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Bank of America

Community Lending Officer - Chinatown

Bank of America, Boston, Massachusetts, us, 02298

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Bank of America – Loan Officer, Consumer Mortgage Referral At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role‑specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Position Overview This role is responsible for managing the end‑to‑end consumer mortgage referral requests primarily for Low to Moderate Income (LMI) clients in underserved markets. The role involves connecting with internal and external centers of influence (i.e. financial center partners, realtors, etc.) to originate mortgage transactions, identifying relationship deepening opportunities with clients, and facilitating the loan process from application to close. Job expectations include providing home buyer education via workshops and contacting with clients and partners virtually or in‑person. This position may be responsible for the provision of residential mortgage loans and is subject to SAFE Act registration requirements. Employees must register with the federal registry system and remain in good standing. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination.

Responsibilities

Originates loans from multiple internal and external referral sources

Understands the local Affordable Housing Market, Housing Assistance Programs, and experience, providing thoughtful lending solutions and guidance to Low to Moderate Income and First Time Homebuyers

Achieves production goals as defined by the business

Maintains a quality network of business relationships that serve as a recurring source of referrals for new mortgage lending opportunities

Provides exceptional customer service including maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirements

Conducts monthly Home Buyer Workshops and Business Development meetings

Required Qualifications

2+ years of experience in loan originations and/or home buyer education

Knowledge of conventional and/or government guidelines as well as affordable mortgage products and programs

Knowledge of processing underwriting and/or closing procedures/federal lending regulations governing real estate lending

Ability to organize and deliver Home Buyer Workshop presentations

Strong written and verbal communication skills

Self‑motivated and highly organized

Ability to prioritize multiple competing tasks

Desired Qualifications

Familiar with FHA and HUD guidelines

Knowledge of community housing counseling agencies

Knowledge of local competition product offerings and real estate market dynamics

Strong computer skills, including Microsoft applications and previous experience using laptop technology for client communication purposes including accessing rate, credit and loan status information

Solid time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously

Ability to communicate clearly and effectively, both verbally and in writing, across a variety of audiences

Ability to analyze and comprehend complex financial data and provide appropriate financial solutions

Professional and effective interpersonal skills

Skills

Client Management

Customer and Client Focus

Loan Structuring

Oral Communications

Referral Management

Credit Documentation Requirements

Learning Delivery

Presentation Skills

Prospecting

Written Communications

Active Listening

Business Development

Credit and Risk Assessment

Data Collection and Entry

Pipeline Management

Minimum Education Requirement High School Diploma / GED / Secondary School or equivalent

Shift 1st shift (United States of America)

Hours Per Week 40

Employment Type Full‑time

Seniority Level Entry level

Job Function Finance and Sales; Industries: Banking

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