Klarna is hiring: Delivery Manager in San Francisco

Join to apply for the Delivery Manager role at Klarna.

This range is provided by Klarna. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$127,978.00/yr - $183,011.00/yr

What You Will Do

• Support the management of multiple partners and concurrent projects.
• Maintain integrations and troubleshoot issues, providing operational support as needed.
• Collaborate with other internal teams to define the overall solution and scope of partner integrations.
• Drive priorities for the development team aligned with solution design and scope.
• Understand Klarna products’ architecture and design to support successful integrations.
• Ensure Klarna quality standards are exceeded for partner integrations.
• Manage reported issues and coordinate their resolution.
• Set standards and processes for best practices in partner integrations.
• Provide internal training, documentation, and knowledge sharing on partner systems and integrations.
• Communicate with our distribution partners via messaging, phone, video call, email, and on-site during workshops and demos.
• Use Klarna tools to communicate and coordinate across various teams.

Who You Are

• 3+ years of software solutioning or system integration experience.
• Proven track record of building solutions and achieving goals with a structured and analytical approach.
• Excellent written and verbal communication skills.
• Familiarity with e-commerce shop systems or payment systems, specifically platforms and plugins.
• Self-motivated individual who takes ownership and drives solutions.

Awesome to Have

• Exceptional listening and communication skills for different audiences.
• Ability to handle client situations confidently and humbly based on facts.
• Genuine curiosity and strong technical understanding.
• Passion for solving problems.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Software Development

Location

San Francisco, CA