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National Vision Inc.

General Manager - Optical

National Vision Inc., Arizona City, Arizona, United States, 85123

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Licensed Optician – General Manager National Vision Inc. is looking for an experienced General Manager to lead Eyeglass World stores, setting pace, inspiring the team, and driving a customer‑first culture.

Company Description EyeglassWorld.com partners with National Vision to bring fashion, value, quality eye care, and clear vision to life. With over 100 stores nationwide, we are known for bold eyewear trends, affordable prices, and same‑day service.

Job Description As the General Manager, you will run daily store operations, inspire employees, and cultivate a culture where customers come first, results matter, and achievements are celebrated. Lead with curiosity, urgency, and vision and take your career to the next level.

What You’ll Do

Oversee all daily store operations, including staffing, inventory management, bookkeeping, planning, and enforcing company policies.

Lead, train, and develop associates through consistent coaching, feedback, and growth opportunities.

Monitor store performance and guide associates to deliver outstanding customer and patient experiences from start to finish.

Partner with the Doctor to ensure every patient receives the highest level of care.

Conduct store audits and uphold quality, merchandising, and service standards.

Maintain open communication with the District Manager and provide accurate reporting.

Ensure the store and facility meet all corporate and safety standards.

Additional Responsibilities

Execute marketing, merchandising, and promotional initiatives according to brand standards.

Manage budgets, supplies, and inventory to meet financial goals.

Recruit, hire, and retain top talent, creating schedules based on business needs and store traffic.

Lead by example — coaching your team toward sales and service excellence.

Provide clear, timely feedback and performance evaluations, while addressing issues proactively.

Ensure compliance with company policies and maintain accurate associate files and records.

Qualifications

5+ years of retail experience; supervisory experience preferred.

Knowledge of the optical industry is preferred.

Bachelor’s degree or equivalent experience preferred.

Proven ability to lead, coach, and build strong associate relationships.

Strong communication, organization, and problem‑solving skills.

Passion for providing exceptional customer service and driving sales.

Solid understanding of store operations and business performance.

Optical license required in applicable states.

Benefits

Health & Dental Insurance

401(k) retirement savings with company match and stock purchase plan

Flex Spending Account

Generous Paid Time Off & Company Holidays

Parental leave

Employee eyewear discount

Short‑ and Long‑Term Disability

Life Insurance

College scholarship program

Professional Growth

Training programs: Develop your skills and knowledge with our comprehensive training offerings.

Educational courses: Gain access to courses that support both your personal and professional development.

Emphasis on internal promotions and career advancement to grow with us long‑term.

We are an equal‑opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

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