Horizon Treatment Services
JOB TITLE:
Clinical Supervisor
LOCATION:
San Mateo, CA
EMPLOYMENT TYPE:
Full-time
Job Summary The position is part of the program leadership and works in partnership with the Program Manager to provide leadership, support, and oversight for all elements of the clinical service and staffing roles, including hiring, training, skill development, coaching, and enforcement of program rules. It ensures adherence to all program and agency policies and collaborates with the Program Manager to deliver high‑quality client care in accordance with Horizon Services standards and applicable federal, state, and county regulations.
Primary Accountabilities & Responsibilities
People Management – train and develop a high‑performing team
Client Care – ensure a high level of services to clients
QA & Compliance – follow and adhere to program policies and mandated regulations as driven by Federal, State, and County contracts
People Management
Assist in recruiting, interviewing, and hiring supervised positions in coordination with the Program Manager
Support new‑hire orientation and training for all supervisors
Provide ongoing feedback through individual and group supervision meetings
Support Program Manager in developing ROADs and professional development processes for supervisees
Develop, maintain, and ensure compliance with employee and position handbooks
Clinical Oversight
Serve as designated LPHA for assigned DMC‑ODS funded program(s)
Provide on‑call consultation and support for supervisees during non‑standard work hours
Ensure quality care for residents/beneficiaries consistent with regulatory standards and program policies
Provide crisis support, intervention, and de‑escalation of conflict as needed
Ensure orientation for all new residents/beneficiaries within required time frame
Develop knowledge of community resources and facilitate connections to off‑site care
Safety & Security of Staff and Residents/Beneficiaries
Conduct periodic inspections of grounds and facility
Monitor residents/beneficiaries to ensure appropriate supervision
Facilitate conflict resolution meetings with staff and residents/beneficiaries
Maintain punctuality and attendance
Compliance and Enforcement of HSI’s Policies
Enforce program policies and assist in creation of updated procedures
Facilitate regular meetings with supervisees and assigned team meetings
Success Competencies
Builds Effective Teams
Service Delivery
Problem Solving
Optimizes Work Processes
Interpersonal Communication
Functional/Technical Skills & Knowledge
Experience with co‑occurring in a residential setting
Ability to engage and support clients with challenging behaviors
Emotion management and composure under pressure
Team collaboration skills
Evidence‑based practices and de‑escalation techniques
Effective cross‑functional communication
Good judgment and boundary maintenance
Ability to stay alert during shifts
Computer proficiency: Word, data entry, report writing
Physical ability to assist beneficiaries during seizures or withdrawal episodes, including ambulatory escort to medical center
Qualifications
Knowledge of evidence‑based interventions for co‑occurring, multicultural, low‑income populations
2+ years experience in drug/alcohol treatment services, preferably withdrawal management or residential level
MA or MS in Clinical Counseling, Psychology, Marriage & Family Therapy, or related field
Clinical License (MFT, LPCC, LCSW, or related license) or completed hours and license eligible
Preferred: Meets BBS standards for clinical supervision and ability to sign clinical hours
Preferred: 2+ years training staff in de‑escalation, group milieu, and clinical skills
Preferred: 2+ years experience engaging clients in group activities
Preferred: 2+ years crisis intervention in mental health or substance use facilities
Preferred: 1+ year budget management experience
CPR/First Aid certification or within 6 months of hire
Valid California driver’s license with good record and insurance
Physical Requirements
Standing/Walking – 90%
Sitting – 25%
Talking and Hearing – 100%
Lifting ( >20 lbs) – 5%
Travel – 10%
Other – stay awake and alert; assist clients physically; drive passenger van; use standard telephone; transfer calls; relay messages
Job-related Behaviors
Extensive knowledge of community resources
Effective verbal de‑escalation techniques
Train supervisees in de‑escalation
Consult and collaborate for case management referrals
Effective communication with outside organizations
Teamwork and cooperation with staff and agencies
Active listening and decisive action
Follow written and verbal directions
Control emotions in conflict
Handle stressful situations professionally
Process and develop appropriate conclusions
Set priorities and complete goals
Train and supervise others
Work with diverse populations, including people with disabilities
Accurate documentation
Maintain a positive attitude
Flexibility to work with program and schedule changes
Other duties
– Duties may change at any time with or without notice.
Compensation and Benefits We offer a comprehensive benefits package for full‑time employees over 20 hours per week, including 100% medical and dental coverage for the employee and up to 50% for dependents, PTO and holiday pay, retirement benefits after 6 months of service, and training and CEU opportunities.
Salary $75,000–80,000 annually depending on experience and qualifications.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Health Care Provider
Industries Mental Health Care
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Clinical Supervisor
LOCATION:
San Mateo, CA
EMPLOYMENT TYPE:
Full-time
Job Summary The position is part of the program leadership and works in partnership with the Program Manager to provide leadership, support, and oversight for all elements of the clinical service and staffing roles, including hiring, training, skill development, coaching, and enforcement of program rules. It ensures adherence to all program and agency policies and collaborates with the Program Manager to deliver high‑quality client care in accordance with Horizon Services standards and applicable federal, state, and county regulations.
Primary Accountabilities & Responsibilities
People Management – train and develop a high‑performing team
Client Care – ensure a high level of services to clients
QA & Compliance – follow and adhere to program policies and mandated regulations as driven by Federal, State, and County contracts
People Management
Assist in recruiting, interviewing, and hiring supervised positions in coordination with the Program Manager
Support new‑hire orientation and training for all supervisors
Provide ongoing feedback through individual and group supervision meetings
Support Program Manager in developing ROADs and professional development processes for supervisees
Develop, maintain, and ensure compliance with employee and position handbooks
Clinical Oversight
Serve as designated LPHA for assigned DMC‑ODS funded program(s)
Provide on‑call consultation and support for supervisees during non‑standard work hours
Ensure quality care for residents/beneficiaries consistent with regulatory standards and program policies
Provide crisis support, intervention, and de‑escalation of conflict as needed
Ensure orientation for all new residents/beneficiaries within required time frame
Develop knowledge of community resources and facilitate connections to off‑site care
Safety & Security of Staff and Residents/Beneficiaries
Conduct periodic inspections of grounds and facility
Monitor residents/beneficiaries to ensure appropriate supervision
Facilitate conflict resolution meetings with staff and residents/beneficiaries
Maintain punctuality and attendance
Compliance and Enforcement of HSI’s Policies
Enforce program policies and assist in creation of updated procedures
Facilitate regular meetings with supervisees and assigned team meetings
Success Competencies
Builds Effective Teams
Service Delivery
Problem Solving
Optimizes Work Processes
Interpersonal Communication
Functional/Technical Skills & Knowledge
Experience with co‑occurring in a residential setting
Ability to engage and support clients with challenging behaviors
Emotion management and composure under pressure
Team collaboration skills
Evidence‑based practices and de‑escalation techniques
Effective cross‑functional communication
Good judgment and boundary maintenance
Ability to stay alert during shifts
Computer proficiency: Word, data entry, report writing
Physical ability to assist beneficiaries during seizures or withdrawal episodes, including ambulatory escort to medical center
Qualifications
Knowledge of evidence‑based interventions for co‑occurring, multicultural, low‑income populations
2+ years experience in drug/alcohol treatment services, preferably withdrawal management or residential level
MA or MS in Clinical Counseling, Psychology, Marriage & Family Therapy, or related field
Clinical License (MFT, LPCC, LCSW, or related license) or completed hours and license eligible
Preferred: Meets BBS standards for clinical supervision and ability to sign clinical hours
Preferred: 2+ years training staff in de‑escalation, group milieu, and clinical skills
Preferred: 2+ years experience engaging clients in group activities
Preferred: 2+ years crisis intervention in mental health or substance use facilities
Preferred: 1+ year budget management experience
CPR/First Aid certification or within 6 months of hire
Valid California driver’s license with good record and insurance
Physical Requirements
Standing/Walking – 90%
Sitting – 25%
Talking and Hearing – 100%
Lifting ( >20 lbs) – 5%
Travel – 10%
Other – stay awake and alert; assist clients physically; drive passenger van; use standard telephone; transfer calls; relay messages
Job-related Behaviors
Extensive knowledge of community resources
Effective verbal de‑escalation techniques
Train supervisees in de‑escalation
Consult and collaborate for case management referrals
Effective communication with outside organizations
Teamwork and cooperation with staff and agencies
Active listening and decisive action
Follow written and verbal directions
Control emotions in conflict
Handle stressful situations professionally
Process and develop appropriate conclusions
Set priorities and complete goals
Train and supervise others
Work with diverse populations, including people with disabilities
Accurate documentation
Maintain a positive attitude
Flexibility to work with program and schedule changes
Other duties
– Duties may change at any time with or without notice.
Compensation and Benefits We offer a comprehensive benefits package for full‑time employees over 20 hours per week, including 100% medical and dental coverage for the employee and up to 50% for dependents, PTO and holiday pay, retirement benefits after 6 months of service, and training and CEU opportunities.
Salary $75,000–80,000 annually depending on experience and qualifications.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Health Care Provider
Industries Mental Health Care
#J-18808-Ljbffr