Gerber Collision & Glass
Position
Collision General Manager
at
Gerber Collision & Glass
Job Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Management and Manufacturing
Industry: Motor Vehicle Manufacturing
Job Description The General Manager’s primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and maintaining the day‑to‑day operation of the store in compliance with established policies and procedures. The General Manager plans and implements the daily operations of the Collision Center to ensure that overall KPI’s and insurance metrics are met. They coach and empower each team member’s performance and success in their individual roles. The General Manager promotes and maintains the highest quality standards of professionalism in serving all customers, and plays a pivotal role in the success of the customer’s experience by ensuring alignment with all team members. General Managers are committed to leading by example at all times.
Key Job Responsibilities
Ensure consistent execution of WOW (Wow Operating Way) plan.
Prepare and manage the annual and monthly operating budget of the collision center.
Forecast, target and track monthly sales, profit and expense objectives.
Deliver formal annual performance reviews and informal monthly performance reviews.
Monitor and maintain all A/P and A/R relating to the Collision Center.
Maintain a clean and organized repair facility at all times.
Monitor all maintenance required for all shop equipment, including the paint booth.
Provide training for all staff as necessary.
Ensure all staff wear proper safety gear and adhere to dress code.
Open and close the facility daily as per established procedures.
Conduct or coordinate daily production meetings/walks to confirm throughput and delivery dates.
Manage all estimates to ensure labor mix is within established standards. Manage store capacity.
Lead and manage all repair facility personnel.
Facilitate monthly Health & Safety and staff meetings. Attend monthly managers meetings.
Attend training, information sessions and workshops recommended by Senior Leadership Team.
Store CSI performance review and follow up within 24 hours.
Education and Experience
Post‑secondary education or equivalent.
Proven leadership experience in a collision repair environment or similar role.
Required Skills & Abilities
Attention to detail and a high degree of accuracy.
Ability to consistently demonstrate a successful client experience.
Communicate clearly both verbally and in writing.
Ability to motivate others utilizing effective coaching tools and management skills.
Benefits
Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for full‑time employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, prescription drug, dental & vision insurance effective Day 1
401(k) retirement plan with company match
Employer paid short‑term disability & life insurance
Additional voluntary life insurance
Continuing education opportunities
Free prescription or non‑prescription safety glasses annually
Annual voluntary uniform stipend
Compensation Salary range: $72,200 - $104,000 per year. Compensation is commensurate with skill, education, and experience. This position may also be eligible for bonus opportunities tied to individual or business initiatives.
About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
Equal Opportunity Statement Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law.
AI Disclosure Statement At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
#J-18808-Ljbffr
at
Gerber Collision & Glass
Job Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Management and Manufacturing
Industry: Motor Vehicle Manufacturing
Job Description The General Manager’s primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and maintaining the day‑to‑day operation of the store in compliance with established policies and procedures. The General Manager plans and implements the daily operations of the Collision Center to ensure that overall KPI’s and insurance metrics are met. They coach and empower each team member’s performance and success in their individual roles. The General Manager promotes and maintains the highest quality standards of professionalism in serving all customers, and plays a pivotal role in the success of the customer’s experience by ensuring alignment with all team members. General Managers are committed to leading by example at all times.
Key Job Responsibilities
Ensure consistent execution of WOW (Wow Operating Way) plan.
Prepare and manage the annual and monthly operating budget of the collision center.
Forecast, target and track monthly sales, profit and expense objectives.
Deliver formal annual performance reviews and informal monthly performance reviews.
Monitor and maintain all A/P and A/R relating to the Collision Center.
Maintain a clean and organized repair facility at all times.
Monitor all maintenance required for all shop equipment, including the paint booth.
Provide training for all staff as necessary.
Ensure all staff wear proper safety gear and adhere to dress code.
Open and close the facility daily as per established procedures.
Conduct or coordinate daily production meetings/walks to confirm throughput and delivery dates.
Manage all estimates to ensure labor mix is within established standards. Manage store capacity.
Lead and manage all repair facility personnel.
Facilitate monthly Health & Safety and staff meetings. Attend monthly managers meetings.
Attend training, information sessions and workshops recommended by Senior Leadership Team.
Store CSI performance review and follow up within 24 hours.
Education and Experience
Post‑secondary education or equivalent.
Proven leadership experience in a collision repair environment or similar role.
Required Skills & Abilities
Attention to detail and a high degree of accuracy.
Ability to consistently demonstrate a successful client experience.
Communicate clearly both verbally and in writing.
Ability to motivate others utilizing effective coaching tools and management skills.
Benefits
Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for full‑time employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, prescription drug, dental & vision insurance effective Day 1
401(k) retirement plan with company match
Employer paid short‑term disability & life insurance
Additional voluntary life insurance
Continuing education opportunities
Free prescription or non‑prescription safety glasses annually
Annual voluntary uniform stipend
Compensation Salary range: $72,200 - $104,000 per year. Compensation is commensurate with skill, education, and experience. This position may also be eligible for bonus opportunities tied to individual or business initiatives.
About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
Equal Opportunity Statement Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law.
AI Disclosure Statement At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
#J-18808-Ljbffr