Arby's
General Manager (GM)
Supervisor:
Area Coach (AC), Director of Operations (DO)
Status:
Non-Exempt
Basic Purpose The General Manager serves as a mentor and leads their team to success, ensuring optimal performance and a smooth operation and exceptional customer experience. They strive for maximum profitability, with selective recruitment, consistent training, and quality food delivery, while fostering a culture aligned with DRG’s values.
Major Responsibilities
Team Development: Identify, train, and mentor high‑potential individuals, empowering them to become leaders and excel in their roles.
Operational Excellence: Create world‑class operations that include exceptional customer service, pristine restaurants serving excellent food, and strong financial results.
P&L Management: Maintain consistently strong financial results by taking actions that keep costs low and profitability high.
Leadership: Make sound, effective decisions and serve as a liaison between upper management and the team, adhering to an open‑door policy.
Training & Development: Conduct ongoing workshops, provide real‑time feedback, and emphasize continuous learning and growth.
Culture & Values: Reinforce DRG’s culture by recognizing individuals and teams, promoting inclusivity, and fostering a fun, respectful environment.
Compliance: Enforce adherence to company policies, procedures, and local regulations.
Benefits
DRG Cares Grant Program – Grants to assist employees with life challenges.
DRG Savings Marketplace – Exclusive access to discounts.
Employee Assistance Program – Counseling, legal support, travel assistance.
Live Mas Scholarship Program.
Employee Referral Program.
Education Benefits – GED reimbursement, free second‑language education.
DailyPay – Daily paycheck option.
Leadership Behaviors
Hiring & Staffing – Identifying and hiring top talent while fostering growth.
Integrity & Trust – Transparent, open‑door, confidential.
Motivating Others – Inspire performance while valuing input.
Analytical Thinking – Develop solutions with logic and strategy.
Results Driven – Consistently exceed goals, obsess over restaurant success.
Key Relationships
Internal – Work closely with your team, Area Coach, Director of Operations, fellow GMs, and other stakeholders.
External – Build rapport with guests, creating memorable experiences and maintaining the restaurant's reputation.
Knowledge & Skill Requirements
Must be 18 years or older.
High School Diploma (or equivalent).
At least 2 years of restaurant experience with proven leadership ability.
Must be able to read, speak, and write in English.
Pass the SERV Safe Certification Course and Exam; maintain a current health card.
Average 45‑hour work week with flexible availability (nights, weekends, holidays).
Reliable transportation, clear criminal background check, acceptable MVR.
ABOUT US Diversified Restaurant Group is a people‑first company with a large‑company feel. Starting with a 30‑unit Taco Bell business in 2012, we now operate over 300 multi‑brand restaurants across California, Kansas, Missouri, and Nevada. We have more than 9,000 team members and continue to grow each day.
DISCLAIMER You are applying to DRG Meats LLC, a franchisee of Arby’s Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that may vary.
#J-18808-Ljbffr
Area Coach (AC), Director of Operations (DO)
Status:
Non-Exempt
Basic Purpose The General Manager serves as a mentor and leads their team to success, ensuring optimal performance and a smooth operation and exceptional customer experience. They strive for maximum profitability, with selective recruitment, consistent training, and quality food delivery, while fostering a culture aligned with DRG’s values.
Major Responsibilities
Team Development: Identify, train, and mentor high‑potential individuals, empowering them to become leaders and excel in their roles.
Operational Excellence: Create world‑class operations that include exceptional customer service, pristine restaurants serving excellent food, and strong financial results.
P&L Management: Maintain consistently strong financial results by taking actions that keep costs low and profitability high.
Leadership: Make sound, effective decisions and serve as a liaison between upper management and the team, adhering to an open‑door policy.
Training & Development: Conduct ongoing workshops, provide real‑time feedback, and emphasize continuous learning and growth.
Culture & Values: Reinforce DRG’s culture by recognizing individuals and teams, promoting inclusivity, and fostering a fun, respectful environment.
Compliance: Enforce adherence to company policies, procedures, and local regulations.
Benefits
DRG Cares Grant Program – Grants to assist employees with life challenges.
DRG Savings Marketplace – Exclusive access to discounts.
Employee Assistance Program – Counseling, legal support, travel assistance.
Live Mas Scholarship Program.
Employee Referral Program.
Education Benefits – GED reimbursement, free second‑language education.
DailyPay – Daily paycheck option.
Leadership Behaviors
Hiring & Staffing – Identifying and hiring top talent while fostering growth.
Integrity & Trust – Transparent, open‑door, confidential.
Motivating Others – Inspire performance while valuing input.
Analytical Thinking – Develop solutions with logic and strategy.
Results Driven – Consistently exceed goals, obsess over restaurant success.
Key Relationships
Internal – Work closely with your team, Area Coach, Director of Operations, fellow GMs, and other stakeholders.
External – Build rapport with guests, creating memorable experiences and maintaining the restaurant's reputation.
Knowledge & Skill Requirements
Must be 18 years or older.
High School Diploma (or equivalent).
At least 2 years of restaurant experience with proven leadership ability.
Must be able to read, speak, and write in English.
Pass the SERV Safe Certification Course and Exam; maintain a current health card.
Average 45‑hour work week with flexible availability (nights, weekends, holidays).
Reliable transportation, clear criminal background check, acceptable MVR.
ABOUT US Diversified Restaurant Group is a people‑first company with a large‑company feel. Starting with a 30‑unit Taco Bell business in 2012, we now operate over 300 multi‑brand restaurants across California, Kansas, Missouri, and Nevada. We have more than 9,000 team members and continue to grow each day.
DISCLAIMER You are applying to DRG Meats LLC, a franchisee of Arby’s Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that may vary.
#J-18808-Ljbffr