Max Mara Fashion Group
Responsibilities
Assist stylists in the absence of store management
Actively build client confidence by creating an engaging, interactive experience
Gain new clients meeting conversion goals and continue to service the existing client base
Resolve customer service issues swiftly
Ensure customers’ needs are surpassed without hesitation
Consistently meet/exceed both store and individual sales goals, including KPI’s
Maximize the customer experience
Maintain a positive outlook and professional demeanor while supporting company initiatives
Staff Partnership
Promotes a positive working environment through effective communication among peers, Management, and Corporate Office
Operations
Consistently adheres to company policies and procedures
Possesses working knowledge of POS system
Communicate all store-related issues to the Store Manager when unable to solve them on their own
Performs opening/closing duties as required
Uses time effectively when not servicing clients
Accountable for protecting MaxMara assets and minimizing shrink
Store Visuals
Maintains a clean working environment and ensures the presentation of the product is consistent to standard
Is fully knowledgeable of the product
Required Skills & Education
Minimum 2-4 years of Retail experience; luxury a plus
RTW and/or shoe experience is a plus; product experience in luxury or high‑end retail is strongly preferred
Strong interpersonal, organizational, and communication skills
Able to work independently as well as collaboratively
Max Mara is an Equal Opportunity Employer. M/F/D/V
Referrals increase your chances of interviewing at Max Mara Fashion Group by 2x
#J-18808-Ljbffr
Assist stylists in the absence of store management
Actively build client confidence by creating an engaging, interactive experience
Gain new clients meeting conversion goals and continue to service the existing client base
Resolve customer service issues swiftly
Ensure customers’ needs are surpassed without hesitation
Consistently meet/exceed both store and individual sales goals, including KPI’s
Maximize the customer experience
Maintain a positive outlook and professional demeanor while supporting company initiatives
Staff Partnership
Promotes a positive working environment through effective communication among peers, Management, and Corporate Office
Operations
Consistently adheres to company policies and procedures
Possesses working knowledge of POS system
Communicate all store-related issues to the Store Manager when unable to solve them on their own
Performs opening/closing duties as required
Uses time effectively when not servicing clients
Accountable for protecting MaxMara assets and minimizing shrink
Store Visuals
Maintains a clean working environment and ensures the presentation of the product is consistent to standard
Is fully knowledgeable of the product
Required Skills & Education
Minimum 2-4 years of Retail experience; luxury a plus
RTW and/or shoe experience is a plus; product experience in luxury or high‑end retail is strongly preferred
Strong interpersonal, organizational, and communication skills
Able to work independently as well as collaboratively
Max Mara is an Equal Opportunity Employer. M/F/D/V
Referrals increase your chances of interviewing at Max Mara Fashion Group by 2x
#J-18808-Ljbffr