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Northwell Health

Director, Patient Care- PERIOP

Northwell Health, New York, New York, us, 10261

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Director, Patient Care- PERIOP Join to apply for the Director, Patient Care- PERIOP role at

Northwell Health .

Base pay range $130,300.00/yr - $228,000.00/yr

Job Description The Patient Care (PC) Director assumes 24‑hour responsibility for multiple units within a designated service line(s) for the overall assessment, planning, implementation and evaluation of patient care on the service. The position is critical in carrying out the system, hospital and nursing service mission, vision, and values. As a key stakeholder, the Patient Care Director plays an integral role in the development and execution of the overall strategic plan, with an emphasis on growth, business development, and achieving top‑quartile clinical, fiscal and patient care outcomes. The Director promotes a healthy work environment, health system service standards, and a highly engaged, patient‑focused, caring environment that addresses the needs of patients and their families in an individualized manner. The Patient Care Director functions as a key clinical leader who communicates regularly with the physician leader and departmental administrator, fostering collaboration and respect with interprofessional colleagues and the entire health‑care team.

Job Responsibilities

The Patient Care Director participates in the creation, communication, and execution of a shared vision among their team to align organization goals within their service line.

Collaborates with internal and external customers, serving as a brand ambassador within the organization and community to promote the organization’s mission, vision and strategic plan.

Champions a culture of trust, respect, collaboration and teamwork to build relationships across units and departments to promote constructive dialogue, creativity and innovation.

Upholds the Culture of C.A.R.E., Northwell Health’s promise to our patients and families, creating a culture of connectedness, awareness, respect and empathy.

Exhibits and fosters behavior that emulates the hospital’s mission, vision and values, creating a leadership culture that promotes a healthy work environment. Using a “just culture” approach to accountability, the Patient Care Director ensures that staff feel safe to admit mistakes, report problems, and take ownership of their actions.

Establishes themselves as an integral member of the Senior Patient Care Services leadership team.

Using influential leadership, the Patient Care Director inspires individual and service‑level excellence, creates and attains a shared vision, and successfully manages change to implement the organization’s strategic plan and achieve top‑level outcomes within their area of oversight.

Ensures consistency in execution of systems and processes to provide the safest and highest quality of patient and customer‑centric care within their service line(s).

Facilitates manager succession planning by creating a structure to promote leadership development.

Works closely with the CNO to develop and operationalize the vision and philosophy for nursing practice across the organization, creating a dynamic professional environment predicated on integrity, respect, shared decision making and lifelong learning.

Engages in professional organizations specific to their service line(s) to impact nursing practice on a local, regional and national level, fostering a milieu that blends appreciative inquiry, evidence‑based, caring, compassion and ethical practice.

Remains proactive in keeping current with various regulatory and professional standards of care and takes an active role in ensuring compliance through policy development and review of practice.

Empowers nursing management and staff to develop quality/performance improvement programs and implement innovative evidence‑based strategies consistent with regulatory and legal standards.

Collaborates with the CNO to contribute to the overall nursing departmental strategy and aligns unit and service line(s) with the overall plan.

Works with their management team to develop, oversee and monitor all department operational performance metrics to achieve higher levels of performance.

Actively involves themselves in budget development, including supplies and services needed, staffing levels, and capital requirements, building the business case for their service line.

Monitors financial performance of their service line(s) through review of budgetary and revenue variances with service leadership, communicating to department and administration.

Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act; duties not mentioned here, but considered related, are not essential functions.

Qualifications

Master’s Degree, required. (Bachelor’s or Master’s Degree must be in nursing)

Current license to practice as a Registered Professional Nurse in New York State, required. Specialized certifications, as needed.

8‑12 years of nursing experience and 7+ years of leadership/management experience, required.

Seniority level Not Applicable

Employment type Full‑time

Job function Other

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