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Rosa Mexicano Restaurants

General Manager - Rosa Mexicano Hackensack, NJ

Rosa Mexicano Restaurants, Hackensack, New Jersey, us, 07601

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General Manager - Rosa Mexicano Hackensack, NJ

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Rosa Mexicano Restaurants . Rosa Mexicano Restaurants is a NYC based, successful casual fine dining restaurant group known for outstanding hospitality and service and for offering an authentic menu that the Zagat Survey calls “the ‘gold standard’ of ‘upscale modern’ Mexican cuisine”, with locations in New York, New Jersey, Massachusetts, Pennsylvania, Las Vegas, and Maryland.

Key Responsibilities

Oversee all P&L and budgeting as it pertains to the account

Manage overall day to day operations of the account

Conduct HR functions including hiring, progressive counseling, terminations

Oversee scheduling, payroll and team training

Maintain excellent relationships with customers, guests and client as well as other departments

Work with the Chef and management team in creating menus and providing top quality food

Roll out new culinary programs in conjunction with company marketing and culinary team

Hire, train, and develop all FOH restaurant staff in fine dining service standards

Maintain schedules, payroll and other administrative support to maintain food and beverage cost controls including inventory and pars

Organize and conduct pre-shift and departmental meetings daily

Maintain communication with all departments to ensure customer service needs are met

Create seating charts and station assignments daily, following up with support staff of daily expected business

Maintain all reservation systems and books to accommodate business demands

Create side work assignments and ensure completion with wait staff

Maintain the highest level of service to client/guest, ensuring their satisfaction

Maintain cleanliness and presentation of dining room area

Investigate and resolve all client/guest complaints in a timely, professional, diplomatic manner

Experience

5-8 years of upscale restaurant experience in Management position

Food Handler certified

Knowledgeable with Labor Laws, Health Codes, Safety, Food Handling and Sanitation

High volume production and catering experience is essential

Previous experience managing a budget

Must be able to work a flexible schedule including days, nights, weekends and holidays

Rosa Mexicano provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

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