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Abercrombie & Fitch Co.

Hollister - Key Lead, Eastridge

Abercrombie & Fitch Co., San Jose, California, United States, 95199

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Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each committed to offering products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. With over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e‑commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com, Abercrombie & Fitch Co. leads with purpose and always puts our people first.

Job Description The Key Lead is responsible for ensuring all customers receive a quality in‑store experience. Acting as the Floor Supervisor, the Key Lead provides guidance and coaching to Brand Reps and Stock Associates, ensuring store operations run effectively. The Key Lead is part of the store leadership team and is responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

Open and Closing Routines

Product Knowledge & Brand Awareness

Business Understanding

Proactive Thinking

Attention to Detail

Register/Point of Sales use

Asset Protection

Visual Displays

System Skills

Work Schedule Requirements

Schedule will vary weekly but should expect to work at least 12‑16 hours per week.

Required availability on Saturdays and Sundays as well as certain holidays.

During peak timeframes, hours will increase to support the needs of the business.

Qualifications

Education – High School Diploma/G.E.D. equivalent preferred.

Retail Experience – At least 1 year of retail experience is preferred.

Supervisor/Managerial Experience – No supervisory/management experience is required.

Customer Focus, Communication, Interpersonal Interaction, Fashion Trend Knowledge, Outgoing, Assertiveness, Adaptability/Flexibility & Stress Tolerance, Poise & Ambition, Multi‑Tasking, Applied Learning, Work Ethic, Omni Channel Services.

Additional Information What You’ll Get

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a Brand Affiliate

Training and Development

A Global Team of People Who Celebrate You for Being YOU

The starting rate for this position is $20.85 per hour (the recruiting pay range is $20.85–$20.85 per hour). The starting rate and range may be modified in the future.

Abercrombie & Fitch Co. is an Equal Opportunity Employer.

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