World Relief
2 days ago Be among the first 25 applicants
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.
If you’re looking for a purpose‑driven career in which you can grow your talents while also standing up for the rights of the vulnerable, we want you to join us today.
ORGANIZATION SUMMARY World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war‑torn Europe. For 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
This position is reliant upon funding and may be subject to modification or termination based on resource availability.
POSITION SUMMARY World Relief is seeking a Director of Education who will provide strategic and operational leadership for World Relief Memphis’ adult learning initiatives, including English as a second language (ESL), integrated course offerings, and other educational programming that equips immigrants and refugees for long‑term stability and belonging. Building on the strong foundation of the Connect Language Center (CLC), this role will guide the continued growth and diversification of educational offerings across multiple channels—onsite, offsite, volunteer‑led, partner‑hosted, and digital.
The Director of Education fosters a culture of innovation, collaboration, and excellence within the Education Department, ensuring that all programs are learner‑centered, outcome‑oriented, and integrated with World Relief Memphis’ holistic service model. This position reports to the Associate Director of World Relief Memphis, serves on the Memphis Leadership Team, and supervises departmental staff. The Director also collaborates closely with the Director of National Education Services at World Relief headquarters, contributing to and drawing from the national education community of practice to ensure alignment with proven models and shared learning across the network.
ROLE & RESPONSIBILITIES
Supervisory responsibilities including monitoring daily work activities, approving timesheets and time off, documenting performance, entering staff promotions and separations in HRIS, and providing spiritual and professional leadership consistent with Christian values.
Provide strategic leadership for the Education Department, advancing a vision for adult learning that expands beyond traditional ESL classes to include holistic, multi‑channel learning opportunities.
Translate the organization’s mission and strategic goals into a cohesive educational strategy aligned with World Relief’s national framework and local community needs.
Serve as a member of the WRM Leadership Team, contributing to office‑wide planning, culture, and cross‑departmental collaboration.
Foster a departmental culture characterized by continuous improvement, inclusion, and learner dignity.
Hire, supervise, and support Education Department staff through coaching, accountability, celebration, and professional development.
Collaborate with the Director of National Education Services and participate in the national education community of practice to enhance alignment with national standards and shared resources.
Oversee the full portfolio of adult learning programs, including ESL classes, community workshops, and specialized educational offerings that promote stability, self‑efficiency, and inclusion.
Lead the project management and launch strategy for WR Memphis’ ConnecTEFL certificate program re‑design, ensuring alignment with learning objectives, market needs, quality control, and instructional efficacy.
Ensure high‑quality delivery of all programs through evidence‑based curriculum, strong instructional practices, and consistent learner‑outcome evaluation.
Maintain and modify program policies and procedures for departmental operations.
Guide the transition of WRM’s education model from a single‑site ESL center to a distributed network of learning opportunities delivered through multiple channels: onsite offerings led by staff and volunteers, offsite offerings delivered in partnership with churches, employers, and community organizations, and digital/hybrid offerings to increase accessibility and flexibility.
Collaborate with other department directors to co‑design adult learning workshops that support key community integration goals such as digital literacy, financial literacy, civic engagement, workforce readiness, parenting, healthcare navigation, and behavioral health.
Recruit contracted classroom instructors and ensure a high standard for instructional content and classroom management aligned to organizational goals.
Work closely with the Marketing & Communications Specialist, Home Office Marketing team, and operations team to promote Connect Language Center products to maximize program revenue.
Develop and maintain strong partnerships with education institutions, employers, faith communities, nonprofits, and local government agencies to expand educational reach and impact.
Mobilize, equip, and engage volunteer instructors, workshop facilitators, conversational English partners, learning mentors, and church partners to build the capacity and impact of Education programs.
Represent WRM in local coalitions, education networks, and community events to strengthen collective efforts supporting newcomer integration.
Ensure curricula and methodologies used by WRM align with proven, evidence‑based models.
Oversee departmental budgeting, forecasting, and fiscal accountability in collaboration with the Finance & Operations team.
Ensure all programs meet or exceed funder requirements and internal performance metrics.
Contribute to diversification of funding streams through earned revenue, grants, and partnerships that support education initiatives.
Support grant proposal development, compliance reporting, and data collection related to education programming outcomes.
Ensure operational excellence in scheduling, student enrollment and retention, data management, and resource allocation across all delivery channels.
Establish clear metrics to evaluate program effectiveness and participant outcomes across ESL and adult learning programs.
Review program data regularly with staff to identify strengths, gaps, opportunities for improvement, and successes to celebrate.
Contribute to organizational learning by sharing success stories, evaluation data, and program insights with WRM leadership and the national Economic Empowerment team.
Ensure departmental participation in internal and external monitoring, audits, and evaluation processes.
JOB REQUIREMENTS
Mature and personal Christian faith.
Committed to the mission, vision, and values of World Relief.
Desire to serve and empower the Church to impact vulnerable communities.
Able to affirm and/or acknowledge World Relief’s Core Beliefs, Statement of Faith, Christian Identity, and National Association of Evangelicals’ "For the Health of The Nation" document.
Bachelor’s degree required; graduate degree in education, nonprofit management, TESOL, or related field preferred.
Minimum of five years of experience in adult education, workforce development, or community‑based education leadership.
Experience working cross‑culturally and in partnership with immigrant or refugee communities.
Strong leadership and team‑building skills with experience supervising and developing staff.
Demonstrated ability to design, implement, and evaluate ESL and adult education programs.
Proven ability to think strategically while managing operational details effectively.
Excellent communication and interpersonal skills with cross‑cultural competency.
Experience cultivating partnerships and mobilizing volunteers in diverse community contexts.
Business acumen and comfort with budget management, forecasting, performance tracking, and desire to lead collaborative marketing conversations that yield results.
Commitment to learner‑centered, trauma‑informed, strengths‑based, and culturally responsive educational practices.
Proficiency with Microsoft Office Suite.
PREFERRED QUALIFICATIONS
Familiarity with learning management systems and digital learning tools preferred.
Bilingual or multilingual ability preferred but not required.
Valid driver’s license and clean driving record.
BENEFITS
Competitive benefits package and employee discount program for full‑time, regular, and part‑time employees (25+ hours per week).
World Relief is honored to be recognized with the Gold‑level Cigna Healthy Workforce Designation for exceeding the core components of our well‑being program.
LEGAL STATEMENTS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.
For World Relief staff, a strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
JOB DETAILS
Seniority level: Not Applicable
Employment type: Part‑time
Job function: Education and Training
Industries: Non‑profit Organizations
Referrals increase your chances of interviewing at World Relief by 2x.
#J-18808-Ljbffr
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.
If you’re looking for a purpose‑driven career in which you can grow your talents while also standing up for the rights of the vulnerable, we want you to join us today.
ORGANIZATION SUMMARY World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war‑torn Europe. For 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.
This position is reliant upon funding and may be subject to modification or termination based on resource availability.
POSITION SUMMARY World Relief is seeking a Director of Education who will provide strategic and operational leadership for World Relief Memphis’ adult learning initiatives, including English as a second language (ESL), integrated course offerings, and other educational programming that equips immigrants and refugees for long‑term stability and belonging. Building on the strong foundation of the Connect Language Center (CLC), this role will guide the continued growth and diversification of educational offerings across multiple channels—onsite, offsite, volunteer‑led, partner‑hosted, and digital.
The Director of Education fosters a culture of innovation, collaboration, and excellence within the Education Department, ensuring that all programs are learner‑centered, outcome‑oriented, and integrated with World Relief Memphis’ holistic service model. This position reports to the Associate Director of World Relief Memphis, serves on the Memphis Leadership Team, and supervises departmental staff. The Director also collaborates closely with the Director of National Education Services at World Relief headquarters, contributing to and drawing from the national education community of practice to ensure alignment with proven models and shared learning across the network.
ROLE & RESPONSIBILITIES
Supervisory responsibilities including monitoring daily work activities, approving timesheets and time off, documenting performance, entering staff promotions and separations in HRIS, and providing spiritual and professional leadership consistent with Christian values.
Provide strategic leadership for the Education Department, advancing a vision for adult learning that expands beyond traditional ESL classes to include holistic, multi‑channel learning opportunities.
Translate the organization’s mission and strategic goals into a cohesive educational strategy aligned with World Relief’s national framework and local community needs.
Serve as a member of the WRM Leadership Team, contributing to office‑wide planning, culture, and cross‑departmental collaboration.
Foster a departmental culture characterized by continuous improvement, inclusion, and learner dignity.
Hire, supervise, and support Education Department staff through coaching, accountability, celebration, and professional development.
Collaborate with the Director of National Education Services and participate in the national education community of practice to enhance alignment with national standards and shared resources.
Oversee the full portfolio of adult learning programs, including ESL classes, community workshops, and specialized educational offerings that promote stability, self‑efficiency, and inclusion.
Lead the project management and launch strategy for WR Memphis’ ConnecTEFL certificate program re‑design, ensuring alignment with learning objectives, market needs, quality control, and instructional efficacy.
Ensure high‑quality delivery of all programs through evidence‑based curriculum, strong instructional practices, and consistent learner‑outcome evaluation.
Maintain and modify program policies and procedures for departmental operations.
Guide the transition of WRM’s education model from a single‑site ESL center to a distributed network of learning opportunities delivered through multiple channels: onsite offerings led by staff and volunteers, offsite offerings delivered in partnership with churches, employers, and community organizations, and digital/hybrid offerings to increase accessibility and flexibility.
Collaborate with other department directors to co‑design adult learning workshops that support key community integration goals such as digital literacy, financial literacy, civic engagement, workforce readiness, parenting, healthcare navigation, and behavioral health.
Recruit contracted classroom instructors and ensure a high standard for instructional content and classroom management aligned to organizational goals.
Work closely with the Marketing & Communications Specialist, Home Office Marketing team, and operations team to promote Connect Language Center products to maximize program revenue.
Develop and maintain strong partnerships with education institutions, employers, faith communities, nonprofits, and local government agencies to expand educational reach and impact.
Mobilize, equip, and engage volunteer instructors, workshop facilitators, conversational English partners, learning mentors, and church partners to build the capacity and impact of Education programs.
Represent WRM in local coalitions, education networks, and community events to strengthen collective efforts supporting newcomer integration.
Ensure curricula and methodologies used by WRM align with proven, evidence‑based models.
Oversee departmental budgeting, forecasting, and fiscal accountability in collaboration with the Finance & Operations team.
Ensure all programs meet or exceed funder requirements and internal performance metrics.
Contribute to diversification of funding streams through earned revenue, grants, and partnerships that support education initiatives.
Support grant proposal development, compliance reporting, and data collection related to education programming outcomes.
Ensure operational excellence in scheduling, student enrollment and retention, data management, and resource allocation across all delivery channels.
Establish clear metrics to evaluate program effectiveness and participant outcomes across ESL and adult learning programs.
Review program data regularly with staff to identify strengths, gaps, opportunities for improvement, and successes to celebrate.
Contribute to organizational learning by sharing success stories, evaluation data, and program insights with WRM leadership and the national Economic Empowerment team.
Ensure departmental participation in internal and external monitoring, audits, and evaluation processes.
JOB REQUIREMENTS
Mature and personal Christian faith.
Committed to the mission, vision, and values of World Relief.
Desire to serve and empower the Church to impact vulnerable communities.
Able to affirm and/or acknowledge World Relief’s Core Beliefs, Statement of Faith, Christian Identity, and National Association of Evangelicals’ "For the Health of The Nation" document.
Bachelor’s degree required; graduate degree in education, nonprofit management, TESOL, or related field preferred.
Minimum of five years of experience in adult education, workforce development, or community‑based education leadership.
Experience working cross‑culturally and in partnership with immigrant or refugee communities.
Strong leadership and team‑building skills with experience supervising and developing staff.
Demonstrated ability to design, implement, and evaluate ESL and adult education programs.
Proven ability to think strategically while managing operational details effectively.
Excellent communication and interpersonal skills with cross‑cultural competency.
Experience cultivating partnerships and mobilizing volunteers in diverse community contexts.
Business acumen and comfort with budget management, forecasting, performance tracking, and desire to lead collaborative marketing conversations that yield results.
Commitment to learner‑centered, trauma‑informed, strengths‑based, and culturally responsive educational practices.
Proficiency with Microsoft Office Suite.
PREFERRED QUALIFICATIONS
Familiarity with learning management systems and digital learning tools preferred.
Bilingual or multilingual ability preferred but not required.
Valid driver’s license and clean driving record.
BENEFITS
Competitive benefits package and employee discount program for full‑time, regular, and part‑time employees (25+ hours per week).
World Relief is honored to be recognized with the Gold‑level Cigna Healthy Workforce Designation for exceeding the core components of our well‑being program.
LEGAL STATEMENTS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.
For World Relief staff, a strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
JOB DETAILS
Seniority level: Not Applicable
Employment type: Part‑time
Job function: Education and Training
Industries: Non‑profit Organizations
Referrals increase your chances of interviewing at World Relief by 2x.
#J-18808-Ljbffr