Amazon Web Services (AWS)
Data Center Facility Operations Manager, Data Center Operations
Amazon Web Services (AWS), Ashburn, Virginia, United States, 22011
Data Center Facility Operations Manager – Data Center Operations
Join to apply for the
Data Center Facility Operations Manager, Data Center Operations
role at
Amazon Web Services (AWS) .
Job Description
We are seeking an energetic Data Center Facility Manager to serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Facility Manager will oversee operations and management of technicians responsible for routine and emergency services on a variety of critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers and building monitoring systems. They will assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum. This equipment supports mission‑critical servers and must maintain better than 99.999% uptime.
Key Responsibilities
Oversee all aspects of the data center’s critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements.
Manage on‑site teams of 24x7 shift technicians, sub‑contractors and vendors ensuring that all work performed is in accordance with established practices, procedures and safety protocols.
Drive safety and security culture and compliance within the team.
Hire, coach, and promote team members. Responsible for team's career development and performance management.
Promote healthy team culture and peak morale.
Effectively and efficiently manage the operations budget and expenditures.
Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
Act as an escalation point for all facilities‑related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
Utilize root cause analysis and troubleshooting/problem solving skills.
Respond to out‑of‑hours emergency calls.
Role may support more than one location/site.
May assist in the build out of new facilities and assist in projects to increase current facility efficiency.
Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day‑to‑day tasks.
Physical Requirements
Participate in group lifts for 40+ pounds.
Maintain balance and perform construction tasks while on a ladder.
Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position.
Work in an environment requiring provided ear protection.
Basic Qualifications
2+ years of people management and team development experience.
5+ years of engineering work managing large‑scale services experience.
Experience maintaining SLAs through the implementation of proactive issue detection and reporting.
Experience operating a mission‑critical team or product.
High school or equivalent.
Preferred Qualifications
3+ years of work in a management position with 5 or more direct reports.
5+ years of work in data centers with an emphasis on building and equipment operation experience.
Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.
Knowledge of the electrical and mechanical systems involved in critical data center operations including feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units.
Experience working in data centers with an emphasis on building and equipment operation.
Compensation & Benefits Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,400/year in our lowest geographic market up to $227,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company; equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package. For more information, see
https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Location Sterling, VA
Equal Opportunity Employer Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations .
Company Amazon Data Services, Inc.
Job ID A3141538
#J-18808-Ljbffr
Data Center Facility Operations Manager, Data Center Operations
role at
Amazon Web Services (AWS) .
Job Description
We are seeking an energetic Data Center Facility Manager to serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Facility Manager will oversee operations and management of technicians responsible for routine and emergency services on a variety of critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers and building monitoring systems. They will assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum. This equipment supports mission‑critical servers and must maintain better than 99.999% uptime.
Key Responsibilities
Oversee all aspects of the data center’s critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements.
Manage on‑site teams of 24x7 shift technicians, sub‑contractors and vendors ensuring that all work performed is in accordance with established practices, procedures and safety protocols.
Drive safety and security culture and compliance within the team.
Hire, coach, and promote team members. Responsible for team's career development and performance management.
Promote healthy team culture and peak morale.
Effectively and efficiently manage the operations budget and expenditures.
Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
Act as an escalation point for all facilities‑related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
Utilize root cause analysis and troubleshooting/problem solving skills.
Respond to out‑of‑hours emergency calls.
Role may support more than one location/site.
May assist in the build out of new facilities and assist in projects to increase current facility efficiency.
Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day‑to‑day tasks.
Physical Requirements
Participate in group lifts for 40+ pounds.
Maintain balance and perform construction tasks while on a ladder.
Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position.
Work in an environment requiring provided ear protection.
Basic Qualifications
2+ years of people management and team development experience.
5+ years of engineering work managing large‑scale services experience.
Experience maintaining SLAs through the implementation of proactive issue detection and reporting.
Experience operating a mission‑critical team or product.
High school or equivalent.
Preferred Qualifications
3+ years of work in a management position with 5 or more direct reports.
5+ years of work in data centers with an emphasis on building and equipment operation experience.
Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.
Knowledge of the electrical and mechanical systems involved in critical data center operations including feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units.
Experience working in data centers with an emphasis on building and equipment operation.
Compensation & Benefits Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,400/year in our lowest geographic market up to $227,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company; equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package. For more information, see
https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Location Sterling, VA
Equal Opportunity Employer Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations .
Company Amazon Data Services, Inc.
Job ID A3141538
#J-18808-Ljbffr