to maintain flexible work hours and assume other duties as assigned.

Maintains professional growth and meets licensure/CEU requirements by attendance at various internal/external meetings, seminars, workshops.

Willingness to present information to peers, team, etc.

Preferred Job Qualifications

LCSW or commitment to obtain.

Physical Demands

Ability to travel throughout the Medical Center.

Responsibilities

Has a specialized knowledge, education, and experience in the fields of human behavior, psychology and problem solving. Responsible for managing complex patient caseloads.

Provide comprehensive psychosocial assessments on patients.

Educate patients about levels of health care; entitlements; and community resources.

Help patients and families adjust to hospital admission; possible role changes; exploring emotional/social responses to illness and treatment.

Promote communication and collaboration among health care team members.

Educate hospital staff on patient psychosocial issues.

Coordinate patient discharge and continuity of care planning and throughput.

Ensure communication and understanding about post‑hospital care among patient, family and health care team members.

Advocate for patient and family needs and facilitate referrals for continuity of care.

Document all activities in a comprehensive, appropriate manner.

Refer to legal services.

Facilitate support groups if appropriate.

Provide leadership, support and clinical expertise within Care Management teams to achieve outcomes.

Function as a role model within the team. Demonstrate ownership of the person‑centered plan, complex psychosocial issues and anticipated outcomes. Provide proactive planning, coordinated transition plans, and implement readmission avoidance strategies. Serve as a resource to physicians, nurses, peers and CM staff in managing complex cases and resolving issues.

Provide leadership and facilitate communication within the inpatient and cross‑continuum teams to assure effective sustainable care transitions from hospital to home, within community care settings, and/or to supplement care for high‑risk patients.

Support team education and training functions related to complex psychosocial issues and transitions in care coordination. Conduct education for staff including care managers, liaisons, nurses, physicians and allied health professionals, as requested.

Implement effective communication between inpatient units, care management team, physicians, nurses, pharmacy, persons/families, Health & Aging, and external providers.

Coordinate interdisciplinary conferences, serve on committees and lead work groups to address psychosocial/care coordination issues. Effectively respond to Abuse & Neglect calls.

Model and maintain a quality‑based proactive person‑centered approach to achieve department and institutional goals and process improvements.

Model a person‑centered approach to support the treatment team, person/family‑directed plans and engagement. Support customer satisfaction among persons, families, physicians, external case managers, payers, vendors, and inpatient staff.

Participate in research to evaluate project initiatives.

Apply evidence‑based practice.

Rush is an equal‑opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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