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Lucid Software

Sr. Product Manager

Lucid Software, Raleigh, North Carolina, United States, 27601

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Sr. Product Manager

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Lucid Software .

Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace, allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. We hold true to our core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. We value diversity and are dedicated to creating an environment that is respectful and inclusive for everyone.

We’re looking for a product manager to work with our Enterprise team in delivering quality features around administering and managing Lucid’s visual collaboration suite of products. This includes administration tools, authentication/SSO support, integration with third-party management providers and the overall configuration and management of our Lucid suite of products. In this role you will work with account admins and internal Lucid teams to enable successful implementation and administration of each product and feature. To be successful you need to work well across teams at Lucid and with our customers to identify requirements and dependencies. An understanding and experience with large enterprise accounts on management tools, administering large deployments, and experience with Single Sign-On Providers is a plus.

Responsibilities

Work closely with UX, Engineering, Marketing, Sales, and other Product teams

Become an expert in our customers, their motivations, goals, and needs

Deliver on key business outcomes measured by top level business metrics

Own product features and/or themes through their creative cycle: ideation, specification, development, release, analysis, and iteration

Perform qualitative and quantitative research to discover feature ideas and validate them before development

Work closely with UI/UX designers to ensure an excellent user experience in our product

Work with engineers to help guide feature development

Effectively leverage metrics to understand usage patterns and the effectiveness of features using quantitative analysis to find opportunities for optimization

Effectively plan and prioritize work across multiple projects, and communicate priority to relevant stakeholders

Be responsible for affecting key performance indicators

Other duties as assigned

Requirements

Bachelor’s degree

4+ years of software Product Management experience

Track record of improving core business and product metrics, especially in B2B SaaS environments

Ability to de-risk: can be creative and come up with ways to validate hypotheses quickly

Ability to talk with anyone from engineers to enterprise sales reps, solution engineers, executive-level customers, internal stakeholders, and end users, each in their own language

Understand how to create simple and intuitive user experiences

Excellent working relationship with engineering and UX

Proven ability to take feedback and learn fast

Preferred Qualifications

Strong eye for polish, design, and brand within a product

Experience with document-centric solutions within the Software as a Service (SaaS) domain

Experience working with SaaS tools administrators

Experience with rapid prototyping and learning techniques, including AB/multivariate testing

Strong understanding of digital products and productivity workflow

Seniority Level Mid-Senior level

Employment Type Full-time

Job Function Product Management and Marketing

Industries Software Development

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