Kaiser Permanente
VP, COO Georgia Region
Join to apply for the
VP, COO Georgia Region
role at
Kaiser Permanente . Job Summary
The Chief Operating Officer (COO) is accountable for the strategy and performance of a large, complex regional delivery system that includes primary care, specialties, advanced care centers, clinical decision support units, urgent care, laboratory operations, pharmacy operations, and imaging. The COO leads the operations and development of strategic hospital partnerships, oversees strategy, personnel, utilization, facilities, patient care experience, capital projects, and P&L, and works closely with the Executive Medical Director of TSPMG to ensure quality, utilization, and cost performance. The role includes responsibility for overseeing health plan operations of the Kaiser Permanente Georgia regional delivery system, encompassing ~3,000 employees, and shared accountability for Labor Management Partnership. Essential Responsibilities
Develop and execute strategies with physician partners to position Kaiser Permanente as the preeminent health system in the region, setting the national bar for quality, service, affordability, and long-term financial viability. Partner with the TSPMG Executive Medical Director to lead the operations of the delivery system – design, budget, oversight, and performance of clinical quality, member experience, and profit/loss. Ensure access to services exceeds member expectations in terms of location, hours, wait times, and convenience. Optimize capacity and productivity to continuously improve affordability. Implement processes and standards that achieve the highest quality outcomes. Guarantee 24/7 access to appointments, advice, and emergency/urgent services. Maintain continuity of care by overseeing provider contracting and monitoring quality, affordability, access, and services of outside providers. Integrate ancillary and support services to ensure an exceptional member experience. Oversee pharmaceutical services in retail sales and clinical management. Develop and implement capital plans and budgets. Direct quality and regulatory leaders to ensure compliance with applicable laws and regulations. Oversee contracting and performance services of contracted hospitals, physicians, and other external providers. Lead multiple simultaneous work streams and projects with urgency and clear accountability. Collaborate with Georgia labor partners and leverage Unit Based Teams (UBTs) to operationalize the Labor Management Partnership. Engage management and employees in improving productivity and performance through transparent communication and innovation. Build collaborative partnerships between TSPMG and KFHP functional areas to deliver market performance and outcomes. Oversee health plan accountabilities through appropriate oversight of medical group activities. Experience
Basic Qualifications
Minimum eight (8) years of senior leadership experience in an integrated delivery system, inclusive of a broad range of responsibilities. Education
Bachelor's degree required. License, Certification, Registration
N/A Additional Requirements
Accomplishments in the transformation of complex operations, strategy, market development, operations, and finance. In-depth knowledge and experience in delivery system operations, facility planning, clinical service line, and business development. Successful experience partnering with physician leaders in care provision, operations management, and strategy development. Experience leading in a union environment. Proven ability to make performance-based business and strategic decisions. Strong analytic and problem‑solving skills. Decisive, action‑oriented leadership. Preferred Qualifications
Master’s degree in business or healthcare strongly preferred. Seniority level
Executive Employment type
Full-time Job function
Other Industries
Hospitals and Health Care
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Join to apply for the
VP, COO Georgia Region
role at
Kaiser Permanente . Job Summary
The Chief Operating Officer (COO) is accountable for the strategy and performance of a large, complex regional delivery system that includes primary care, specialties, advanced care centers, clinical decision support units, urgent care, laboratory operations, pharmacy operations, and imaging. The COO leads the operations and development of strategic hospital partnerships, oversees strategy, personnel, utilization, facilities, patient care experience, capital projects, and P&L, and works closely with the Executive Medical Director of TSPMG to ensure quality, utilization, and cost performance. The role includes responsibility for overseeing health plan operations of the Kaiser Permanente Georgia regional delivery system, encompassing ~3,000 employees, and shared accountability for Labor Management Partnership. Essential Responsibilities
Develop and execute strategies with physician partners to position Kaiser Permanente as the preeminent health system in the region, setting the national bar for quality, service, affordability, and long-term financial viability. Partner with the TSPMG Executive Medical Director to lead the operations of the delivery system – design, budget, oversight, and performance of clinical quality, member experience, and profit/loss. Ensure access to services exceeds member expectations in terms of location, hours, wait times, and convenience. Optimize capacity and productivity to continuously improve affordability. Implement processes and standards that achieve the highest quality outcomes. Guarantee 24/7 access to appointments, advice, and emergency/urgent services. Maintain continuity of care by overseeing provider contracting and monitoring quality, affordability, access, and services of outside providers. Integrate ancillary and support services to ensure an exceptional member experience. Oversee pharmaceutical services in retail sales and clinical management. Develop and implement capital plans and budgets. Direct quality and regulatory leaders to ensure compliance with applicable laws and regulations. Oversee contracting and performance services of contracted hospitals, physicians, and other external providers. Lead multiple simultaneous work streams and projects with urgency and clear accountability. Collaborate with Georgia labor partners and leverage Unit Based Teams (UBTs) to operationalize the Labor Management Partnership. Engage management and employees in improving productivity and performance through transparent communication and innovation. Build collaborative partnerships between TSPMG and KFHP functional areas to deliver market performance and outcomes. Oversee health plan accountabilities through appropriate oversight of medical group activities. Experience
Basic Qualifications
Minimum eight (8) years of senior leadership experience in an integrated delivery system, inclusive of a broad range of responsibilities. Education
Bachelor's degree required. License, Certification, Registration
N/A Additional Requirements
Accomplishments in the transformation of complex operations, strategy, market development, operations, and finance. In-depth knowledge and experience in delivery system operations, facility planning, clinical service line, and business development. Successful experience partnering with physician leaders in care provision, operations management, and strategy development. Experience leading in a union environment. Proven ability to make performance-based business and strategic decisions. Strong analytic and problem‑solving skills. Decisive, action‑oriented leadership. Preferred Qualifications
Master’s degree in business or healthcare strongly preferred. Seniority level
Executive Employment type
Full-time Job function
Other Industries
Hospitals and Health Care
#J-18808-Ljbffr