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Zoetis

Site Quality Lead

Zoetis, Durham, North Carolina, United States, 27703

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Job Title Site Quality Lead

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Zoetis

The Site Quality Lead role is responsible for the leadership and oversight of all Quality functions at the site, including Quality Assurance, Quality Control, Quality Operations, and Compliance. This role ensures that product quality and the site's regulatory compliance are maintained at the highest standards, fostering a state of inspectional readiness. As a champion of the Quality Culture, the site Quality Lead proactively safeguards and strengthens the integrity of quality and compliance across the site. This role ensures the site Quality Policy is understood, implemented, and sustained at every level of the organization, and maintains the independence and authority of the Quality unit. The Site Quality Lead is accountable for developing, coaching, and empowering staff, ensuring systems and processes meet or exceed Zoetis and regulatory requirements, and that the Quality unit is supported by adequately trained resources. A key member of the Site Leadership Team, the Site Quality Lead contributes to defining the strategic direction for both the quality unit and the broader site, while managing day-to-day quality operations. Responsibilities include establishing and maintaining the annual Site Quality Plan, Standard Operating Procedures, and a robust Quality Audit program. The Site Quality Lead co-chairs the Site Quality Council, driving continuous improvement and compliance objectives, and prioritizing quality initiatives. He/she leverages data and metrics to enhance site quality systems and product quality, and is responsible for developing and executing the Site Quality Roadmap. The Site Quality Lead ensures that executive management is informed and engaged in Management Reviews to evaluate the effectiveness of the quality system and its alignment with the Quality Policy and Quality Plan. The position reports to the Platform Quality Leader.

Position Responsibilities

Establish and reinforce the Quality Culture on the Site

Maintain Site Inspection Readiness

Promote Compliance Audit findings and remediation

Ensure that products are manufactured in compliance with current processes

Ensure product release is done within current quality standards

Ensure QC testing meets current quality standards

Proactive ownership of the Site Risk Assessment process

Oversee the development and implementation of the Quality Plan and Quality Roadmap

Share leadership of Site Quality Councils and metrics

Develop metrics to deliver product and process improvement

Maintain the Supplier Quality program and vendor certification

Create and be accountable for the Site QA/QC Budget

Champion leadership development for the Site Quality staff

Overall Site Product Portfolio Quality stewardship owner and accountability

Facilitate agency inspections and notified body audits

Staff and Leadership Responsibilities

Leadership development and coaching of staff; creation of a learning organization

Stewardship of the quality culture within the QA function and the site

Ensure training and development plans are in place for all QA associates

Development of site QA operations budget and resource planning for roll up to the Site Quality budget

Strong written and verbal communication skills

Support the development of quality goals and targets as part of the organization’s strategic plan

Organizational Relationships

Quality Platform Lead

Global QSS

Manufacturing Site Leadership

Corporate Quality Auditing

Operational Excellence

VMRA and VMRD

Resources Managed

Manage department budget in addition to personnel costs; responsible for ensuring plant stays in compliance with all applicable regulations to ensure continuous supply of products

Supervision

Direct / Indirect: 3 / 2 staff reports

Quality unit also utilizes approximately 1-2 temporary contract workers (contingent employees)

Education and Experience

Bachelor’s degree in Science or Engineering required; advanced degree preferred

Proven leadership experience in a Quality function within Animal Health or Human Health Medical Device industries

7–10 years of progressive Quality experience in biological device and/or automation manufacturing environments

Extensive background in GMP and ISO 9001 regulated operations

Proficiency in lean manufacturing methodologies

Exceptional communication, problem‑solving, and team development skills

Technical Skills Requirements

Lead in a change management environment; act as a change agent

Problem‑solver root cause analysis methodologyProcess oriented mindset; data and continuous improvement orientation

Able to work well in a complex environment

Experience in SAP/PLM systems

Facilitate inspections

Physical Position Requirements

Position located in Durham, NC

Minimal off‑site travel

Occasional non‑core hour work anticipated

About Zoetis Zoetis, our purpose is to nurture the world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award‑winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive and comprehensive benefits, including health and retirement savings benefits, along with a range of benefits, policies and programs to support employee well‑being across health and financial wellness to family and lifestyle resources.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Manufacturing, Production and Quality Assurance

Industries

Pharmaceutical Manufacturing

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