Octagon
Senior Hospitality Manager (Travel Manager & Guest Support) (Global Soccer) (Adu
Octagon, Stamford, Connecticut, United States, 06925
Senior Hospitality Manager (Travel Manager & Guest Support) (Contract)
Join to apply for the
Senior Hospitality Manager (Travel Manager & Guest Support) (Contract)
role at
Octagon .
Location Our headquarters are in Stamford, CT, but the location of this position can be flexible with priority given to candidates open to hybrid work (3 days a week in office) in one of our office locations: Stamford, CT; New York, NY; Charlotte, NC; Atlanta, GA; Chicago, IL; and Miami, FL. We will also consider a remote‑based working arrangement for qualified candidates with East Coast working hours as a prerequisite.
Contract Contract Dates:
January to July 2026.
Contract Type:
W‑2 Employment.
Job Overview Octagon is looking for an experienced Travel Manager to join a dynamic team, working with a global client with sponsorships of the FIFA World Cup. This role is a unique opportunity to contribute to the event’s guest experience.
The candidate must have relevant experience in the planning and delivery of inter‑city travel management areas for a hospitality program. On behalf of our client, you’ll be responsible for planning, budgeting, scheduling, and managing all guest and staff travel logistics leading up to and during the event.
Key Responsibilities
Plan, book, and manage commercial flight itineraries across multiple U.S. cities for various guest groups
Coordinate complex, multi‑leg travel schedules, ensuring alignment with event timelines and ground transport plans
Maintain up‑to‑date passenger manifests, tracking flight changes, delays, and cancellations
Work with the vendor to monitor airline policies, group booking options, and fare structures to optimize travel budgets
Comprehensive understanding of major U.S. city airports
Maintain accurate and up‑to‑date records of all movement details to ensure smooth operations and quick access to necessary information
Support guest communications and serve as the main point of contact for guests regarding all travel‑related concerns, ensuring forward planning and proactive communication for any issues that may arise
Maintain financial tracker and provide detailed reconciliation files after the event
Key Responsibilities Overall
Supporting the Account Lead in the management, administration and delivery of program travel for guests and staff
Providing financial account support with client budget, contracts, invoicing, tracking, PO creation, and supplier payments
Collaboration across multiple departments including market communications and accommodation
Regularly monitor supplier performance to ensure they meet agreed‑upon service levels, including timelines, quality, and guest satisfaction
Work with suppliers to resolve issues promptly, maintaining a high standard of guest experience
Foster a positive working relationship with the vendor and team members, ensuring open lines of communication and collaborative problem‑solving
Manage a team – if required – and foster a positive atmosphere under pressure
The Bigger Team You’ll Join Recognized as one of the "Best Places to Work in Sports", Octagon is the global sports, entertainment, and experiential marketing arm of the Interpublic Group.
We take pride in being Playmakers – finding insightful, bold ways to create play in our work, our lives, and in the world. We believe in the power of play to create big ideas and unlock potential for our clients and talent.
We can put ourselves in the shoes of fans because we ARE fans – of sports, entertainment, and culture at large. This expertise allows us to continually evolve the fan experience across sports and entertainment alongside some of the biggest brands and talent in the world.
The world needs play more than ever. Are you a Playmaker?
WHO WE'RE LOOKING FOR
Has experience in travel logistics
Enjoys solving problems and finding creative solutions to difficult challenges
A focused and performance‑driven individual, who can think on their feet, use initiative, and be comfortable working in a global environment, under pressure, and to tight deadlines while working in a team environment
Patient, level‑headed, and cool under pressure
Has exceptional attention to detail, time management, and organizational skills
Has a flexible, "can‑do" attitude and can work some weekends
Comfortable with a moderate amount of travel that will be required before the event, including nights and weekends when onsite
Enjoys working and being part of a big team
This could be your next right move if
Have previous experience in a travel management role at large‑scale events with a demonstrable understanding of travel logistics
Have proven event experience with a track record of high attention to detail and organizational skills, staying focused on the task at hand ensuring nothing is missed
Highly organized, dependable, and focused; nothing slips through the cracks under your watch
Collaborative by nature – you enjoy helping others succeed and thrive in a team‑focused culture
Willingness to work weekends, holidays, and non‑traditional hours, as required
Must be able to remain in a stationary position at least 50% of the time
Flexibility and willingness to travel domestically, and work weekends or holidays as needed. Anticipated travel level: Moderate (20‑45%)
Salary Position pays an annualized rate of $82,000, and is not overtime‑eligible.
Equal Opportunity Statement Octagon is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, protected veteran status, or any other basis prohibited by law.
Accommodations We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
#J-18808-Ljbffr
Senior Hospitality Manager (Travel Manager & Guest Support) (Contract)
role at
Octagon .
Location Our headquarters are in Stamford, CT, but the location of this position can be flexible with priority given to candidates open to hybrid work (3 days a week in office) in one of our office locations: Stamford, CT; New York, NY; Charlotte, NC; Atlanta, GA; Chicago, IL; and Miami, FL. We will also consider a remote‑based working arrangement for qualified candidates with East Coast working hours as a prerequisite.
Contract Contract Dates:
January to July 2026.
Contract Type:
W‑2 Employment.
Job Overview Octagon is looking for an experienced Travel Manager to join a dynamic team, working with a global client with sponsorships of the FIFA World Cup. This role is a unique opportunity to contribute to the event’s guest experience.
The candidate must have relevant experience in the planning and delivery of inter‑city travel management areas for a hospitality program. On behalf of our client, you’ll be responsible for planning, budgeting, scheduling, and managing all guest and staff travel logistics leading up to and during the event.
Key Responsibilities
Plan, book, and manage commercial flight itineraries across multiple U.S. cities for various guest groups
Coordinate complex, multi‑leg travel schedules, ensuring alignment with event timelines and ground transport plans
Maintain up‑to‑date passenger manifests, tracking flight changes, delays, and cancellations
Work with the vendor to monitor airline policies, group booking options, and fare structures to optimize travel budgets
Comprehensive understanding of major U.S. city airports
Maintain accurate and up‑to‑date records of all movement details to ensure smooth operations and quick access to necessary information
Support guest communications and serve as the main point of contact for guests regarding all travel‑related concerns, ensuring forward planning and proactive communication for any issues that may arise
Maintain financial tracker and provide detailed reconciliation files after the event
Key Responsibilities Overall
Supporting the Account Lead in the management, administration and delivery of program travel for guests and staff
Providing financial account support with client budget, contracts, invoicing, tracking, PO creation, and supplier payments
Collaboration across multiple departments including market communications and accommodation
Regularly monitor supplier performance to ensure they meet agreed‑upon service levels, including timelines, quality, and guest satisfaction
Work with suppliers to resolve issues promptly, maintaining a high standard of guest experience
Foster a positive working relationship with the vendor and team members, ensuring open lines of communication and collaborative problem‑solving
Manage a team – if required – and foster a positive atmosphere under pressure
The Bigger Team You’ll Join Recognized as one of the "Best Places to Work in Sports", Octagon is the global sports, entertainment, and experiential marketing arm of the Interpublic Group.
We take pride in being Playmakers – finding insightful, bold ways to create play in our work, our lives, and in the world. We believe in the power of play to create big ideas and unlock potential for our clients and talent.
We can put ourselves in the shoes of fans because we ARE fans – of sports, entertainment, and culture at large. This expertise allows us to continually evolve the fan experience across sports and entertainment alongside some of the biggest brands and talent in the world.
The world needs play more than ever. Are you a Playmaker?
WHO WE'RE LOOKING FOR
Has experience in travel logistics
Enjoys solving problems and finding creative solutions to difficult challenges
A focused and performance‑driven individual, who can think on their feet, use initiative, and be comfortable working in a global environment, under pressure, and to tight deadlines while working in a team environment
Patient, level‑headed, and cool under pressure
Has exceptional attention to detail, time management, and organizational skills
Has a flexible, "can‑do" attitude and can work some weekends
Comfortable with a moderate amount of travel that will be required before the event, including nights and weekends when onsite
Enjoys working and being part of a big team
This could be your next right move if
Have previous experience in a travel management role at large‑scale events with a demonstrable understanding of travel logistics
Have proven event experience with a track record of high attention to detail and organizational skills, staying focused on the task at hand ensuring nothing is missed
Highly organized, dependable, and focused; nothing slips through the cracks under your watch
Collaborative by nature – you enjoy helping others succeed and thrive in a team‑focused culture
Willingness to work weekends, holidays, and non‑traditional hours, as required
Must be able to remain in a stationary position at least 50% of the time
Flexibility and willingness to travel domestically, and work weekends or holidays as needed. Anticipated travel level: Moderate (20‑45%)
Salary Position pays an annualized rate of $82,000, and is not overtime‑eligible.
Equal Opportunity Statement Octagon is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, protected veteran status, or any other basis prohibited by law.
Accommodations We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
#J-18808-Ljbffr