Manager, Professional Coding Services

Job Summary

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The Clinical Revenue Supervisor supports the management of billing, coding, and compliance functions within the department to ensure accurate and timely revenue capture. This role oversees the day-to-day operations of charge posting, coding accuracy, and workflow efficiency, ensuring adherence to documentation standards and regulatory requirements for CPT and ICD-9-CM/ICD-10-CM coding.

The supervisor provides guidance and oversight to Coders and Abstractors, reviews billing processes and performance, and collaborates with department leadership to identify and resolve revenue or compliance issues. They serve as a key liaison between physicians, administrative staff, and revenue cycle teams to communicate regulatory updates and maintain best practices.

In addition, the Clinical Revenue Supervisor participates in and may lead training and auditing initiatives that support compliance and promote understanding of departmental policies and expectations. This position requires a strong working knowledge of medical coding, billing procedures, and healthcare compliance, along with the ability to manage multiple priorities while maintaining accuracy and accountability in all aspects of the revenue cycle.

The job provides professional support and solves straightforward problems in projects related to revenue cycle operations, including activities related to charging, billing, and collecting. Coordinates the management of successful billing and compliance activities with department managerial and executive staff.

Responsibilities

• Supports and oversees departmental billing, coding, and compliance functions to ensure accuracy, timeliness, and adherence to institutional and regulatory standards.
• Ensures that all professional and hospital charges are posted accurately and promptly, meeting all chart documentation, CPT, and ICD-9-CM/ICD-10-CM requirements.
• Supervises Abstractors/Coders and other staff, providing performance feedback, and guidance to maintain quality, consistency, and productivity.
• Ability to mentor and coach coders to support ongoing learning, professional advancement, and readiness for increased responsibility or promotion within the department.
• Maintains a comprehensive understanding of coding procedures, billing workflows, and compliance regulations, ensuring timely communication of updates to physicians, administrators, and staff.
• Leads or participates in internal audits, compliance reviews, and training sessions to promote understanding of policies, documentation standards, and billing expectations.
• Collaborates with departmental leadership to evaluate and enhance billing infrastructure, address workflow inefficiencies, and resolve charge capture or coding discrepancies.
• Monitors key performance indicators such as charge lag, coding accuracy, and claim denial trends to identify opportunities for improvement and support revenue integrity initiatives.
• Prioritizes chart documentation review and ensures the completion of all processes involved in accurate professional fee posting.
• Communicates effectively with physicians and clinical teams to clarify documentation requirements and support compliance with established guidelines.
• Performs related duties and special projects as assigned to support departmental objectives and the overall success of the clinical revenue cycle.
• Prioritizes chart documentation and maintaining requirements within the department. Ensures all processes involved in accurately posting professional fees.
• Has a moderate/solid understanding of coding procedures, workflow issues, billing infrastructure, and performance of Clinical Revenue staff. Informs department administrators, physicians, and Coder/Abstractors of regulatory changes.
• Participates and may lead in training sessions, performing audits, and promoting an understanding of procedures, policies, and expectations in promotion of compliance efforts.
• Performs other related work as needed.

Education, Work Experience, Certifications

Education: Minimum qualifications include a college or university degree in related field.

Work Experience: Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Certifications: Preferred Certifications may include nationally accredited bodies (e.g., AACP or AHIMA); RHIA or RHIT; CCS-P, CPC, or CCS.

Preferred Qualifications

• Bachelor’s degree.
• 5 years of experience in professional coding.
• Experience coding complex surgeries across multiple specialties.
• Experience coding Evaluation & Management services.
• Previous leadership or supervisory experience.
• Proficiency in Microsoft Excel.
• Auditing experience strongly preferred.
• Epic experience strongly preferred.

Licenses And Certifications

• Certification through a nationally accredited body (e.g., AACP or AHIMA).
• Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT).
• Certified Coding Specialist-Physician-based (CCS-P), Certified Professional Coder (CPC), or Certified Coding Specialist (CCS).

Working Conditions

• In office when needed or upon request with minimal notice, usually less than twice a month; otherwise, 100% remote.

Application Documents

• Resume (required)
• Cover Letter (preferred)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family, Role, and Qualifications

• Job Family: Financial Management
• Role Impact: Individual Contributor
• Scheduled Weekly Hours: 40

Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, or other protected classes. For additional information please see the University's Notice of Nondiscrimination. All offers of employment are contingent upon a background check.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. The University of Chicago’s Annual Security & Fire Safety Report can be accessed online at securityreport.uchicago.edu.